Welcome Finance - This company needs to be banned.

[082stewie]

Sorry for the intrusive question - nosiness has always been my weak point !

 

 

Check your pm's

[mojo8]

any suggestions please as what to do next,also according to welcome a secured loan can be in one name even if the property is mortgaged in both names,but both people have to sign to allow the charge to be placed on the property.

 

 

biddy, do you have a copy of the legal charge document from welcome

[Forsure]

Check your pm's

 

Id love that !!

 

Once again, apologies for the nosiness....

 

What do you think I should now do with Welcome ? ( I know what I would like to do but I cant say it on here or Im sure I will get Cagbooted ! )

 

Do I write another letter ? Call them ? Be a pain in their a**e ?

[biddy65]

biddy, do you have a copy of the legal charge document from welcome

no i don't havent even got an agreement,must of got lost in the post!!

[Darwin]

I have a question.

 

On the back of the credit agreement clause 14.9 says they can amend \ increase the charges for missing payments ect , as those charges are itemised in the contract that we have signed , is it legal for them to make that change ?

[mojo8]

no i don't havent even got an agreement,must of got lost in the post!!

well if you have both not signed a loan agreement then there is little chance that you have signed the legal charge document and according o the legal charge document it has to be signed by both owners and witnessed before to be correctley executed and used as a legal charge. I would request from welcome all the documentation and if it does not arrive in the given time then i would go down the disclosre route that andie has taken with them. I dont think they have a legitimate contract for you and they know it.

[ROMULUS04]

Busy Day At Work For A Change!!!! Any News?

[postggj]

no news as such

 

still waiting for the financial disclosure from cattles

[SHELLA]

Are they ever gonna collapse

[ROMULUS04]

no news as such

 

still waiting for the financial disclosure from cattles

 

 

Cheers Postggj back to work then:mad:

[Dipply75]

Just seen this post apparently about an e-mail sent to employees in welcome:

 

An e-mail was sent around the company about further cost cutting ie stop using the 118 numbers and the company will save a small fortune. This was sent by Gary Edwards who has just been brought in by David Postings to help save the company.

 

The interesting thing though is certain other information was included in the previous e-mails he'd sent which for some reason were included in this e-mail.

 

Such as the company has been riding a shock wave over recent weeks and that what is to come is another shock wave.

 

He then goes on about a communication he is working on and the areas to be covered are....

 

Madrid (could some cattles employees confirm what this is)

cash collections

cost management

bonus deferment

 

Next few months - mobilise the project re TOM (again could an employee confirm what this is), continue discussions with banks, future focus dealing with local issues.

 

Something big is brewing but I cannot see any further news being released until the results come out.

 

Spot the words "Bonus deferment"?

[andie_303]

and we all know what bonus is a fancy word for. and where have I heard the name dave postings before?? oh yeah now I remember

[Millymo]

I was just wondering if anyone knew the answer to this - If I put my account into dispute regarding the enforceability of the agreement then can they ask you for payment.

It is just we decided to do this last week and have had a call from complaints team to say it is welcome policy that payments should continue as and when they fall due while they investigate? is this true it is just I don't want to do anything to jepordise our house. I was under the impression that because the account is in dispute they can't ask for payment until investigation is complete:confused:

[postggj]

what grounds fo the complaint

 

is it no cca

[Millymo]

no it is to do with the acceptance fee and calculations on agreement

[postggj]

have they responded to your complaint in full and given a final response

[Millymo]

no they have just received it today (I had to fax it as they said they didn't receive the letter which they signed for)

[biddy65]

well if you have both not signed a loan agreement then there is little chance that you have signed the legal charge document and according o the legal charge document it has to be signed by both owners and witnessed before to be correctley executed and used as a legal charge. I would request from welcome all the documentation and if it does not arrive in the given time then i would go down the disclosre route that andie has taken with them. I dont think they have a legitimate contract for you and they know it.

thanks mojo,asked for a c.c.a they sent the one for an old account,have sked for a s.a.r,don't suppose i'll get the correct one of those either,how do i go about a disclosure and what is one?

[me_only]

hi, i am new here to, i have bhought a car from welcome finance about 2 and half years ago the car was 3,808.65, paid 185 pounds per month at the time, i had a secure job, but now i was on maternity leave from a diferent job the money wasnt much so i asked welcome finance to cut the amount i would pay per month but for that they said i would have to go there and do another contract wich we did,at the time we have sort out the new contract i had allready paid 2,539.1, the new contract was made oficial on the 7th of october 2008, now i am 2 months late on payments, i have been on adittional maternity leave for the last 3 months, i called welcome finance about 4 months ago to let them know that the last 3 months of aditional maternity leave are not paid, and they told me that is not they problem that i am on aditional maternity leave i tried to warned them that the month after i would not have money to pay them,they dindt care,now they are sayng that they will collect the car if i dont pay them, the payment of the new contract is 108 pounds per month, at this moment i dont have the money to pay them but they wont accept anything or wont hear me, as the full amount of the car is allready paid,all i am payng now is interest wich is 5000 pounds they told me it would take 6 years to pay for this , my car is a ford ka from 2001, by the time i finish to pay all this interest the car wont be worth anything, with the new contract they removed the insurance, wich i had paid a lot before the new contract, wich means i lost lots money because i paid insurance before for 2 years, they keept the money for the insurance and now i dont have one when i paid previously for the insurance, my question is should i let them take the car? or should i wait to go to court and then they will have to explain why it was such high interest? any advice? as far as am concerned the car is paid, if anyone is going through a similar situation or has been what did you do to sort this out? thank you for any advice that may be given to me

What are your rights at work Follow this link to read the review of the Guide to your Rights at work, published by Lawpack

[andie_303]

I was just wondering if anyone knew the answer to this - If I put my account into dispute regarding the enforceability of the agreement then can they ask you for payment.

It is just we decided to do this last week and have had a call from complaints team to say it is welcome policy that payments should continue as and when they fall due while they investigate? is this true it is just I don't want to do anything to jepordise our house. I was under the impression that because the account is in dispute they can't ask for payment until investigation is complete:confused:

 

 

LMAO - the operative words there are "it is Welcomes policy that payments should continue"

 

If an account is in dispute...

 

they cannot ask for payment nor are you obliged to offer one

they cannot add further interest or charges nor pass the account to a 3rd party.

Lastly they cannot register this information with a credit reference agency nor can they issue a default.

[mojo8]

thanks mojo,asked for a c.c.a they sent the one for an old account,have sked for a s.a.r,don't suppose i'll get the correct one of those either,how do i go about a disclosure and what is one?

 

 

andie might be the best person to answer that as she seems very clued up on that area.

[andie_303]

hi, i am new here to, i have bhought a car from welcome finance about 2 and half years ago the car was 3,808.65, paid 185 pounds per month at the time, i had a secure job, but now i was on maternity leave from a diferent job the money wasnt much so i asked welcome finance to cut the amount i would pay per month but for that they said i would have to go there and do another contract wich we did,at the time we have sort out the new contract i had allready paid 2,539.1, the new contract was made oficial on the 7th of october 2008, now i am 2 months late on payments, i have been on adittional maternity leave for the last 3 months, i called welcome finance about 4 months ago to let them know that the last 3 months of aditional maternity leave are not paid, and they told me that is not they problem that i am on aditional maternity leave i tried to warned them that the month after i would not have money to pay them,they dindt care,now they are sayng that they will collect the car if i dont pay them, the payment of the new contract is 108 pounds per month, at this moment i dont have the money to pay them but they wont accept anything or wont hear me, as the full amount of the car is allready paid,all i am payng now is interest wich is 5000 pounds they told me it would take 6 years to pay for this , my car is a ford ka from 2001, by the time i finish to pay all this interest the car wont be worth anything, with the new contract they removed the insurance, wich i had paid a lot before the new contract, wich means i lost lots money because i paid insurance before for 2 years, they keept the money for the insurance and now i dont have one when i paid previously for the insurance, my question is should i let them take the car? or should i wait to go to court and then they will have to explain why it was such high interest? any advice? as far as am concerned the car is paid, if anyone is going through a similar situation or has been what did you do to sort this out? thank you for any advice that may be given to me

What are your rights at work Follow this link to read the review of the Guide to your Rights at work, published by Lawpack

 

Ok as you have paid more than 1/3 of the agreement they cannot 'just come and take the car' they would have to get a court order for that so please do not worry.

 

Were you given any rebate of this PPI - if so how much were you given? and did they just take this off the back end of the loan?

 

Have you sent either a CCA or SAR to get all your information off them as I bet you'll find a hefty whack of charges on their as well

[mojo8]

thanks mojo,asked for a c.c.a they sent the one for an old account,have sked for a s.a.r,don't suppose i'll get the correct one of those either,how do i go about a disclosure and what is one?

 

 

sorry biddy, i may have missed something there, was your old loan secured and was the correct procedure carried out for that one, the reason i ask is that the security on your house may be from that loan and just not removed.

[andie_303]

thanks mojo,asked for a c.c.a they sent the one for an old account,have sked for a s.a.r,don't suppose i'll get the correct one of those either,how do i go about a disclosure and what is one?

 

Disclosures are risky as if you lose you can be liable for MASSIVE costs - when does your SAR run out?

 

I would write back to them enclosing a copy of the CCA they sent and tell them you require the CURRENT CCA as this one is now invalidated.

 

I would also tell them if they are out of their 12+2 then the account is now in dispute - you can legally do this if they have not provided you with your CCA - the old one does not count!

[Millymo]

LMAO - the operative words there are "it is Welcomes policy that payments should continue"

 

If an account is in dispute...

 

they cannot ask for payment nor are you obliged to offer one

they cannot add further interest or charges nor pass the account to a 3rd party.

Lastly they cannot register this information with a credit reference agency nor can they issue a default.

 

Thank you Andie I thought this was the case but really just wanted to make sure - I suppose this is just another tactic to try and make me doubt myself and my rights.

 

I will just wait for the final response - many thanks again