Jump to content


  • Tweets

  • Posts

    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

C L Finance Ltd


Cosmic55
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4374 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

The problem i have is that about 4 years ago i defaulted with 2 G E Capital store cards, once they defaulted i paid them up and i beleive i may still have the satifaction letter somewhere. Checking my experian credit report they now show that they have gone back to default, the time before i checked my credit the showed as satified.

 

Does any one have the phone No for C L Finance Ltd so i can contact them.

 

Your help would be most greatful, Once again C L Finance cause me stress.:-x

 

 

Many Thanks in Advance

Link to post
Share on other sites

Its always better to make an official written letter, rather then a phone call. Where the address should be on your experian report at the back.

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

Link to post
Share on other sites

  • 4 weeks later...

C. L. FINANCE LIMITED

Kingston House

Centre 27 Business Park

Woodhead Road

BATLEY

WF17 9TD

 

Hope this will be of help to you

Hello everyone I'm a newbie to this forum, or any forum come to that, so be patient with me as I have alot of unanswered questions that I wish to find the truth about.

 

These include bank charges, what my rights are and how I can go about my business without getting ripped of by the banking system and others.:confused:

Link to post
Share on other sites

  • 2 months later...

hi - i understand the advice to write a formal letter but i need to speak to CL Finance really urgently as their solicitor is hassling me and i now have a court claim form. I had been dealing with payplan but they have been as useful as a chocolate teapot and i now want to try and deal direct.

Any tel no. would be really appreciated.

Thanks

Link to post
Share on other sites

It would be a lot better to write a letter. With letters, you have a record that you can refer back to. People often say things over the phone that can be wriggled out of at a later date, or claim not to have said, or agreed to, and with an important issue like this it is a lot better to have everything in writing. Why don't you go over to the Debt section of the forum and take a look at some of the threads dealing with defaults, etc.? Someone is sure to have been through the experience that you're currently going through, and may be able to offer more personalised advice.

  • Haha 1

-----

Click the scales if I've been useful! :)

Link to post
Share on other sites

I'm in a position to make a final settlement but if I write by the tim ethey get it and process it - it will have gone to court. The solicitor won't giv eme the number and are demanding the full amount plus £140 charges - not helpful when I'm already in debt. I really could do with speaking to them. how can a company not be contactable by phone - it beegars belief :confused:

Link to post
Share on other sites

Vibrett, I can't find a number for them either. Have you received any correspondance from them? That may have a telephone number on it.

I think you need to start your own thread in the Debt section. Put down everything: what the debt is for, how much, and how long you've been paying it; precisely what the solicitor has said to you, and everything you've received in relation to threats of court. Most of the time, threats of court are just that, threats in order to get you to pay up, but in order to advise you as to whether this is bluff or not we would need more information. Start here and I'll keep bumping it until someone comes along - it shouldn't be long at all, there's always someone on the debt forum.

-----

Click the scales if I've been useful! :)

Link to post
Share on other sites

I'm in a position to make a final settlement but if I write by the tim ethey get it and process it - it will have gone to court. The solicitor won't giv eme the number and are demanding the full amount plus £140 charges - not helpful when I'm already in debt. I really could do with speaking to them. how can a company not be contactable by phone - it beegars belief :confused:

 

Is it Lewis Debt recovery who are chasing you for CL Finance?

I presume they haven't started proceeding and are just sending you the 'Were taking you to court letters'

If you cant call them, how are they expecting you to pay them?

Link to post
Share on other sites

That's why I thought a full account in the Debt forum would help the poster more :) If they are affiliated with Lewis Debt recovery, then my link above is correct for contact info, as the 'Lewis Group' is noted as another part of the company on the site.

 

EDIT: Hang on, got a landline number for Lewis Group's call centre - 01274 852000 (or 0870 751 3300).

-----

Click the scales if I've been useful! :)

Link to post
Share on other sites

As a bit of a side issue as GE have not been very good with their paperwork lately I was wondering if they are selling off debts that they know they cant encorce?

 

I am with Payplan and have 2 GE accounts which throughout their history have always been paid on time, no charges added, but after a few months with Payplan they sold the debts to CL Finance.

 

Could this be their new plan?

Link to post
Share on other sites

Thanks guys - I spok eto CL but got put through to the solicitors on the pretence of being passed to my account handler! They will take a final settlement which is the full debt or the will take 3 installments if I am willing to pay the additional £140 charges - neither scenario helps me but I seem to have my hands tied. Payplan have been terrible - I sent them a lump sum to secure full and final settlement on my debts. They told me how much would cover it and I sent that amount (15k from an inheritance) - they paid of some then came back and said they needed £4k more - I didn't have it and in the meantime they had stopped paying the monthly installments which is what has resulted in this being referred to court - argh!

Link to post
Share on other sites

Thanks guys - I spok eto CL but got put through to the solicitors on the pretence of being passed to my account handler! They will take a final settlement which is the full debt or the will take 3 installments if I am willing to pay the additional £140 charges - neither scenario helps me but I seem to have my hands tied. Payplan have been terrible - I sent them a lump sum to secure full and final settlement on my debts. They told me how much would cover it and I sent that amount (15k from an inheritance) - they paid of some then came back and said they needed £4k more - I didn't have it and in the meantime they had stopped paying the monthly installments which is what has resulted in this being referred to court - argh!

 

Have you recieved court docs or is this just what CL or their 'solicitors' are saying is going to happen.

Have you sent them a CCA request to see if they actually have the paperwork?

Personally from my dealings with CL and Lewis this is just a scare tactic, BUT it would be better if you can find out if they are entitled to the debt.

Link to post
Share on other sites

  • 1 month later...
Guest Mincemeat

Any news? I'm in a similar boat and am fishing for other snippits from other CAGGERs

Link to post
Share on other sites

  • 4 weeks later...

Try Googling "CL Finance" and you will see they are owned by Cattles. Telephone number for CL is 01924 444466, but my philosophy is never to phone these bastards or answer 0870 or 'number witheld' calls. I've started a thread but unfortunately it's headed CI Finance (and I don't know how to change it!) In my case they are part of an unholy trinity involving GE Money, themselves and Howard Cohen & Co. Solicitors. Their phone number is 0113 2440597,and they are based at 29 Park Square, Leeds LS1 2PQ. Suggest you view their smarmy website Howard Cohen & Co. Solicitor in Leeds - Personal & Business. Do not use their e-mail address as printed on their letterhead as it contains a hyphen between howard and cohen, and doesn't work. Neither should you use their 0870 number (look on http://www.saynoto0870.com). For your further information GE Money is actually part of GE Capital Finance which, in turn is part of the mighty yankee GE Corporation. Wish they'd stick to constructing aero engines and power stations. Their level of integrity is such they have recently been fined £600,000 by the FSA and are in danger of having to pay back some £10 million due to the mis-selling of payment protection insurance. The only way I can link you to my thread is to quote the reference in an e-mail, but due to my lack of familiarity with computers will do so as a separate message. Hope this helps somewhat. Vandermerwe

Link to post
Share on other sites

Oh dear, I said I was useless with computers didn't I? It's all one long line, and after consumeractiongroup it should be.co.uk/forum/debt-collection/ What follows next is 97612-cl-finance-ge-money-new-post.html. Vandermerwe

Link to post
Share on other sites

Sorry readers, I said I was useless with computers didn't I? After the consumeractiongroup.co.uk/try adding the following: forum/debt-collection/97612-cl-finance-ge-money-new-post.html. Any offer of tuition in the ways of this incredibly useful site would be greatly (and humbly) appreciated. Vandermerwe

Link to post
Share on other sites

Hey, sit back, chill, have a cup of tea and a biscuit,

 

The link you posted works fine, it's just been truncated (shortened) by the forum software so it doesn't take up so much room :D

Nil Illigitimus Carborundum

Link to post
Share on other sites

  • 5 months later...

I got a letter from Howard Cohen solicitors a few days ago telling me that they were taking a provisional charge on my property pending a court hearing in January because i owe CL finance over £7000.00! I have never heard of CL finance until I got the letter! and I don't owe anyone anything like £7000... I got a letter from the land registry today confirming this action has been taken! I looked up CL finance tonight on my PC and found this site! Seems to me that the tables need to be turned on CL finance and Howard Cohen solicitors... to say that I am worried about a charge being taken on my property like this, is an understatement! (I don't have any secured loans on it so that's a start, I think) If I manage to keep myself together over this, I may go in for a counter claim. Wish me luck!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...