Sainsbury's local

[Foo]

hope this is the right section.

 

couldnt find a 'shop section' with sainbury's in so thread goes here.

 

sainbry local took over our local shop around 12months ago, since then they have hiked prices up to shocking amounts on some items.

 

a list i mailed their CS dept shown that things like cigs at £2.76 5mins away is £3.10 at sainsbury local. also milk, 15p more on 2pnt, bread 20p more than average price. after how much things were i stopped going their but id email the CS and ask if the price match applies to all there stores after explaining to them my queries. they sent an email back saying::

 

Dear Foo

Thank you for contacting us. I note from your email that you would like to know why our Local stores are more expensive than our larger stores.

We have a national pricing policy for our large stores so customers across the country can enjoy consistent prices. Our smaller stores are normally open for longer hours and we often have to pay our landlords higher rent for their more convenient locations. For this reason we have to charge slightly higher prices in order to make them financially viable.

We monitor all our prices regularly and keep a close eye to ensure they remain fair. We believe our convenience stores are competitive with other small, local convenience stores. These smaller stores are operated for customers who like the convenience they offer and are happy to pay a small premium in return.

I understand your concerns about the price of some of our products. It is difficult to make a like for like comparison between our prices and those charged by other shops because so many different factors are involved. However, we do recognise that price is very important to our customers and will continue to invest in lower prices.

At the present time we have no plans to introduce a single set of prices. We have found that our customers do like the service offered by our convenience stores and that they are willing to pay a small premium in return. We have never tried to hide this from customers, who consider one of the key benefits of these stores is that they enable them to save time, rather than money. We do compare our stores’ prices with those of our competitors who have similar sized stores and we are committed to offering high quality products at great prices.

Thank you once again for taking the time to contact us. I do hope this information is useful to you.

Kind regards

Teresa Martin

Customer Manager

 

after emailing again and again they now refusing to answer me on the matter of price matching!!! how ignorant of them!!

 

its not important i know but if i find out they have to price match then im just going to have the day down there and hassle them for a couple of hours with a couple of trolleys worth of price matching.

 

 

thanks for your time, should they price match ill post the video on youtube to keep you all entertained for a short while :lol:

[kennythecelt]

Good Luck!!

[Ecossewarrior]

Big companies like that are going to charge more money in order to pay their overheads etc.. However I do see your point about the charges.

[Foo]

Big companies like that are going to charge more money in order to pay their overheads etc.. However I do see your point about the charges.

 

the only overheads they got in my eyes is the cost over pricing the buisness to obtain it from the original local people there fore giving them more money than they would of got for the buisness and in turn the customer pays for it. to be honest id rather pay a little extra for a local outlet rather than sainsburys who turn over millions a year! the result is the big chain monopoly!!

 

 

how long before we change our great british name for one of 'Tescoland' or some such.

 

 

maybe i should just grow old gracefully and quit the whinging.

[blacksheep1979]

If its cheaper 5 mins away why don't you get the exercise, save some money and help support what I guess is an independant shop?

[Foo]

If its cheaper 5 mins away why don't you get the exercise, save some money and help support what I guess is an independant shop?

 

that is exactly what i am doing, but i wonder how long this shop will last before it gets taken over or put out buisness.

[blacksheep1979]

well if its cheaper then more people will use it so it will flourish...

[shywazz]

Having read the thread, it seems you are dis-heartened in the fact the Local Sainsburys store charges more for selected items than you can randomly purchase for slightly cheaper prices should you desire to walk or drive to another store of your choice.

Using the word lightly Local means local to the community hence local store, these stores which might i add are the same if owned by say Tesco are all postioned to assist the local people, the cost of running such stores are greatly higher than those that are classed as supermarkets, The corner shop that you mention is cheaper, than the Local Sainsburys, remember that the corner shop only has one or two members of staff, are only open at set hours to suit the owner, most products there sell are not fresh and offer less selection of items to buy, some seldomly have what you want anyway. Wheres the local Sainsburys have higher costs to maintain, such as staff wages, rents, operate at hours that most corner shops don't and of course stock a vast range of products which are fresh on a daily basis to assist the customers that visit them. Yes some products might be cheaper at one shop than the other, but ask yourself would you drive or walk 2 miles to save 5p. The costs of doing such would out weigh the saving you might have made. Supermarkets don't get the products for free, there have buyers to pay and delivery charges etc to maintain, buying in vast bulk offers the chance to pass savings onto customers, if the supermarket bought a 10 items for lets say £1.50 would you expect to pay £1.50 the answer would be No, as other charges have to be calulated before the item is released for sale, so that item could be on the shelf within hours at a selling rate of say £1.99

Pricing is always going to be a talking point, no two stores are going to price the same, its all about competion, just like no two corner shops are going to price the same, one will always try to under sell to gain more custom. Theres more to just opening up each day and say oh i'll charge this price for this item, why don't you write to Sainsburys head office in London, i have the address should you want it, and ask if you can arrange a day inside there stores to see how things happen, and what goes on behind the scenes before opening up. I am sure you will be over-whelmed at what goes on, pricing is just a small porpotion of daily activities in local stores and supermarkets, even just the corner shop. No one is in business to lose money, but no one is going to intentionally over price and lose custom either. all is fair in love and war so there say.

ON another note, lets mention Petrol, Sainsburys sell petrol at much cheaper prices to the local petrol station at the end of the road, do you complain and not support the local one, what swings around eh.

Customers have Freedom of choice, hence shop where there like and pay the price there think is okay to them, if there don't like the price, there can shop around to get cheaper.

[gyzmo]

I do find it a little bit weird how the same company charges different prices for the same goods. Only today, I was in a Tesco store in a town in Manchester. Coca Cola there was on offer at £2.50 for two. The same cola in the city centre, from Tesco, is 30p cheaper on the same deal.

 

I suppose it will come down to market forces, and these can be said to be local as well as national.

 

There is a thread in which a moderator talked about companies relying on consumers being gullable. This is a prime example. Stores say they are the best price, but rarely are not. Last week, Tesco confirmed my contents insurance quote (£660), and said I should ensure I take up their "market beating offer". I won't bother telling them that their "market beating offer" is over £400 more expensive than the quote I went with (for the same level of cover) becasue I know it will not get me anywhere.

 

These promises unfortunately are so vague that it is difficult to pin these companies down and force them to be more realistic in their adverts.

 

If a corporation says it - treat it with a hefty dose of salt.