Jump to content


  • Tweets

  • Posts

    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
    • I've had a quick (well, quick for a thread of this length),  read of this thread and to be honest I'm struggling to make heads nor tails of the actual crux of the issue here. You seem awfully convinced that whatever is going on is worth the fight and the odds are in your favour but with how the thread has gone it seems that one trail goes cold so you simply move on to another in an attempt to delay the inevitable. All it does is end up digging holes and confusing others and yourself which means any advice given to you is completely pointless. I note that for the life of this thread there has not been any documentation or correspondence uploaded for people to have a look. Have you got any that you'd be willing to redact and upload for members to assist you? Right now, it seems people are shooting out advice while being in the dark because it's starting to become very difficult for people who weren't here at the start of this (including myself) to follow along. Right now, this whole thread is just hypothetical "He said, she said" and is going nowhere fast. Nothing more than basic advice can be given which, as you've sought out some legal advice, is likely not sufficient to actually come to any sort of conclusion. I, personally, am starting to agree with others that it may be best to consider bankruptcy and put the matter behind you.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Late Payment Of Wages


doo
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5153 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Not sure if I am posting in the right place, but anyway..........

My husband always used to be paid on the last working day of the month but a number of years ago they changed the pay date to the 1st. Usually when the 1st fall on the weekend they are paid in on the friday before but they have now decided that when this happens they will now pay the wages on the 2nd - so Decembers wages won't be paid until 2 January. Does anyone know what you can do about this, hubby has obviously put it in writing that he is not happy but what more can be done?

Link to post
Share on other sites

Hi Doo,

 

I am by no means an expert on this, however I did used to be an employer...

 

First point of call would be to see whether your husband has a contract and whether it states how and when he will be paid, if not a contract, maybe the origanal offer letter of employment.

 

As far as I am aware - any alterations in the contract must be consulted on first and signed off by both parties - but as I said - I am no expert!

 

Good luck

Link to post
Share on other sites

Hi Doo

 

Sorry to hear about your husband's problems he's having with his employer.

 

The vital document(s) here are your husband's Contract of Employment and/or the letter offering him the job initially. If either state the actual 'pay day' (e.g. 'the last working day of the month') and he has not been notified in writing and agreed to the change, then I would suggest the changes to 'pay day' are possibly a breach of contract by the employer.

 

Naturally, as with most things, there are some exceptions. Employment contracts can be lawfully changed where:

 

(a) the parties involved agree to the changes

(b) where the terms are changed as a result of collective bargaining

© where the contract itself allows for a change

(d) if developments through 'custom and practice' are made over time

 

Is your husband a member of a union? If so then they should be fighting to have the change rescinded. If not, then his ultimate recourse is to a Tribunal. However, in most cases before taking on a case, a tribunal will want to be satisfied that the company's internal grievance procedure has been exhausted without a satisfactory resolution.

  • Haha 1

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

Link to post
Share on other sites

It states on employment contract your salary per annum is xxxxx and will be paid monthly in arrears. xxxxx operates wages on a PAYE system, and all wages matters will correspond within their jurisdiction (copies available) my husband has been told that they do not have to tell him when the wages are going to be paid in and there is no actual date on contract. People have complained due to direct debits etc going out on 1st but they have been told to alter them, a note for change of pay date this month was put on desk giving people 11 days notice. So to reiterate Decembers money will not be received until 2 January.

Link to post
Share on other sites

I do think it is unusual an employer having to fall in line with employee demands on when they'd like paid! Direct Debits are not the responsibility for the employer, if the payment date changes for whatever reason, then it is up to the employee to manage their affairs, and if they've set up a pile of DDM's, then there's no reason why these cannot be modified to fit in with the new dates. Otherwise its like the tail wagging the dog.

Link to post
Share on other sites

But I would've thought that the employer would have to give a good bit of notice, plus as far as I was aware any changes to a contract have to be agreed by both parties. It's like a company you're in a contract with changing the T&Cs you agreed to and expecting you to abide by the new instead of the old. Eleven days is not a lot of notice around December time. PAYE refers to tax - I don't think they cover things like when you get paid! Do you have a copy of the contract to hand, doo?

  • Haha 1

-----

Click the scales if I've been useful! :)

Link to post
Share on other sites

Yes I have the contract - at the moment my hubby hasn't signed it as he is not happy about the wage dates, this happened about four years ago also, they used to pay money in on the last working day of the month, then changed it without telling anyone and my mortgage didn't go out, consequently I was a month behind as although the payment went out on the 1st it was the next month if you see what I mean.

 

He has put his grievance in writing as this first happened in September 2006 without notification, checked our bank account and money wasn't there. There answer was "wages will be paid monthly in arrears" It is not specified on which date this will be paid should the 1st of the month fall at the weekend. As the 1st fell on a Sunday in September, the nearest working day was Monday 2nd October, I apologise if this caused you any inconvenience. In the future all wages payment where the 1st falls on a weekend, will be paid on the first available working day after the 1st, which is the most common practice".

 

Hubby is deciding what to do but I honestly don't think anything can be done, I expect when the 1st and 2nd fall on a weekend he won't get paid till the 3rd, its a joke, just hope a new job comes up in the new year. Any help appreciated.

Link to post
Share on other sites

i worked at a firm at M/cr Airport like this (we were weekly) somtimes wages went in bank on friday/the following monday,tues, even once a wensday.(though friday was payday, sometimes it was cash,

but worse of all we got cheques 1 monday (5 days clearance)

well we striked (unofficial) "only greivance we could do" as new labour laws it take 100 years to be able to strike officially:eek: ,

but the owners contract with the Airport was for 24/7 emergency building cover (just the hour we was on strike) was enough for his contract to be threatened (we always were paid on friday noon after that):D .

Though i did leave 2 months after that (cowboy Co).

Link to post
Share on other sites

If the 1st of the month is Good Friday, then he won't get paid till Tuesday 5th.

 

However, it looks to me as if that would be within the terms of the contract; the contract says "in arrears", so I don't see how the employee can insist on being paid before the 1st of the following month (that is, I don;t see how he can insist on being paid *before* 1st April for wok done in March.)

 

It is a pain though, because in practice you are out of pocket by the amount of a month's mortgage payments.

 

Tim

Link to post
Share on other sites

I see what you mean but it does say monthly in arrears surely paying you into the next month is more than a month in arrears, if you see what I mean, my hubby has worked for them for years and has probably taken only 1 day off sick, is never late etc, and always takes his annual leave to suit the business,has helped them build their business up by his reputation - you would think they would be keen to treat their employee better than that. There doesn't seem to be much he can do about it by the looks of things except look for employment elsewhere, which is he doing anyway.

Link to post
Share on other sites

I don't think there is any legislation written in for payment dates as such; most of it covers witholding pay and what people are entitled to. However, you say that your husband is paid in arrears as opposed to in advance so if the pay date on the 1st was an arrears payment, then paying a day early means that it wasn't exactly one month in arrears (i.e. 29 or 30 days). By pushing the date back by a day or two, they are within their rights because it is either 31 or 32 days in arrears - if you see what I mean.

 

There isn't a clause in the contract with regards to the pay day - most of them do. In fact, my employment contract states I will be paid on the 25th of each month in arrears - so therefore, to deviate from this would mean they would breach their contract and I could sue them for damages, as it would cause further complications (i would imagine) - but this is only because the term is expressed within the contract, whereas your husband's contract only states he will be paid monthly in arrears.

 

However, aside from causing some minor inconveniences, direct debits should always be paid out on the following working day if the due date hits a public holiday or weekend - not before; this is a term within the direct debit guarantee, so DD wise you should be ok.

  • Haha 1

Lived through bankruptcy to tell the tale! Worked in various industries and studied law at university. All advice is given in good faith only :)

Link to post
Share on other sites

  • 3 years later...

Hi people 1st post but an important one for me anyways..

My employer states that we are paid every 4 weeks yet this does not happen & he blsames this on the BAC method.

Today when I asked him where my wages where his reply was "the money has left my account so its down to the banks to sort it out".

I am now being charged by the bank for not having enough funds to cover standing orders & again he says that it isnt his fault & will not be held liable for them,is this legal..Thanks in advance

Link to post
Share on other sites

Might be better to start a fresh thread, but here are some observations.

 

I think you are being fed a line - bank transfers now happen on the same day, only if you have an unusual account (or there is an elongated transfer path - say to a Building Society account, will this push it past two days. As for his claim that he's not responsible for delays - he is. Dear me yes.

 

YOu can call his bluff and say you cannot take the delays, so you'll take your wages in cash to save the banks makings fools of you (!). If he makes excuses, I think you know the reason, whether you rock the boat further is for you to decide.

 

I worked for a firm happily for three years and out the blue one month, the wages were late by a week, the same the following month, again it was 'BACS Software' issues. They were put into administration the following month. Basically, I was lied to.

 

If they told me there was a cash flow problem, I would have been warned and could have hedged my bets - they didn't and I couldn't.

 

Your contract of Employment will stipulate your terms of payment - so make sure you know what they are. By telling him you've closed your bank account because you are so unhappy at their service and the delays, you now but HIM on the spot, requesting cash (or a cheque) on the due date,

Link to post
Share on other sites

If your employment contract you will be paid on the "X" day of every month, or "every 4 weeks" or any other term, it is implied that your bank account will be furnished with your wages on that day - the employer is responsible to ensure that the money is transferred in time for that date.

 

Similarly to credit card payments - they say the payment is due by "x" day, but adivse you to make sure you leave a few days before hand for clearance or delays.

 

If your wages are not in your account, then your employer is in breach of contract, therefore if you incur any charges or penalties then these can be reclaimed - this hinges on the delay being due to your company paying the wages in - the retribution is the responsibility of whoever's action caused the delay.

 

Regardless of whether your account operates within the Faster Payment Scheme, the date is the same and BACS payments have not changed - they are still made at the same time due to not all bank accounts accepting faster payments. I have two current accounts - one sends and accepts faster payments (which are normally instant or very very soon) and the other takes 3 days to pay in and out from (regardless from where). But business or contractual payments are not particularly affected in this way, as large BACS runs will still be processed against the old BACs rules.

Lived through bankruptcy to tell the tale! Worked in various industries and studied law at university. All advice is given in good faith only :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...