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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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UK26 -V- Experian Limited


UK26
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all i can say is, the matter is still on going and actually its made my case even stronger. just means the end resault has been delayed and will go to full trial.

 

I need to reframe from replying now im affraid, my hands are tied

 

All the best Dave. No doubt when the victory is won we shall all hear about it.

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can we have a re-cap on this Experian issue then so we can get back on topic? I seem to have completely lost grasp of the issues and consequences if Experian loses the case? Ideally the non-legal speak would eb appreciated as I get completely confused with that wierd language!

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UK

 

I understand u are refrained from replying but can u please speak to one of the site team re my request to do with lowells and this case.

 

If they dont know what iam on about then please PM me.

 

GM

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi

 

We cant do nothing on the Lowell Case at the moment as we are waiting a response from Lowell.

 

I have yet another cracking case ready to go with Capquest Debt Recovery Ltd

 

full details over at http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/157647-capquest-statutory-demand.html

 

this will be another good case in a bid for melt down with Experian :) :)

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subb

Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

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uk26.

 

Thanks for the non sensative info u sent me re the donation.

 

i will be sending one when i get my money.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Very interesting indeed! Just been reading through all 27 pages - albeit just UK26's posts since there's far too much to read!

 

All the best though UK!

This post does not reflect the professional views of any DCA; it is purely the poster's own opinions and personal advice.

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Hi All,

Here is what happened to Experian in the US, the same arguments should be put forward in UK too, they are the same company after all.

 

 

Boston-based consumer advocacy group. Mierzwinski called the number of complaints about obvious mistakes in credit reports "gigantic." A 2004 PIRG survey found that nearly one-third of credit reports contained errors serious enough to cause the denial of credit, employment or insurance.

Dennis, a 32-year-old television production coordinator, said he discovered the mistake when he tried to buy a computer. Denied a loan, he pulled his report and saw that Experian had listed a court judgment entered against him by a former landlord.

Actually, Dennis said and the appeals panel confirmed Tuesday, the landlord had filed a written statement with Los Angeles County Superior Court in late 2002 saying that he would drop a lawsuit he had filed when Dennis fell behind on his rent once Dennis cleared the debt. Dennis had done that by January 2003.

Dennis said he provided Experian with a court form showing the landlord's suit would be dismissed once the back rent was paid. When Experian stood by its claim that a judgment had been entered, Dennis sued in U.S. District Court in Los Angeles, alleging that the company had violated provisions of federal and state credit reporting laws.

"They made it seem like it was my fault that it was reported erroneously," Dennis said Tuesday.

That, in fact, was Experian's argument -- that if anyone was in a position to correct the error in the credit report it was Dennis himself, something the plaintiff said he tried again and again to do.

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How much did they get done for, bazaar?

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Hi All,

Here is what happened to Experian in the US, the same arguments should be put forward in UK too, they are the same company after all.

 

 

Boston-based consumer advocacy group. Mierzwinski called the number of complaints about obvious mistakes in credit reports "gigantic." A 2004 PIRG survey found that nearly one-third of credit reports contained errors serious enough to cause the denial of credit, employment or insurance.

Dennis, a 32-year-old television production coordinator, said he discovered the mistake when he tried to buy a computer. Denied a loan, he pulled his report and saw that Experian had listed a court judgment entered against him by a former landlord.

Actually, Dennis said and the appeals panel confirmed Tuesday, the landlord had filed a written statement with Los Angeles County Superior Court in late 2002 saying that he would drop a lawsuit he had filed when Dennis fell behind on his rent once Dennis cleared the debt. Dennis had done that by January 2003.

Dennis said he provided Experian with a court form showing the landlord's suit would be dismissed once the back rent was paid. When Experian stood by its claim that a judgment had been entered, Dennis sued in U.S. District Court in Los Angeles, alleging that the company had violated provisions of federal and state credit reporting laws.

"They made it seem like it was my fault that it was reported erroneously," Dennis said Tuesday.

That, in fact, was Experian's argument -- that if anyone was in a position to correct the error in the credit report it was Dennis himself, something the plaintiff said he tried again and again to do.

 

:-| that may be true, if you check your report and find something wrong you can ask for it to be investigated and if found wrong, corrected, fair enough but.........

 

 

Two flaws in that

 

Firstly how long it takes to investigate (i could add more but shall refrain)

 

secondly you have to pay to find out something is recorded incorrectly before you can ask for it correcting

 

ignoring the first point, Anyone else see whats wrong with that argument if they try use it over here?

 

 

Now if we could accses our credit files for free any time we want then they may be able to argue that point but not all of us can afford there 'subscription service' and doing it the £2 way is slow and a lot of hassle:-x

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:-| that may be true, if you check your report and find something wrong you can ask for it to be investigated and if found wrong, corrected, fair enough but.........

 

 

Two flaws in that

 

Firstly how long it takes to investigate (i could add more but shall refrain)

 

secondly you have to pay to find out something is recorded incorrectly before you can ask for it correcting

 

ignoring the first point, Anyone else see whats wrong with that argument if they try use it over here?

 

 

Now if we could accses our credit files for free any time we want then they may be able to argue that point but not all of us can afford there 'subscription service' and doing it the £2 way is slow and a lot of hassle:-x

 

Another problem with Experian.

I offered to provide them written proof to stop processing data (not adverse data) - but they said that their client had confirmed it was correct, so they were not going to do anything about it.

 

I contacted them via a different email address than the one my credit expert account is registered to.

 

So, I asked them what checks that had done to verify my identity.

Went silent.

 

This one is being kept up the sleeve for appropriate use.

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Another problem with Experian.

I offered to provide them written proof to stop processing data (not adverse data) - but they said that their client had confirmed it was correct, so they were not going to do anything about it.

 

I contacted them via a different email address than the one my credit expert account is registered to.

 

So, I asked them what checks that had done to verify my identity.

Went silent.

 

This one is being kept up the sleeve for appropriate use.

 

at the end of the day they only care about there customers. i.e. the banks or credit card firms

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Yep, thats my point, its all too one sided, this guy in the States went through so much hassle to get justice. But maybe using evidence of their tactics as a company could sway a court to our side.

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Bazzaar

 

I dont know if u can use court records/docs or cases from other countrys, eg the us one u posted above, but if UK can maybe that would be summing he can use.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I think we are missing the point hre. Why do we have this type of ''credit filing system''?? Is'nt like this that most of us are desperate to stay clean, have a good credit rating and be patted on the head so that we can borrow more money and be in more dept. Who is (or was) benefitting most if you had a stain on your file causing you pay a ''penalty rate'' on your loan or mortgage?? Money were and are always available, but, at a cost and as many of us knows, we end up borrowing from Welcome Finance and the like @ 28% interest or a mortgage with Preferred @ 9.8%. Everything in this world has a purpose and I cannot see any other use for a credit file system/company like Experian or Equifax than to keep us in line and then screw us for the last pennies we have. Who gave a s..t mortgages were bundled and sold on and why we weresveating away trying to survive in our £600,000.00 houses with 620,000.00mortgages we were constantly told to check our credit files and WORK on them to improve our status. Who the hell can do that when you just stopped eating more than once a day in order to pay the mortgage and whatever else there was.

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That is an excellent point. The sickest thing is that they have now bunddled up the services that help the banks et all to screw us in the first place and have sold them back to us as the like of 'Credit Expert'. This is so we can see how much information they are storring us (legally or not) to then charge us more money and make the problem much worse.

 

You are right, we are terrifed of having a bad record. That is why, when you decide that you don't want or need credit any longer it becomes so much easier to deal with everything they throw at you.

 

All this is why cases such as this are so important.

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