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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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Chess Ltd and True Telecom


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Around 18 months ago i agreed to a three year Landline and Internet contract with True Telecom,

which i soon regretted ,

 

The internet was weak and the lower prices that i was assured were not to be ( read the small print i suppose ).

 

A few months ago i saw a direct debit set up on my account from Chess Ltd ?.

I looked them up and asked who are you ?

I was told that Chess had taken over the service from True Telecom.

 

I noticed the service prices going up,

yet we hardly use the landline

and had the same weak internet router and service.

 

A couple of weeks ago i got a call from a broker who offered me a deal with one of the big providers for around a third of the cost and much better internet and i agreed.

 

A few days later i received a letter from Chess regarding the switch of service informing me of an early termination fee of over £400 pounds.

 

I contacted Chess telling their representive that i dont have any agreement with Chess

and was told that Chess purchased the account

and i would owe the amount,

 

I was then offered a deal of cheaper service though not as low as the amount on offer through the broker

and a new 18 month contract with Chess which was not on with me.

 

The new provider took over yesterday,

We now have much better broadband and the phone is ok.

 

Do i need to pay Chess at all and if so as much as over £400 pounds and if so can i pay instalments ?.

 

All advice welcome folks.

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http://www.truetelecom.com/ - Read the top of the page...

Then know that Ofcom and the ICO are owed substantial amounts of money.

 

You should be allowed to exit out of your contract accordingly if the company ceases to be.

 

How much did the prices go up by?

 

Did you agree to Chess taking over your services?

 

I doubt they would even stand a chance if this went anywhere.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Theyve sold off their customer base - Yet havent informed anyone that this is happening.

 

My understanding is that you should be allowed to exit a contract early if a company fails / administration etc

 

Do you have the original terms?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Im doing a search, One set of terms and conditions i dont have is from Chess as they never sent any, their early termination fee is £472

I will post True telecom terms and conditions when i find them.

 

Cancellation

If you wish to end your contract with us, You may do so by giving us at least 10 working days written notice before the end of any contract period, or the agreement end date.

 

The contract started in early February 2016.

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I am looking for the original letter which i saw a few days ago.

 

The brochure ssates that if i cancel early True Telecom can ask for the monthly fee up to the end of the contract be paid.

 

I have not found any paperwork with terms and conditions with my signature attached, and do not recall signing any, i believe it was done over the phone and i signed the direct debit form, it may be on that.

 

I have not found any paperwork with terms and conditions with my signature attached, and do not recall signing any, i believe it was done over the phone and i signed the direct debit form, it may be on that.

 

I dont remember getting a debit mandate form,

i beleive it was set up on the phone,

The new deal was set up on the phone,

So there is probably no signed T&C with True Telecom

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they wont know that you weren't told over the phone that you could cancel for free where you originally took the contract out:madgrin:

and they cant prove otherwise

so pers i'd ignore them.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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https://www.theregister.co.uk/2017/11/17/ofcom_fines_true_telecom_for_slamming/

 

can't unless its already showing

they cant just create an entry to default you where its never shown as a running account already.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have cancelled the Chess direct debit from my account,

the money has been coming out at the end of each month

 

i will wait and find out when Chess will be in touch,

I will pay them by cheque any money due for the part of the month up to the change over,

I will not be paying the so called termination fee.

I will post any information from them as soon as it comes in,

 

Thanks folks.

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it is not the transfer of undertakings that lets you walk away from the contract but the change in the charges.

 

They have to notify you of these and unless the changes are very small then it is not compulsory to accept them

and you can walk away from the rest of the contract.

 

let it run for more than a month and you will have deemed to have accepted them.

 

From what you say it seems as though you have not kept on top of this and you may now have problems

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I have received an email from Chess informing me that the bank has advised them that i have cancelled the direct debit,

with a survey included asking me the reason,

I have not replied,

 

Also an email from the Ombudsman Company saying the time is nearly up that Chess has replied to me and for me to answer Chess.

 

The only correspondence i have had from Chess was several calls left on my answer phone and emails urging me to contact to try and keep me as a customer.

 

No attempt has been made by Chess to resolve the issue of the termination charge that they claim is legally due to them.

 

The charges did go up,

do you mean that after a month of Chess taking over from True telecom and that i allowed Chess to continue, then i have to Chess accepted them as supplier ?.

 

Chess did not inform me of anything other than an email which i did not find until months later in my inbox,

 

the first i heard of them was when looking online at my bank account an invoice from Chess Ltd and i called to find out who they are,

 

I never signed or verbally agreed to anything to Chess. I was not happy with True Telecom service, weak internet and the same with Chess.

 

http://www.truetelecom.com/ - Read the top of the page...

Then know that Ofcom and the ICO are owed substantial amounts of money.

 

You should be allowed to exit out of your contract accordingly if the company ceases to be. How much did the prices go up by?

Did you agree to Chess taking over your services? I doubt they would even stand a chance if this went anywhere.

 

I have looked at the True telecom link you provided and called True Telecom, their claim is that they passed contract rights to Chess who should have got in touch with me, it looks a bit shoddy to me.

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they informed you and they dont have to do anything else.

 

That is why you have to keep on top of things by checking your bills and bank statements every month.

 

You accepted the contract when you paid the increased charges, not when they transferred the undertaking.

If you had got in touch with them inside a month after the new charges started/were announnced then you can walk away without breaking the contract.

 

They may be shoddy but they did the minimum they needed to do, one of the problems with using email and not letters.

 

Chess did not inform me of anything other than an email which i did not find until months later in my inbox, the first i heard of them was when looking online at my bank account an invoice from Chess Ltd and i called to find out who they are, I never signed or verbally agreed to anything to Chess. I was not happy with True Telecom service, weak internet and the same with Chess.
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I have received the latest Chess bill today online, over £58.00 to be debited at end of month ( i cancelled direct debit )

 

Some things i noticed that i never agreed to have.

Care level, Fraud monitor, Line assurance ?, Voicemail, I do not have voicemail.

 

This invoice is for Landline and broadband only,

We do not have any mobile phone or TV service with them.

 

All advice as always welcome.

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