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brassed-off-2 last won the day on April 15 2009

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  1. has anyone received a telephone call off these muppets today???????????? Mid - morning today o/h answered a call from acenden, asking if everythhing was ok! And to inform us that interet rate has slightly risen, and a letter would be on its way to clarify this... and all we need to do is pay, on the 15th (as we normally do) to ensure that it is cleared by the 19th (made this arrangement with them in Jan, without any fuss on their part, job change on my part,) i cant help but get the impression that everytime we have to speak with them, that they seem to fall over themselves to go out of t
  2. have you tried the fscs website?? daft question i know but you may be able to get one from there. bo2
  3. ive decided to hang fire signing and sending anything....it all stinks imho....like mark we too have fos involved..so waiting to see what appears in the near future... plus we havent paid anything to them for the last 2 years..so any refund due will just be snatched back, theyve already defaulted us on cra...so whats another few years?? especially when they have the audacity to regurgitate and reinvent a so called agreement ....as far as we are concerned they can wait to get their £24.5k ...not!!!! let us know what you unearth from your phonecalls mark..
  4. Is there any update for this thread? ...sorry if iv'e missed it elsewhere..not been around for a while:-)
  5. I dont need the flu to drink the irish coffees, i just drink them anyway, i do use the excuse it keeps the drafts at bay though!! lol:lol: Cheers...hic!!!
  6. Thanks for the help Crapstone,i m just in the middle of getting this lot of to the Fos at the moment. Hope you have fully recovered from your flu?? bo2
  7. I totaly agree sue. Today for example..rang them to clarify account balance after clearing the arrears on 31/12/10, again to stop their repossession order, in a matter of a minute we were told that the account had a credit balance of over £1k, and then we were told we still had an arrears balance of £65.00. What is more this has accrued off their £115.00 litigation fee, that they have decided to add after several conversations stating that it had not been added for some reason, but they have decided to use the £50.00 surplus that was a payment that was for the arrears arrangement as per t
  8. Thanks Sawyer..Yes i am well aware these fees are still to be added, which will be interesting in themselves!!!...money for nothing springs to mind, they seemed to have forgotten to take this into consideration wheni kept asking thme to clarify their settlement figure on several occassions, Transparency, could be a good word to use in future, and i will be requesting a copy of the invoice, as i have on the previous 4 occassions, as all of a sudden glenisters, who send us their letters seem to have changed their name suddenly to TLF ???. Yes this year could be good for us all, especially
  9. Hi all Just looking for some info...can anyone advise how we get a suspended repo order, finished,set aside, notice of discontinuance, which court form is it?? As of today i have paid the outstanding arrears balance, and have a cancelled eviction which was due to take place , mid january with this bunch of legalised loan sharks. When i say we have no arrears, i will see what next week holds, after much to'ing and fro'ing on the phone the figure they gave in a letter at the begining of december was higher than the one given on the phone several times which was quoted as the figure upto
  10. Hi guys Huge thanks for all the support so far...Received the long awaited reply letter, to my formal complaints, re their charges, and various other complaints..still digesting it, i note that they haven't marked it as a final response though!! I also note a couple of other things that could be useful, Like o/h dsar was never sent, because the signature didn't match the one that they hold on file, i used a n anti copy and paste security technique when we sent an authorisation letter.....the funny thing is, that the other day our solicitors clerk actually made a comment on it,as we signed
  11. Hi Crapstone. Things have happened at great speed recently, lots of other issues, o/h unemployed, and my hours reduced drastically, took over 8 weeks and a hard battle with benefits help, kept capstone fully informed all the way, they are refusing to refund charges etc that make up the alledged £6.5k arrears, although their response to this was apparently sent on 2nd Dec, and again on the 10th...still waiting!! All other litigation letters have taken 2 days.. Filed complaint with fos in october, Fos said my docs that i returned on 6 dec,are not logged on system as of last monday but they do
  12. had warrent reinforced and been given eviction date for 25 days from now....and apparently even though they have sent the mortgage interest support forms back to dwp, it means nothing to our current situation!!!
  13. this may be of use for some of us with ppi issues for contracts pre 2005.. http://www.fscs.org.uk/news/2010/november/update-on-cattles-plc-and-welco-nfx7mimd/index.html
  14. looks ok to me zither, may i borrow certain parts of that to include in my letter to the boss lady ??
  15. Had another interesting conversation with a muppet in the litigation department this morning!! Lets just say things are at a critical stage with the Brassed's and the crappers at the moment...without going too much into the in's and outs's. Charges refund still under review with the FOS, muppet confirmed though that if shortfall is not met by the end of Nov they will reinstate repossession, but in the mean time if shortfall is met by end nov they will look at other options, one being arrears consolidation, although this wont be done due to current affordability. In the meantime account is havi
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