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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Madmart58
      Lost items sent through Parcel2Go and EVRi

      By Madmart58 · Posted

      Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Angryman1404
      IDRWW letter and email received this week

      By Angryman1404 · Posted

      Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • London1971
      Lowell/Overdales Claimform - old Cap1 Debt

      By London1971 · Posted

      Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • theoldrouge
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By theoldrouge · Posted

      So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Called for interview to Job Centre

sisternumber1

By sisternumber1
in Benefits and HMRC

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sisternumber1

sisternumber1

Posted
Posted

My daughter is chronically ill, on dialysis three times a week, bones crumbling, lots and lots of various diagnosis. Last week told she would have to "live with" her non healing bones, fractured collar bone from Feb 2007, and none healing/fusing sternum following open heart surgery May 2007. She receives DLA both components at highest rate, IB, IS, and HB. She is in a wheelchair most of the time, and for the last month is living just downstairs in her home, as she has had yet another infection for which she spent 9 days in hospital five of those in intensive care. She is ver poorly. She has to take very large doses of opiates to get any sort of control for her pain, she is under the palliative care team.

 

Is there any way that we can cancel this interview at the job centre, they say they want to help her back into work, there is no way that she will ever work again, she is not diagnosed as terminally ill, but the infections that she keeps getting make her pottasium rise which in turn gives her heart a very hard time. The doctors and nurses have started preparing me for the inevitable.

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surprise

surprise

Posted
Posted

Have you spoken to them and told them the seriousness of her illness, if not, then you need to, alternatively, get a note from her doctor saying that she is not fit for work and is unlikely to ever be in a position to restart work.

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binkhus

binkhus

Posted
Posted

ask them to come out and see her if they really need to? i cancelled my appointment when it was about the time i was due to give birth and they were alright about it. talk to them and see what they say

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PriorityOne

PriorityOne

Posted
Posted

If she's on the higher rate of DLA... then there's no way they can force her into going back to work. Of course, that's what they'd prefer to do because thats what the Gov. wants...

 

I suppose it would be wrong of them not to give her that option because there are people on DLA who do work (different medical conditions).... because they prefer to and/or because they're able to certain kinds of work.

 

I'd be inclined to give DWP a ring and get some clarification on this one...

 

:)

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shywazz

shywazz

Posted
Posted

A quick polite call to the centre would stop any appointment there have asked your daughter to attend, don't be afraid about the letter, you have nothing to worry about, the JC are trying to get people on Incapcity benefit into employment, and it looks as if the letter is just computer generated, to claimants on there books. But due to the servere illnesses with your daughter, the quick phone call will put them correct as to your daughters needs. All the best for the times ahead.

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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The GodMother

The GodMother

Posted
Posted

As i said on the other thread sister call them and explain about your daughters health. If they need her to attend the interview then explain it will HAVE to be at her home due to her being unable to walk and get to the JC.

 

I cant see them saying she has to go back to work but i would advise you have as much as possible with you regarding her medical needs, medication doctors reports etc.

 

You can only try.

 

Chrissi

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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The GodMother

The GodMother

Posted
Posted

Just something you should know. DLA is a seperate issue to the JC.

 

Dla is not delt with by anybody in your local JC and they will not know anything regarding DLA unless told by your daughter, you or the DLA section. They may be able to find the info on screen but it may be limited info.

 

Good result anyway. Just what u wanted.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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The GodMother

The GodMother

Posted
Posted

yes but those premiums dont say this person cannot return to work. It is just a premium that says you are sick /disabled.

 

I know threw my voluntary work that these premiums are based on what everyone gets not how sick /disabled u are.

 

But yes if the DWP had bothered to look then they would have the info in front of them about the disability/condition or they should have if that is not on a ristricted part of the system.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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PriorityOne

PriorityOne

Posted
Posted

My point was, that when a person is on the highest/middle rate of DLA.... and the premiums are awarded because of the highest/middle rate of DLA, then not only should DWP be able to tell, they would also know that they could not force that person back to work.

 

Much cheaper to send out computer-generated letters to scare the cr&p out of people though...

 

:)

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daipp

daipp

Posted
Posted
Just something you should know. DLA is a seperate issue to the JC.

 

Dla is not delt with by anybody in your local JC and they will not know anything regarding DLA unless told by your daughter, you or the DLA section. They may be able to find the info on screen but it may be limited info.

 

Good result anyway. Just what u wanted.

 

This is not correct. A member of staff in a Jobcentre CAN access the full information right down to the actual illness / disability.

 

David

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The GodMother

The GodMother

Posted
Posted

David

 

I dont mean to call you a liar or anything but from what the jobcentre keeps saying to me, my partner and everyoneone else who they deal with they cant acess anything to do with income support.

 

They keep making it very clear that they can only deal with jobseekers allowance and when we ring the income support office they make it very clear to us that on income support officers can acess income support.

 

I have also asked the area and regional manager about this who both say the same thing as the seperate claims officers.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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daipp

daipp

Posted
Posted
David

 

I dont mean to call you a liar or anything but from what the jobcentre keeps saying to me, my partner and everyoneone else who they deal with they cant acess anything to do with income support.

 

They keep making it very clear that they can only deal with jobseekers allowance and when we ring the income support office they make it very clear to us that on income support officers can acess income support.

 

I have also asked the area and regional manager about this who both say the same thing as the seperate claims officers.

 

I work in an office in the same region as where you live and I can give you a 100% guarantee that a member of staff in a Jobcentre CAN access any information necessary about Income Support, Incapacity Benefit & DLA. The only reason they may not be able to is a training issue and that would be limited to only a few staff.

 

David

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The GodMother

The GodMother

Posted
Posted

Well as i said i am not calling u a liar but why are we constantly told the info i have given above by the members of staff in the jobcentre?

Also why would area and reginal managers be saying the same as the basic staff as they called you?

 

So just a question are you JC in benefits office staff?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Joa

Joa

Posted
Posted

I think that David was saying is that he and his colleagues at JC can access the info about disability/sickness benefits but they would not be able to advise on them in any way. It would make sense as they'd need to know whether there are any premiums applicable but they are not the agency responsible for awarding or advising on such benefits.

[sIGPIC][/sIGPIC]

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The GodMother

The GodMother

Posted
Posted

Well if he is he needs to make this clear and if he is saying that they why would his superior offices be contridicting this information?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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PriorityOne

PriorityOne

Posted
Posted
Well if he is he needs to make this clear and if he is saying that they why would his superior offices be contridicting this information?

 

... because a lot of DWP staff either don't always know what they're talking about.... or can't be bothered to find out (not you Dave.... lol).

 

I have been told all kinds of bowlarks in the past by DWP staff.... and rang out of my area on one occasion in the hope of actually speaking to someone who knew what they were on about. The chance of you getting someone who knows their stuff in there is pot luck at times.... hence why I was able to put in a claim for over £1K in backdated premiums in the days when I was on IS, which they should have sorted out at the beginning.:evil:

 

No wonder they all work behind glass screens nowadays. No disrespect there Dave... it's not an easy job you've got there, by the way. :)

 

If you need to find out something specific GM, you may be better off posting on here.... or writing in to DWP (by rec. delivery)

 

:)

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