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phatram

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  1. Will have to wait until Mrs gets home from work BF, thanks
  2. No BF. She forgot, been very busy at work. I'll be sorting it from now
  3. Mrs says she sent it early last week.
  4. Sent it last week as per instructions here Yes dx. Mrs has had an account for decades. This has happened once before, maybe something to do with their 28 day payment rule? We did pay 2 days late in I think Nov last year and it seems to have thrown things out.
  5. From Littlewoods, I need to obtain some information in relation to your Data Subject Access request. I work Mon-Fri and can be contacted on **** *******. If you are unable to contact me during these times, please provide a telephone number and indicate a time when it would be best to contact you and I will arrange for a call to be made to you. We have also sent correspondence to your account registered email address. If you have already responded to the following request, then please discard this letter. Yours sincerely Data Protection Unit
  6. Address not found Your message wasn't delivered to [email protected] because the address couldn't be found, or is unable to receive mail.
  7. Hi, Just received the following answer to a letter I sent to Littlewoods re Minimum Payment Charges, Dear ***** ********** I am in receipt of your request for administration charges on your account to be cancelled . These charges were applied as the minimum payment, shown on your statements, has not been made every 28 days as required. I am therefore unable to cancel the charge. It is in your best interests to ensure that the correct payment is made on a regular basis to avoid further charges being made. Kind Regards ***** ********* Arrears Collections Manager My answer is as follows, Dear ****** ******** Thank you for your prompt reply but I question whether you actually read my letter? I have NOT missed any payments, I HAVE made a payment each month, admittedly one was late in Nov 2020 even though I had paid twice in Oct 2020. I am NOT behind with payments, my payments are NOT late and if you continue to add unlawful charges to my account and refuse to refund me ALL of these erroneous charges you will leave me with no alternative but to take legal action against you. Regards ****** ********* Problem is it won't send. Anyone got email address for the arrears collections manager at? Thanks in advance Littlewoods Sandringham House Sandringham Avenue Chelmsford CM92 1LE 0800 092 3444 Monday - Friday 8am - 8pm, Saturday 8am - 6pm and Sunday 9am - 4pm
  8. Been in touch with a solicitor about this and a few days later forms arrived in the post to sign to make a claim on a no win no fee basis (which I didn't ask for). Makes interesting reading especially the PAYING US section which explains if you win you pay 40% plus VAT at 20% and you also pay us "disbursements". These range from £35 a phone call to £354 plus VATper hour for a partner,£260 for a solicitor or £216 for a Trainee. If you lose you still have to pay these disbursements so it's not really NO WIN NO FEE is it? They kept ringing and leaving messages and one afternoon last week I answered the phone and had a chat with a young man from the firm and I challenged him about these payments,he waffled a lot and he quickly said goodbye and I've not heard anymore from them. So be careful folks, read everything very carefully.
  9. Been nothing from Link for months until today when I receive a"Statement of Account" I love the last line, "If you have not already done so, we would encourage you to contact us to discuss the state of your account"
  10. Off the top of my head at least 8 years ago. I'm unable to check at the moment I'm out.
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