Thanks for that. My camera arrived a couple of days ago too - after I had received an e-mail from them asking me to confirm that I'd still like to cancel - I confirmed that I did, and lo, it arrived two days later! As you say, it wasn't a UK model. My credit card company refuses to do anything about it, as they now say that I received what I paid for . . . useless!! I feel like cutting up my cards and returning the pieces to them. The camera seems fine, but I don't want to have to send it back to the USA if anything goes wrong! I wll send this guy an e-mail and send him copies of all my correspondence with this company! Thanks again! Hazel

Me too!!!

I did ring them again and they said that I would have to hope that "the company didn't actually send the goods out and that way, I could put in a claim for not receiving it." I pointed out that, 'not receiving it' wasn't my worry. My worry was that I will not be here to receive it (I thought that it was coming from the UK and so I would be here) also, that I will have to pay duty and VAT, which means that the camera would cost about £100 more than what I could have purchased it for in the UK. The credit card company wasn't very helpful at all (of course) and so I said that if this did happen, after I had tried to get them to cancel the transaction and I have kept all proof - that I would cut up my credit card and return it to them, so they could shove it. Credit cards were originally advertised as the 'safest way to buy' and that if you were duped, you could get your money back. Now all they keep saying is that their hands are tied, through law. So they are powerless!

Good luck with that! See my post . . . it's like trying to stop a runaway train! Hazel

***UPDATE TO MY POST BELOW*** I rang my credit card company to try to stop the payment to BSD the day after I placed the order (this was because I tried to cancel the deal on their website and it didn't let me) The credit card company said that they couldn't cancel the payment and that I should persevere with trying to cancel and to check their 'refund' policy. I checked and it said that I could cancel as long as the goods were not marked as 'shipped', I checked and it wasn't. I took a screengrab to prove that I tried to cancel BEFORE it was dispatched, but it was like trying to stop a runaway train! I got an e-mail asking me if I still wanted to go ahead with the cancellation. I said yes! And today (2 days later) I got an e-mail saying it has been shipped!! I am now at my wits end because a) I'm going to be away when it arrives (I originally thought it was coming from UK) b) I am now going to be charged VAT and import duty, which will make the camera about £100 dearer than I could have bought it from a GENUINE UK site c) If I return it I am unlikely to get a refund of the duty and VAT I'm not happy with my credit card company either! Hazel

Hi all I'm new on here, and like others, I only 'stumbled upon' this site when I realised that I had purchased unwittingly from a USA based site! I placed my order on the 5th Dec and got a phone call from BitesizeDeals today (6th Dec) checking my postal address. As the guy had an American accent I looked on the site to find out where they were based. I only found out that they were based in the USA by digging into their FAQ (I know, I should have done that first, but hindsight is a wonderful thing) I e-mailed their support first to verify where the goods were being despatched from. Got a 'automated' response. Went to try to cancel my order, said I couldn't do it at this stage and to send an e-mail to their support team. I have done this and have received another 'automated' response. I am going to try to ring my credit card company about this on Monday (it's now Sat, so they don't work weekends) and see if I can get this transaction stopped by them. I doubt it as they have been very unhelpful in the past - unless I bow to their 'rip-off' credit card insurance - this used to be provided free of charge. I will keep you posted. I am so disappointed as this was to be a Christmas Present! Hazel