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    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claiming beyond 6 yrs - important new information!!!


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Just came across this forum. I'm in the process of claiming back bank charges. I've already had an offer of £3.5k from HSBC, but they've struck out a couple of the entries as they claim they're over 6 years old. They weren't when I started the claim though!

 

I've written back to decline the offer as it's now in the court system anyway, but have a question:

 

How do I get these entries kept within my original claim?

 

Any help or advice welcome....

 

TIA

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Your claim is YOUR claim. If you're willing to take HSBC's offer, then fine, but if you want to get your full claimed amount back, just continue with your claim as it is... it's not up to the bank to decide what's valid and what's not!!!!

 

;)

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Just came across this forum. I'm in the process of claiming back bank charges. I've already had an offer of £3.5k from HSBC, but they've struck out a couple of the entries as they claim they're over 6 years old. They weren't when I started the claim though!

 

I've written back to decline the offer as it's now in the court system anyway, but have a question:

 

How do I get these entries kept within my original claim?

 

Any help or advice welcome....

 

TIA

 

You will need to use S32 part 2 (B) & © of the limitations act, to prove your claim.

Basically the bank levied unlawfull charges and either concealed them on purpose or applied them not knowing they were unlawfull ( we all have our own opinions on that one LOL) it was not until the oft report in april 2006 that the charges were highlighted as unlawfull, so it was only then that you and i could act and claim them back as they were unlawfull. Because of the concealment, you could not act on it earlier, therefore the 6 year limitations act does not apply.

 

thats my basic understanding.

Read up on it more, it is acheivable, let the bank get on with its arguments, throw in about the above ,

as oneofakind says , 'just continue with your claim as it is... it's not up to the bank to decide what's valid and what's not!!!!'

They are not going to step foot in a court to argue the point, but you need to know and understand enough on the off chance you end up in front of a judge for a hearing etc.

 

My own claim, i expected them to knock 2 charges off as jan/feb 01 but they paid them, prob not worth the time to not pay them. was only £57 worth of the claim.

 

If ive been of help, please click on freakyleakys scales, hes welsh, so he thinks we should feel sorry for him and he needs the numbers LOL

 

Celicaman :-D

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GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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catlover, Maybe I should have said, my claim included six which were outside the 6-year 'limit'. As Celicaman so rightly says, they don't want to stand up in court for such a small amount, and take the risk of losing!

 

Pay no attention to their nitpicking, and carry on with your claim as it is!

 

Hey CM, just realised you're in my area!

 

:D

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Hey oneofakind

am i in your area aswell? Ive been following Celicaman around forever!

 

my own claim with the cooperative, most of my charges are pre 2000 and even the charges thay have offered a refund on date back to jan 2000 which is still longer than 6 years, still the fight goes on..GC

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could some one please tell me what LOL means
Groovycaz - it stands for 'Laughing Out Loud' :D It dates back to the days before graphical computer systems when people had to express emotions with acronyms (ROFL=Rolling On Floor Laughing) or by using text - i.e. the original smilies - : - )

 

Hope that helped!

 

Mac :cool:

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
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Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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Catlover (is that a hobby or a perversion?:D )

 

Go to the first page of this thread - you should be able to find everything you need!

 

And... nobody oop North here mentioned southern softies, but if the cap fits.... ;)

 

Seriously... hope you find what you need. If not, post again.

:D

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Hi there,

 

I have a court date for my claim against Barclays (what was Woolwich) in August. This is for the 6 years.

 

I would have liked to have requested statements further back than this but as this was my first claim didnt have the courage to do so, & I guess needed to see how I got on with this one.

 

CAG has given me so much confidence its wonderful!

 

I am now wondering whether I should attempt to claim further back than the 6 years now, as I had a very harsh couple of years from 1999-2001, & would so like to claim the horrific amount of charges they took from me at this time.

 

Where do I stand?

 

Many, many thanks.

Electric

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Hi there,

 

I have a court date for my claim against Barclays (what was Woolwich) in August. This is for the 6 years.

 

I would have liked to have requested statements further back than this but as this was my first claim didnt have the courage to do so, & I guess needed to see how I got on with this one.

 

CAG has given me so much confidence its wonderful!

 

I am now wondering whether I should attempt to claim further back than the 6 years now, as I had a very harsh couple of years from 1999-2001, & would so like to claim the horrific amount of charges they took from me at this time.

 

Where do I stand?

 

Many, many thanks.

Electric

 

if you can get the statements , go for it

 

CM

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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Could anyone please tell me what this paragraph is from?

 

 

c) The Defendant has concealed, and continues to conceal that the charges debited are unlawful. If this is not the case, and the Defendant truly believes that these charges are lawful, then the Claimant contends that the Defendant is mistaken. As the Claimant only became aware during February 2006 that the charges debited were unlawful, then section 32(1 Xb), or section 32(1 )©, of the Limitation Act 1980 should apply, and the charges debited are therefore within the primary limitation period.

Thanks

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The time has arrived and I am almost ready to re-sumit the claim to the FOS after eight weeks since I submitted it to him on the 12th May. The last letters I wrote were to the Halifax, and to the ICO telling them that the Halifax were contraveing the Data Protection Act, then when Halifax got ICO's letter, they telephoned me, I told them what I was expecting and would accept nothing less than that. I will be re-submitting the complaint form to the FOS on 12th July 2007, if the banking history has not been made available to me and corrected, no further contact will be made by me, all must be done through the FOS unless otherwise stated and unless I receive further instructions.

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Could anyone please tell me what this paragraph is from?

 

 

c) The Defendant has concealed, and continues to conceal that the charges debited are unlawful. If this is not the case, and the Defendant truly believes that these charges are lawful, then the Claimant contends that the Defendant is mistaken. As the Claimant only became aware during February 2006 that the charges debited were unlawful, then section 32(1 Xb), or section 32(1 )©, of the Limitation Act 1980 should apply, and the charges debited are therefore within the primary limitation period.

Thanks

 

I don't know where its from but it is misconceived in that the mistake must be that of the claimant's and not the defendant's and therefore it is unsafe to rely on it.

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Zootscoot, As i understood it, in the alternative to s32 pt1 (b) actual concealment, then © it could be a mistaken concealment on behalf of the banks unknowingly levying charges to our accounts for charges they believed to be lawfull,

and

it could be that we mistakingly allowed the banks to take unlawfull charges from our accounts as we belived them to be lawfull.

and that because either or both parties where mistaken, then the limitations bar did not come into force as neither party would be able to reasonably uncover this until the oFT report 2006

:-?

 

Zoot scoot, Please clarify as to what we should be using.

 

Celicaman :)

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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a). In so far as any charges relating to the period before xx/xx/xxxx, the Claimant wishes to invoke s.32 (1) (b) of the Limitation Act 1980 in that the Defendant deliberately concealed the true cost of administering the contractual breaches committed by the Claimant and thus essential facts relevant to the Claimant's right of action have been concealed and continue to be concealed by the Defendant.

 

b). Alternatively, the Claimant seeks to rely upon s.32(1)© of the Limitation Act. The Claimant paid the charges in the belief that they reflected the true cost of administering the contractual breaches. The Claimant has now discovered, following revelations relating to a similar organisation, that the true costs are much lower and that the belief held by Claimant was in fact mistaken.

 

It is thus submitted that in accordance with s.32(1)(b), s32(1)© and s.32(2) that the time period for the purposes of the Limitation Act does not begin to run until the Claimant’s reasonable discovery. This was the 21st March 2007 when the revelations were made public.

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Thanks so much for clearing that up.

 

is it also worth putting in the law case

Kleinwort Benson Ltd v Lincoln City Council as a reference

 

 

Celicaman

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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Hi Zootscoot,

 

Thanks for that info. I have just sent in my allocation questionairre. My claim is mixed some beyond 6 years, some not. Where do I put the info you quote in the court bundle

I have not mentioned this previously as it came to light after I had filed my claim.

 

Cheers,

 

HBukowski

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Zootscoot

 

This argument cites 21st March 2007 (i.e. the 'Whistleblower' programme), as the date of discovery. Has it been your experience that the argument is diminished in any way (or at any rate more easily challenged) if the litigant's account is not with one of the banks featured in the programme?

 

Thanks

Mac

  • 04/04/07 - £104 exit fee refund - Portman BS
  • Halifax Current a/c 20yr (closed) - in progress - all 20 years statements recovered!
  • Halifax Platinum Card 15 yr - Court Action Commenced - all 15 years statements recovered!
  • A&L Current a/c - You're next..

Write to your MP and

COMPLAIN about the ANTI-CONSUMER way in which the OFT Test Case is being handled!

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Thanks so much for clearing that up.

 

is it also worth putting in the law case

Kleinwort Benson Ltd v Lincoln City Council as a reference

 

 

Celicaman

 

Yes there is some further case law in the case law library forum near the templates.

Hi Zootscoot,

 

Thanks for that info. I have just sent in my allocation questionairre. My claim is mixed some beyond 6 years, some not. Where do I put the info you quote in the court bundle

I have not mentioned this previously as it came to light after I had filed my claim.

 

Cheers,

 

HBukowski

 

Include the case law in the bundle and add the bits above to the witness statement.

 

This argument cites 21st March 2007 (i.e. the 'Whistleblower' programme), as the date of discovery. Has it been your experience that the argument is diminished in any way (or at any rate more easily challenged) if the litigant's account is not with one of the banks featured in the programme?

 

Thanks

Mac

 

Whilst the Whistleblower featured Yorkshire, Clydesdale and Northern banks the costing system for other banks is unlikely to vary greatly when you consider the wide mark up value added to the actual costs.

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