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    • I've just noted that in Section 4 of the ebay powered by packlink T&Cs, there is a link to a list of webpages for each Transport Agency including Evri. When clicking on this, it redirects to Evri's send terms and conditions, which says: Our contract with you When you send a parcel with us, you enter into a contract with Evri. These terms and conditions set out your responsibilities and our service commitments to you, along with some legal bits about our liability and how you will be compensated in the unlikely event that things go wrong. Link to Evri send T&Cs: https://www.evri.com/terms-and-conditions the extract highlighted in bold above is pertinent as in Evri's own T&Cs, by sending a parcel with Evri, the sender and Evri have entered into a contract. Screenshot of the above extract attached. Screenshot_20240524_030834_Chrome.pdf
    • Hi, Evri provided a copy of the Ebay powered by Packlink T&Cs in their WS/Court bundle - this is already uploaded in post #246 yesterday. I copy and pasted the actual wording of clauses 3b and 3c from there into my post #246. see points 3b and 3c in Section 3 (General) through this link to the T&Cs:  https://support-ebay.packlink.com/hc/en-gb/articles/360004768420-eBay-Delivery-Powered-by-Packlink-Terms-and-Conditions#h_01HFXQJBTB441YZGPB7CQP9KFV Screenshot attached below. I cant answer why its not been picked up before. In my opinion, this is called Ebay powered by packlink T&Cs so it could be intepreted to mean Ebay and Packlink's T&Cs rather than Packlink and the delivery couriers T&Cs. In regards to seeing Evri/Packlink's entire contract in original form, in my WS, Evri has been invited to provide this. They have not provided the contract in their WS/court bundle. Screenshot_20240524_024259_Chrome.pdf
    • yes, and he has since emailed them to say he wants it done with a hearing
    • Do I take it that you had already informed the court that you wanted the case settled on the papers rather than by way of a hearing before you came here and told us?
    • This is a very important find. I don't understand why nobody has picked up on this before. It's a shame that you have only just found it but please will you get a screenshot and also give us a link to the page which contains this and if possible a link to the actual passage. This makes a huge difference because if this is right that the third party actually has a direct contract with the courier company then they can rely on their consumer rights rather than commercial rights. Also as you seem to have pointed out, even if  their commercial contract does exclude third-party rights, the clause that you have found on the eBay site directly contradicts that And this should be pointed out to the judge.  Please will you screenshot the passage. Give us a link and then stand by for a response later on today. We will have to send this additional piece of information to the court and don't worry we will manage to do it before the 4:00 pm deadline. And in any event, you will certainly want to see the entire contract in original form and receive clarification as to when their third-party exclusion close was included in it.
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Advice please Rockwell/Tessera


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Hi

 

I received a letter from Rockwell DCA in Feb 2008 regarding a Credit card debt to which I promptly sent a Statute barred letter.

I then heard nothing.

 

Yesterday arrived (5 months later) 16 sheets of A4 paper with no headings or titles etc, 1st of which has a reference ,my name and address clients name (Tessera) amount owed, amount paid (£0) and nothing else.

 

The following sheets were again something my 5 year old daughter could have printed (just being sheets of white paper) but each page was a monthly statement of the credit card showing Balance brought forward, Cash interest, purchase interest and any charges added dated from Sep 2001 to Dec 2002

These sheets also clearly show that the balance stopped increasing and charges not applied from 3 May 2002 with the same balance showing through until Dec 2002.

 

Also enclosed is a complement slip from Rockwell stating:

 

Please find enclosed copy documentation in response to your recent query.

 

Copy statements enclosed

 

If we do not hear from you within the next 10 working days, further recovery action will continue

Do these people have a case or are they trying it on?

Any advice anyone could give would be much appreciated as I do not know what to do now.

 

Best Regards

 

Simon

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Sounds like they're trying it on. Send the statute barred letter again, and mention that if they carry on demading payment for a statute barred debt, then you'll report them to the OFT.

 

It's not unusual for the bottomfeeder type DCA's to try and get you to pay something or admit to a statute barred debt, so it starts the clock ticking for another 6 years. Admit nothing, pay them nothing, and eventually they'll go away. They buy the debt for pennies in the pound, and if they can get 1 in 50 to pay up, they make a huge profit.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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Hi

 

Thanks for that, as far as I can remember I have never spoken to these people, let alone acknowledged the debt in writing!

 

Is there any sort of standard 'Bog off' letter available anywhere? lol

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If you have already told them it is SB then throw this at them:

 

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY

 

Dear sir/madam,

 

Thank you for your letter of the DATE, the contents of which have been noted.

 

I refer you to my letter of DATE, in which my position was clearly described. To reiterate, you were informed that this alleged debt is Barred under Statute in accordance with Section 5 of the Limitation Act 1980. I have included a copy of this original correspondence for your perusal and ease of reference.

 

 

As your letter contests that this is the case, it is now your legal obligation to substantiate your claims and to prove that this alleged debt is indeed enforceable and not barred by statute.

 

You should be aware that I am fully familiar with the Office of Fair Trading Debt Collection Guidance, which states that it is unfair to mislead debtors as to their rights and obligations by falsely stating or implying that the debt is still legally recoverable and continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred.

 

 

You should also be aware that if you are unable to substantiate your claims then your behaviour will be considered harassment contrary to section 40 (1) of the Administration of Justice Act 1970, and may result in my choosing to pursue action against you.

As was stated in my last letter, any attempt to contact me by telephone regarding an alleged debt is an offence under section 127 of the Telecommunications Act 2003.

 

 

In addition, I hereby demand that you now supply me with information regarding your complaints procedure. Failure to comply will result in the complaint being escalated to the Financial Ombudsman Service, who will charge you for investigating my complaint.

 

Finally, I expect no further contact be made concerning the above account unless you can provide clear evidence as to my liability for the debt in question, or your written confirmation that this matter is now closed.

 

I would appreciate your due diligence in this matter.

I look forward to hearing from you in writing.

 

Yours faithfully,

Be VERY careful whose advice you listen too

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Hi All, I have been trying to sort out a debt with Rockwell since November last year. I have sent CCA's to them and received nothing. In May (4 months after requesting it) they wrote to me saying HSBC bank have been unable to provide them with a copy of the original application and therefore they will not pursue this account any longer!! Great I thought...yesterday I received a letter from them accepting my one off offer to clear the account (this offer was made in Dec last year).

Can they now ask for payment after sending a letter saying they will not pursue the account??

This company are so confusing - any advice welcomed.

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Hi All, I have been trying to sort out a debt with Rockwell since November last year. I have sent CCA's to them and received nothing. In May (4 months after requesting it) they wrote to me saying HSBC bank have been unable to provide them with a copy of the original application and therefore they will not pursue this account any longer!! Great I thought...yesterday I received a letter from them accepting my one off offer to clear the account (this offer was made in Dec last year).

Can they now ask for payment after sending a letter saying they will not pursue the account??

This company are so confusing - any advice welcomed.

They can ask but you can say NO!!

 

Had they been able to produce a valid CCA you can rest assured that they would not have accepted your offer. They are up the proverbial creek without a paddle as they cannot enforse the debt without a valid CCA. They should have accepted your offer in December.:D

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Just ignore it, they will come back at you with a load of threat-o-matics, but if they have no CCA then there is nothing they can do.

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

HFC Bank - CCA'd 12+2 passed

Chantry Collections - CCA sent

 

Time flies like an arrow

Fruit flies like a banana :D

 

<---------- Have I given you top advice, have I made you laugh, click on the scales, it won't hurt you! :grin:

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Thanks ODC that's what I thought :D. Should I respond or just ignore the letter?

 

Just ignore it, they will come back at you with a load of threat-o-matics, but if they have no CCA then there is nothing they can do.

 

Ignore their begging letters

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  • 2 weeks later...

Hi All

 

UPDATE TIME !

 

They sent me a copy of my original credit agreement dated 1999

and nothing else!? Does this mean anything?

 

Any advice would be very much apprieciated

 

Simon

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hi sipea, nice to hear from you again

so they sent you your agreement dated 1999, big deal, still statute barred.

 

if i were you send a letter to them (complaints department)

 

thank them for sending the agreement but they have not acknowledged my complaint. the account is statute barred and you require a full response to this matter. mention the addmin of justice act.

 

the dca are just trying it on, agreement means didly squat

 

inform them the account is still in dispute untill they address my complaint

 

send recorded delievery

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  • 4 weeks later...

OMG!! This company are driving me up the wall. They sent me a letter in July chasing a debt that they had told me they had no CCA for (see osts on 13th July). I ignored their letter and today received 3 letters from them all dated 19th Aug. 2 are identical and thank me for my recent correspondance (I haven't sent any) and say if I send payment of X amount within 14 days they will accept it as full and final payment. The other letter is threatening court action, bailiffs etc. Shall I send them a copy of the letter they sent months ago saying they would not pursue this debt? Surely this is harrasment? Any advice greatly appreciated.

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