Welcome Finance - This company needs to be banned.

[rob20042513]

please guys help needed with my thread,

 

URGENT HELP NEEDED!!!! Final responses from Welcome

 

i dont know what to do and where i stand legally

[1984Dodge]

Ok Dodge

 

As Said Before

 

You Need To Send Welcome An Sar To Get The True Picture On How They Are Conning You

 

Thanks for your time post. I Sent both SAR and CCA! 16 days later I get mail from them thanking me for eleven pounds postal orders (which were sent in seperate envelopes

) This means that they must have received the cca even though there is no mention of it in their letter which cam roughly 14 days from receipt of my request . And saying that my SAR request is being processed. So They have already overspent CCA timeframe but I cant do anything until 8 weeks have passed? Do I now just wait till 8 week mark / is there letter that I should send them to press them and raise the issue of the fact they have been too long to provide my CCA already regardles of the fact that they have aknowledged SAR and claim to be processing it.

 

Im a simple person with little understanding of law etc. So please, if any one who knows what I should do then let me know.

 

Sorry to bore all of you Pro's with my basic lack of knowledge, but if it wasnt for you guys we wouldnt be here, we'd be strugling and our familys going without because of those mickey mouse crooks.

[1984Dodge]

Sorry, just re read your post. So I gather from what you are saying that as its been +14 days for CCA and its still not come that I should make a complaint for this to Welcome . (If so is there a template)

 

Then I have 8 weeks for them to respond before I can escalate the matter FOS?

[postggj]

If No Cca From Welcome In 14 Days, You Can With Hold Payment With No Penalty Until They Comply

They Cant Enforce The Debt

 

Any Complaint To A Creditor, Be It For Charges Or Anything

The Creditor Has 8 Weeks To Give A Decision Befor You Can Escalate The Complaint To The Fos

[rob20042513]

please someone help

 

thanks

 

URGENT HELP NEEDED!!!! Final responses from Welcome

[EBOY]

I did notice that I was phoned more than two weeks early asking if I was making payment this month. Interesting times I think as obviously someone told them a couple of weeks ago that they weren't collecting sufficient money quick enough. Looks like they are accelerating their closing down sale.

[Karrie2129]

Hi I know this is a bit off topic but do you think its worth sending a SAR anyway? I never hear from welcome but you never know what they are doing! And also what are the rules regarding annual statements? I took out a loan in 2007 which I topped uo twice leading to new agreements but have had no statements at all....

[andie_303]

Now why do you think Welcome are searching my credit file 2 days before we were due in court?

 

Hmmmmmm didn't get what you were after Mr P did you? Think i'm that stupid to have it on there???

 

Check back again later though - you never know!

[postggj]

Evening All

 

Five Guests ?

[danukindebt]

Seems welcome have found some cash and are handing out top up loans through their site Welcome Finance & Welcome Car Finance Official Site , crazy interest rates 85% !!!

 

Maybe the cash is coming from all these CCA request!

[postggj]

Thats An Interesting Post

 

Welcome Are Not Lending At The Moment As There Is A Court Case Looming

 

All Profits And Collections Are Going Straight To The Bond Holders

 

The Banks Are Going To Court To Try And Get There Cut

 

Cattles Invoice Finance Has Now Gone

 

That Was The Only Part Of Cattles That Made Any Money

 

 

Cattles Has No Money To Loan, Its Pointless

 

And Even If They Did

Cattles Are Not Seeing A Penny Of It

 

Only The Bond Holders

[brassed-off-2]

Re: welcome.no reply to SAR or Acknowledgement

 

Could anyone pop over to Antons thread...s/he needs help with sending a letter to our dear friendly loan sharks, before going into hospital next week.

 

thanks peeps

[eeeezzzyy]

Seems welcome have found some cash and are handing out top up loans through their site Welcome Finance & Welcome Car Finance Official Site , crazy interest rates 85% !!!

 

Maybe the cash is coming from all these CCA request!

Blimey...where has that come from ?, Im starting to think it was Welcome that "knocked off" that jewellers in central London a cpl of weeks back thats how they can afford to start lending again lol :D

[k1mmie]

???????????????????

Edited October 23, 2009 by k1mmie
removal

[postggj]

The General Rule Is That Any Second Agreement Will Cancel Out The First

But

If The Figures Are Wrong, Ie, Not Doing A Ppi Rebate Onto The Second, It Calls The Whole Agreement Into Question

 

Most Solicitors Do Not Understand Shall We Say Consumer Law In This Regards

You May Want To Write A Letter Pointing Out Your Concerns But I Feel Only The Fos Has The Power To Deal With This Or A Quicker Option Might Be To Have A Chat With Your Local Trading Standards For Clarification

[sprockett]

My husband and I took out two loans for cars with welcome 5 years ago - these are due to expire next month. However through various house moves I we have lost our original paperwork i.e. CCA's. We have asked them for this paperwork several time but received nothing - apart from a statement that claimed we still owed them approx 15k ! I then sent a letter asking for all paperwork relating to our loans - this was 8 days ago and I've received nothing. I originally wanted the paperwork to look at if we could claim the PPI back, the statement that they sent through also shows lots of charges that we were never notified about. In fact, we've had nothing from them in writing since we took the loan out. Any idea what we should do next other than revert to the ombudsman ?

[1984Dodge]

If No Cca From Welcome In 14 Days, You Can With Hold Payment With No Penalty Until They Comply

They Cant Enforce The Debt

 

If no cca then no agreement= no money owed, so how can I have them remove the default that they have wrongfuly applied to my file.

 

And how can I make this all official i.e make them recognise that the debt is no more and have them remove me from the system.

 

Your help is valuable to me and it is greatly appreciated.

[postggj]

the debt will still exsist

 

it just means it cant be enforced

[1984Dodge]

So where does that leave me? I just tell them to take me to court etc...... but they can,t?

 

So they are in check mate re payment but my credit file will still be damaged by them?

 

Not fair. They are crooks and They are spoiling my life!

 

If the debt is unenforceable then what does this mean from my point of view? re my file and the car?

 

Thanks Again

[postggj]

this is how you do it dodge

for a start the penalty charges

if the default was made up of these charges, it invalidates the default

 

did you get a default notice

was it compliant

post it up

 

you can do a deal with them

 

them knowing they will get no more money out of you,

offer them 10 pence in the pound as full and final with default removed

 

there are loads of options that you can do

[postggj]

if the agreement is crap or no agreement

they cant enforce or repo the car

[qualitystreet]

Have posted this once but unsure if its in the correct place - so can someone look at both posts and help me....

Car loan and personal loan question. If I have made a recent (Feb 2009) payment to my Car Loan by a BS cheque and quoted the account it should be paid into and then Welcome have taken it as payment against the PL. (this has caused car acnt to have charges against it). Can I ask for it to be reversed and paid into the correct account?

 

I have paid more than 1/3rd off the car (22 1/2 payments from 48. :cool:Never a late payment until Feb this year - then cancel DD - my hours cut at work by a 1/4. Requested both statements - which took over a week to come - behind by 1 1/2 mnths on car (one month caused by above Welcome mistake) and 2 on loan (more if they reverse the mistake as requested). Lots of silly bits on statement - reversed loan payments and lol - two charges for a non payments by card.....they kept my card details to use next month - details taken over the phone for one payment -but I was lucky as it was the month for my new card issue and I didnt realise they had gone to take another payment.

 

Working out statements into debit and credits makes it looks like the odd ammounts that my "Friend" has asked me to make from March this year have ensured that neither accnt is paid enough and charges can be made on both. Maybe done to get him commision?

 

When I told my "friend" at my local Welcome payment was onto wrong account he said I must get copy of my original chq to see what is quoted on it...lol... He has told me that "they" - presume someone above him - can cause problems over the car - I asked "take the car away" and he said yes - this is because I am behind my PL. I just dont know what to do for the best. I wrote to him - after looking at questions on this site and said they would have to take me to court as I had paid just under 1/2 off car. The car is a little gem and no problems to date. Also my "Friend" wont call me at work as I asked him not to but did visit me at weekend - said he would give me a call this week but I missed his phone call as I was out. He has indicated that he will not be able to deal with my account - it will go to someone else...also one call from the manager of the branch..think they are playing good cop/bad cop to make me pay.

 

Also I have asked for a copy of the NU insurance - taken out to cover car breakdown - never had a copy of this - nothing yet sent - also last week was the first time had a car statement. Took out gap insurance but reading my original contract because I am behind with the payments (all insurance must be made by equal payments) this is not worth the paper its written on. Didnt take PPI out but was I mis-sold the NU insurance if it was not with Norwich Union? - as seen in previous threads.

 

I would not pay anything this month but they insist that I make a payment for both accounts in full next weekend - get a Bankers Chq and go to the office to pay before 12 O'Clock on Saturday. I can pay car next month (just about) but am inclined not to - but can pay only a few pounds off the personal loan - its for 4K . Only taken out a year ago....3 more years to go. Have looked at my credit score and nothing is noted on there. Which loan is it best to pay some off - I am not worried about my credit score as will never borrow again - dont have mortage - as all paid off. I need the car for work and I am not very mobile and live out of town so need car.

 

Sorry if I have rambled on a bit - also I quoted in the letter sent to branch that I am in dispute with them over the car because have not had statements and have not had N U insurance details. Please help - cant sleep with worry over this

[1984Dodge]

WF 'THE COMPANY THAT TRYS TO GIVE YOU NEVER ENDING DEBT AGREEMENTS AT THE TIME WHEN YOU ARE AT YOUR MOST VULNERABLE'

 

OH MY, those carcraft salesmen really must have needed that commission !

[EBOY]

Absolutely fascinating.

 

Only model customers will get a top up ie no missed payments, credit checks, working 16 hours and earning over £500 a month.

 

What is even more interesting is the common questions. The major surprise omissions are where is my sar and cca requests? why is my balance so high? What has happened to my complaint?

 

Do note the 24hr payment line. I guess they are working round the clock to collect money.

I understand that there have been some changes to Welcome Finance, how does this affect my loan?

 

Welcome Finance is no longer lending to new customers. However, if you are already a Welcome Finance customer and have a loan with us then these changes will not affect you.

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Can I borrow any more money?

 

As an existing Welcome Finance customer, you may be able to apply for a further loan. Please be aware that this may not be available to all our customers.

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Can I make repayments on my personal/secured loan at my local Welcome Finance branch?

 

Yes. Welcome Finance loan customers are able to make repayments on their loan by visiting their local Welcome Finance branch. Alternatively, it may be even more convenient for you to pay over the phone by calling our 24 hour payment line.

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I’m moving home, what do I need to do?

 

You should let us know as soon as you know you are moving house. You can do this by calling customer services.

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My bank details have changed, what do I need to do?

 

If your bank details have changed you should contact us as soon as possible.

Can I extend the loan term?

 

In most cases this is possible. Call us to discuss this further.

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What if I lose my job or can't work for some reason?

 

If you have taken out Payment Protection for your loan, subject to approval, it will be paid for up to 12 months. Call us to discuss this further.

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What should I do if I'm having difficulty making repayments?

 

Call us to see how we can help. The more we know the more we do to help you. Just keep us informed.

[eeeezzzyy]

What should I do if I'm having difficulty making repayments ?

(On our rip off personal loan/Finance agreement)

 

Call us now and one of our brain dead staff can offer you amazing solutions such as

1-A loan re-write

2-Advice such as "Have you got a family member that can make the payment for you" ?

3-Free impartial abuse direct to you from a threat monkey such as "Pay up or else" or the old favorite "We will come round your house or place of work"

 

The only change to Welscum is they are getting more and more desperate with every passing day !!!