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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Halifax Credit Card CCA question


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Got a Credit Card agreement from Halifax recently.

 

Things I've found wrong so far...

 

1, Signature & date from Halifax is missing from the agreement.

 

2, No credit limit is mentioned on the agreement. All it says is "We will decide your credit limit and tell you what it is."

 

3, Terms and conditions are current one and not ones from 2005

Whicn is when the agreement is dated.

 

4, On the first page with my address etc on it, it says "no repayment cover" but on the agreement my signature is there with a tick next to the payment protection bit.

On the T&C pages the payment protection signature and date area is blank.

 

 

How valid is this agreement so far and it it a required pescribed term to have a credit limit on the agreement for credit cards?

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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Can anyone help with this one?

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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  • 2 weeks later...

Having probs with scanner at the moment, so unable to scan the document.

 

Decided to delay them with a few things in the meantime.

 

Sent Halifax a letter pointing out there's no credit limit on the agreement and that it's also unsigned by Halifax, and the terms and conditions are not from the time of the agreement, due to the charges being £12 on the T&C's and £25 on the agreement itself. The agreement is dated June 2005 and the T&C's have a date code type thing at the end which says T37R AMAZON 0607 which to me means June 2007 which would be about right for the £12 charges change due to the OFT. Mentioned to them that it's fradulent to try and pass off later T&C's as part of the original agreement.

 

Also the 1st page of the agreement is what looks like a photocopy of a computer scanned archive and not a true copy of the original. The signature page is a better copy but bares no resembelence in layout to the first page. Also there's nothing to say page, 1 or page two, or anything to link the two documents together. The first page says o repayments cover, but the second page with the signatures on it the box is ticked for repayments cover and my signature is there, but slightly different to the other signature on the document.

Where as the T&C's are printed from what looks like a MS word and they added my name and address at the top of it. The T&C's have no date or connection to the agreement itself. The TC's also have a signature box for payment protection but it's blank and undated.

 

 

It should keep them off my back for a while anyway.

Will try borrow a scanner from someone and get it all scanned on here.

 

I also sent them a 3rd Harassment by phone letter.

They've been calling me since January dispite 2 letters in November and December saying "in writing only....Harrasment by phone etc."

So, I sent them copies of the letters + a list of 70+ calls with times and date on them. Mentioning that each time I would only deal with this account in writing. Also hilighting the two occasions where my personal info was discussed with another member f my household without doing security checks first.

I've demanded a full explaination as to why my requests have been ignored and why they are trying to collect on a disputed account.

I also requested an offer of compensation due to the stress and worry and problems their actions have had on me.

 

Should give them something to suck on for a while anyway.

I think they know they're chasing a dead duck by now, as they only call me. The last letter demanding moneyfrom them was 10th December apart from the dodgy cca which they sent on 19th Feb.

Haven't paid them a penny since November :D

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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Discussing your personal information with a third party is a serious breach of the data protection act.

 

From what you describe, they've sent you a copy of an application. The T&C's should also be the original ones.

 

All sounds very dodgy, but without seeing it difficult to comment conclusively :confused:

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Ok, managed to scrounge the use of a neighbours scanner.

 

Here's the two pages of the agreement + some of the T&C's

Didn't scan all the T&C's just the relavant parts to show

they're not the originals.

 

I've included links to the full size files, in case anyone has

any problems reading the copies on the thread.

 

 

1st page of the agreement.............

halifaxagreement1.jpg

Link to full size file

http://i74.photobucket.com/albums/i259/fuzzybobble/halifaxagreement1.jpg

 

Second page of Agreement

halifaxagreement2.jpg

Link to full size file

http://i74.photobucket.com/albums/i259/fuzzybobble/halifaxagreement2.jpg

 

 

First page of the Terms and Conditions

 

halifaxagreementtc1.jpg

 

Second page of Terms and Conditions

 

halifaxagreementtc2.jpg

 

Third page of Terms and Conditions

 

halifaxagreementtc3.jpg

 

Fourth page of Terms and Conditions

 

halifaxagreementtc4.jpg

 

 

I've put rings around the bits that show the differing dates between the T&C's and the agreement itself. + the differences between the charges in the agreement and the T&C's and also the fact that the option for card protection thingie is blank in the T&C's.

 

I'm hoping to poke some holes in this one, as I hate Halifax with a passion, due to their constant phone calls, even though they've now had 3 letters saying not to phone me.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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looks botched to me too, as page one and two that make up the agreement look different and T&C's are 2 years apart + the bits about

card protection doesn't add up as the T&C's bit are blank

and the agreement has it listed + the sigs on page 2

of the agreement have a few differences too.

I won't mention the lack of sigs from Halifax lol.

I can't see anything that links the two pages of the agreement either.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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My Signature is on page 2, but Halifax haven't signed it. :D

 

Already sent them a letter Mentioning the facts found so far.

Also mention that I was seeking legal advice that trying to

pass off current T&C's as the ones that were with the

agreement at the time of signing could be fraudulent.

And the fact there's nothing to tie the 3 documents to

each other. No page numbers or anything. The 3 documents

look like they're from a 1 bad photocopy, 1 computer scanned

and printed copy. + T&C's that's had my name and address added

before being printed off MS Word or simalar.

 

I think they know something is wrong, as they've not

sent any threat-o-grams for ages, just 3 calls a day

dispite 3 harassment letters being sent since November.

Even they seem to have dried, up has they haven't called

at all this weekend.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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Hmmm interesting.

well the T&C are meaningless as they are obviously the current ones so don't relate to this agreement.

As for the agreement, it DOES appear that the prescribed terms are present along with the required signatures.

 

Now admittedly there doesn't appear to be any mention of cancellation rights.

 

So all in all I'd say this is perfectly enforceable via court action.

Be VERY careful whose advice you listen too

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Thanks for the advice.

I think I'll see if they dare go the court route.

After all, no point in making things easy for them. ;)

Got a gut feeling they won't risk it though.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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This was signed by you 2/6/05? They were being very generous with their penalty charges then. Was the £12 a special deal just for you? This is IMHO very serious, if that is your sig on page 2, then they have substituted the second page. Dare I say that skating on thin ice is an understatement?

 

Edit I didn't see the £25 penalties on the sig page. This is just the same as my position except no prescribed terms on my sig doc.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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The above agreement is very similar to mine. This throws a light on why amazon is mentioned at the end. I thought some Halifax employee had bought a book or something.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

...........................................................................

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Quick update on this one.

 

Sent Halifax Harassment by phone/formal complaint letter, listing over 70 phone calls from them, dispite sending 2 Do not call me, letters. Also I asked for an explaination to why this had happened + why one of their call centre monkeys discussed personal information with another member of my household without any security checks first (date and time included in the letter) Also asked for compensation for the stress and trouble it caused me.

Did the threats of trading standards, etc if they fail to resolve this complaint.

 

3 days later the account gets passed to Blair, Oliver, & Scott.

who are demanding payment in full, so

Just sent them a bog off letter saying this account is in dispute

as Halifax have failed to provide a proper agreement+ T&C's.

Pointed out they shouldn't be trying to seek payment on a

disputed account.

 

So will wait to see what computer generated threats

they send me next.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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  • 5 months later...

Any updates on this one FB? :)

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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Not too much to report. I questioned the validity of the agreement to Halifax, raised a formal complaint about 70 calls, adding interest and charges to an account in dispute, and questioned the CCA agreement as it was a bodged job from different documents that didn't relate to each other.

 

Then the account gets passed to Moorcroft before Halifax had delt with my formal complaint. Halifax's feeble excuses in answer to my complaint arrived about 2 weeks later.

 

So I copied all the evidence and reported both them and Moorcroft to Trading Standards. Still waiting for the outcome, but believe it or not but Moorcroft carried on demanding payment for me, until I sent them copies of my complaints and threatened them with legal action for harassment.

 

Since then all has been quiet for 7 weeks now. In 7 days time Moorcroft get another complaint as they haven't answered my complaint and they have 8 weeks to do so. Then I'm insisting that Trading Standards do something about Moorcroft's unlawful actions under the new Unfair Trading Regulations that came into force in May this year.

 

Watch this space. :D

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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I've found Moorcroft to be stubborn but not aggressive (so far.)

 

Good luck getting TS interested. Depends how lucky you are and what area but here in Devon (after 15 months) they are still ignoring my complaints.

I was told today though that as at 5pm last Friday a named officer of the local trading standards MUST investigate any complaint involving the CCA. It is is written into the 2008 Act and it is retrospective. That's what I have heard but but can't find the legislation about it yet.

 

 

I'll watch your space! :)

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

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babybear is the one to ask bout the new unfair trading regs 2008. She's realy done her homework on it and come up with some great info.

 

Read this thread........

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/147392-cca-dcas-unfair-commercial.html

 

With my Argos account it took me 6 months to get them to admit they have no CCA.

All I have to do now is wait for Frederickson International to pass it onto Bryan Carter and file a court claim on me. Then produce the no CCA letters from Moorcroft and Argos and watch him discontinue the claim. I already have my wasted costs order almost complete. And picked out a nice radio controlled helicopter and a CAG donation to spend my winnings on. :grin::grin::grin:

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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  • 9 months later...

Yes Fuzzy have there been any further developments. OH has rec'd signed "Application Form" no prescribed terms, and current T&Cs. Account is already with BOS so expecting hassle soon:mad:

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