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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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Accused of Shop lifting in Morrisons


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A long story! My brother was accosted whilst in a Morrison’s supermarket & accused of shoplifting,on 12th March 2018 (since this, I witnessed at least 4 people doing the same thing as my brother)

 

We made an in store complaint in a record book as no manager present, I then complained via their website & email & also to the Liverpool Echo over his treatment as my brother is a very ill man due to pancreatic cancer,

 

Morrison’s supermarkets Plc have stated to a reporter with the Liverpool Echo

" They have said that your brother is a known shoplifter to the store and on the second occasion was caught with four bottles of champagne."

its stated that he was caught by the store undercover security team & photographed!

 

It took over a week before anyone from Morrisons called us & this after me sending about 4 email requests for information ,

I was met with constant refusals

 

On the day this was alleged to have happened, he was home all day ill as the previous day he had chemotherapy for advanced pancreatic cancer,

 

We also have a letter from the district nurse who visits him every day to recharge his driver who states its physically impossible for him to carry 4 bottles of champagne!

 

I have now completed the Subject Data Access request form and we look forward to receiving a full written apology from Morrison’s Plc

 

Its virtually impossible to get to speak to the hierarchy at Morrison’s does anyone have any advice please

Edited by dx100uk
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So please can you tell us what it is that you say your brother was actually doing.

 

That will help us understand a bit more what the situation is and make it easier to give you advice

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Sorry, We were in Morrisons supermarket in Maghull Liverpool & my brother had several items of groceries in his arms which he intended to purchase.

 

Having realised he had forgotten an item to pick up

he asked a shop assistant where this item was, the assistant pointed to the grocery section and my brother then proceeded to pass by the self service check out tills intending to then circle round back through the store to pay for all his items. (I was waiting by the check out tills)

 

It was at this moment that two members of staff literally accosted my brother by standing in his way & accusing him of attempted shoplifting!

 

My brother is 63 years old, in an extremely frail condition, which is blatantly obvious to anyone that he is seriously ill!

And it is obvious that he is undergoing medication, as his driver was clearly visible outside his coat.

 

My brother was extremely humiliated and was left feeling distraught by this uncalled for and aggressive harassment and implication of shoplifting.

 

He immediately requested to speak to a manager or supervisor, the assistant he spoke to said there was no manager or supervisor present & that he would have to speak to her, she identified herself initially as Barbara and said “you don’t need any other name, the young male assistant refused to give his name and stated “its on my badge” his name I think was Mark.

 

This lady then later identified herself as Barbara and also stated there were no other senior members of staff nor a manager present, the only form of making a complaint we had was when a so called report book was placed in front of my brother in which I then entered a brief outline of what had transpired.

 

When we returned home I made a complaint via email & was told that Morrisons have the right to stop people they suspect of shoplifting , which is fair enough, however, my brother certainly does not shoplift, does not fit the profile of a shoplifter & is certainly physically incapable of shoplifting!

 

I continued to send emails to Morrisons and placed posts on their facebook page, I asked for cctv of the incident etc, they replied saying they couldnt help me with my request & nothing else, so then I contacted their media department & the Liverpool echo, it was only after I contacted their media dept asking to speak to the head honcho that somebody eventually contacted me,

 

This person then stated that my brother was involved in an incident with undercover security on 14h March between 4 & 5pm ! this made me smile! on the 13th March he had 4 hours of heavy chemotherapy , due to his cancer he's on the strongest available Folfirinox, google it , its terrible,

 

On the day he was alleged to have been caught & photographed, he was physically & mentally incapable of leaving the house I had to hold him and console that he would be better the following week,

 

Morrisons have stated to a reporter from the Liverpool Echo that my brother is a "known shoplifter" & was caught with 4 bottle of champagne on 14th March, so its watch this space and we wait now until we can go & see the cctv footage plus the still photograph allegedly of my brother

Edited by dx100uk
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If they have proof then that's all they need. His cancer doesn't factor into that. Besides. He can be banned for whatever reason they want.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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so they have their dates mixed up?

but the incident 'did' happen.

 

he was poorly advised by in store staff, because of a forgotten item, to go 'around again'

that is when the incident happened.

 

hope you get this sorted, but don't be too hot-headed

keep calm and let them deal with it.

 

an email to the ceo via ceoemail.com might be an idea.

but keep it brief and to the point

please don't hit Quote...just type we know what we said earlier..

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Hi

 

I can full appreciate why you are trying to deal with this on your brothers behalf.

 

To get the information you require as the Data Subject is your Brother therefore the Data Protection Act (DPA) comes into play with morrisions and as the Data Subject is your brother they are not going to release information to yourself not even cctv.

 

What you need is letter of Authority/Permission from your Brother in writing to deal with this matter with Morrisions on his behalf and a copy goes to Morrisons, without that Morrisions will not give you any information as this matter is to do with your brother not you.

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Just to clear a few things up,

My brother wasn't shoplifting

the alleged second incident did not happen

 

I have emailed David Potts the CEO of Morrisons, yes I obtained his email address from ceomail, I have never received a reply from him , only from minions in Head Office who after conversing with them on the phone are absolutely clueless about Morrisons policy's , names of store managers, and who have stated that they have not seen any footage yet have stated over the phone that my brother was caught by undercover security!

 

Yes, I have written permission from my brother to act on his behalf all relevant documentation has been sent to Morrisons Loss Prevention and acknowledged, we are now waiting to hear from them as to when we can go & see the cctv footage,

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My brother wasn't shoplifting

the alleged second incident did not happen

 

Are you sure? Can you prove it without CCTV?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi

Normally in situations like this, I would have transferred the thread to our 'shoplifting' forum however, I feel it would be better here.

 

I have also tweeted this to Morrisons. Wonder if they will bother to respond?

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While morrisons may be in the wrong, i think the most youll prob get is an apology and thats it. Same as from any of the major supermarkets

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Trouble is it appears to have been reported to a local paper and that can be good or bad.

 

Correct me if this is wrong.

That opens a new can of worms if the reporter is minded to print that statement along with the proof that it wasnt true.

 

Morrisons will have painted themselves into a corner then so get after finding evidence of the truth regarding the whereabouts of your brother that day.

 

The matter will go viral if it does get into the public domain but the paper will need something out of the whole thing if they do go with you on this so careful what you wish for

 

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Morrisons wouldnt have gone to the paper themselves. SOmeone has contacted them, and morrisons were forced to issue a statement. Trying to say morrisons went to the papers wouldnt have worked, as they dont do that. Same as asda, tesco dont

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I agree, Morrisons local management has been asked to comment and they have made an allegation that will have to be proved IF the local paper them publishes ( they are unlikely to, they dont want to be party to a libel suit) BUT the OP can use that as leverage to ensure they dont just give a grudging apology as the reported could publish an article and put the stores comments in as a response and as it is comment te paper would be in the clear leaving a straightforward libel by Morrisons.

 

Now that doesnt mean that running off to court is a good idea but Morrisons wont be able to rebut the story and things like that do spread on social media.

 

The paper can put whatever slant they want on this so my warning was about whether the OP would want to use this particular stick to beat them with as her brother would be named and some would wonder about why the (untrue) statement was made if it wasnt based on siomething they knew

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It depends if it is untrue. The OP says it is wrong, the store has done a full investigation and made an official statement about it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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did your brother leave the shop with items, if he didnt then they cant stop him for shoplifting until he actually went out of the store.

 

Actually they can. If he went past the last point of payment and was obviously heading towards the exit, then they can stop him. HOWEVER we only have one side of the story and limited info.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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