UKPC/dcbl ANPR PCN claimform - didnt input reg - ignored everything - auto park estate, Eastgate street, Bury st Edmunds Suffolk IP33 1YQ ***Claim discontinued***

[Sym01]

My daughter has received a claim form from UK Parking limited for not inputting her car reg when visiting her local snooker hall. 

She was unaware that the car park had been taken over by a private company and signage was very poor, no lighting and she was not told on entering that she needed to give her details.

I believe she was only there an hour and the charges have shot up to £261.

Her only defence is that she had only just passed her driving test and had been previously with friends without issues.

Can anyone offer advice please on how to fill out the claim form please

[honeybee13]

Hello, welcome to CAG.

If you could let us have the information from this sticky please, we can start advising you.

The important thing is for your daughter to acknowledge service on the MCOL website. We can sort out the rest a bit later.

Best, HB

 

[Bazooka Boo]

£261 !!!!!!!

Where have they magicked that number from??

Don't stress, fill out the above, and you, your daughter, won't be parting with any cash whatsoever. 

[Sym01]

 

Which Court have you received the claim from ? Civil national business centre, Northampton NN12LH

Name of the Claimant :     Uk parking control Ltd       

Claimants Solicitors: DCB legal Ltd

Date of issue – 28/9/23

Date for AOS - 16/10/23

Date to submit Defence - 30/10/23

What is the claim for –.

1.The defendant (D)is indebted to the claimant (C)for a parking charge issued to vehicle DS**F** at auto park estate, Eastgate street, Bury st Edmunds Suffolk IP33 1YQ.

2.The PCN details are  22/03/2023, xxxxxx.

3.The PCN was issued on private land owned and managed by (C). The vehicle was parked in breach of the terms on Cs signs (the contract), thus incurring the PCNs.

4.The driver agreed to pay within 28 days but did not. D is liable as the driver or keeper. Despite requests, the PCN is outstanding. The contract entitles the claimant to damages.

And the claimant claims

1. £170 being the total of PCN and damages.

2.interest at a rate of 8%per annum pursuant to s.69 of the county courts act 1984 from the date hereof at a daily rate of £0.02 until judgement or sooner payment.

3. cost and court fees

What is the value of the claim? £170

Amount Claimed £176.40

court fees £35

legal rep fees £50

Total Amount 261.40

Have you moved since the issuance of the PCN? N

Did you receive a letter of Claim With A reply Pack wanting I&E etc about 1mth before the claimform? N

[Nicky Boy]

I'm sure dx will be along presently, with instructions on how to acknowledge service on mcol.

In the meantime you should probably SAR the fleecers to obtain all the paperwork they've sent.

If they never sent a letter of claim,  it is something to beat them around the head with in court. There will possibly be plenty of problems with the other stuff they've sent.

Also, your daughter should engage herself here as she would be the one in court and needs to know her stuff.

Any chance of getting pics at the location including anything inside the snooker Hall.

Also ask questions about this at the snooker Hall.

[honeybee13]

Thank you for the claimform information.

Could you do the same with the PCN sticky please? That should give us the full information.

HB

[Sym01]

Just filled in the MCOL. Having trouble converting the photos to pdf, I will need time lol she will be reading all of the info, really appreciate the help

she has just found the letter of claim

Edited October 1, 2023 by Sym01

[Nicky Boy]

Great.

Please do as HB asked as well.

Also, DON'T submit a defence on mcol Just yet. Let it ride close to submit date, but DON'T forget.

Our standard bland defence is further down the first sticky you filled out.

[dx100uk]

thread title updated

pop up on the MCOL website detailed on the claimform

.

register as an individual on the Gov't Gateway Site
Go to HMRC's login page.

Click the GREEN sign in button.
Click “Create sign in details”
Enter your email address where asked.
You will now be emailed a confirmation code. ...

You will now be issued with a User ID for your government gateway account.
 note down your details inc the long gateway number given, you might need it later.
 

then log in to the MCOL Website

.

select respond to a claim and select the start AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

.

get a CPR 31:14 request running to the solicitors

https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim

type your name ONLY

no need to sign anything

.

you DO NOT await the return of paperwork.

you MUST file a defence regardless by day 33 from the date on the claimform.

………….
 

6 minutes ago, Sym01 said:

Having trouble converting the photos to pdf,

read our upload guide

#

[Sym01]

1 Date of the infringement  22/03/2023

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 25/03/2023
 

[scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s

 

3 Date received 30/03/2023
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y
 

5 Is there any photographic evidence of the event? Y
 

6 Have you appealed? [Y/N?] post up your appeal] N
 

Have you had a response? [Y/N?] post it up N
 

7 Who is the parking company? UKPC

 

8. Where exactly [carpark name and town] AUTOPARK ESTATE, BURY ST EDMUNDS, IP331QY
 

For either option, does it say which appeals body they operate under.
 

There are two official bodies, the BPA and the IAS. If you are unsure, BPA

please check HERE

 

If you have received any other correspondence, please mention it here

Lots of letters from debt collection agencies and now received the Claim Form

 

.

……....

[honeybee13]

Could you scan up a pdf of the original PCN please?

HB

[Sym01]

PCN

 

2023-03-25 UKPCL ANPR PCN 2023-03-22.pdf

Edited October 5, 2023 by Nicky Boy
Extra Redaction on pdf

[honeybee13]

..

[dx100uk]

pdf's merged to OP's last post

thread tidied, apologies to those whose posts have now been hidden as unnecessary. 

[FTMDave]

Thanks for giving us all the details so quickly - we wish everyone would do that!

As an aside your daughter needs to learn from this experience for the future, in the same way that all of us here have made mistakes when in legal dispute and having got it wrong then get it right the next time.  It was a bad idea to ignore a Letter of Claim, and also there was a reasonable chance that if she had approached the snooker club that they would have called their dogs off.

Anyway, that is now by and by.

The urgent thing is to acknowledge service and send off a CPR request as dx has explained.  Once that's done, come back here and we can think about their rubbish signage and how to scupper them.

 

 

[Sym01]

CPR has been sent, hoping it’s filled in correctly!  MCOL also done. 
snooker club was contacted on the receipt of the PCN but were unhelpful. From what she remembers she was only picking someone up, hence the fact she was there less than half an hour, definitely not enough time for a game of snooker! She was naive and has definitely learnt from this. 

[Nicky Boy]

On 01/10/2023 at 10:00, Sym01 said:

She was unaware that the car park had been taken over by a private company

On Google streetview, the signage looks fairly recent. (Nothing there in March 22).

Do you know, or can you find out when the fleecers actually put their signs up?

Only asking because their own code of practice says they must erect additional signage when they start their thieving activities, to warn their victims that things have changed.

Those signage pics could be useful....

[Sym01]

the bowling alley which is on the same Autopark put an announcement on facebook on 16th March 2023.

there were no visible signs at the snooker club.

the pictures below were taken 31st March

 

pix.pdf

[Nicky Boy]

So, the fleecers started their activities, apparently with no warning signs as per your pics, then 6 days later your daughter was caught... no transition period as required by their code of practice.

A judge isn't gonna look kindly on that one!

Just don't forget to file your defence... on time, but not too early!

You'll find our standard bland defence further down in the sticky you first filled out... Q2) How should I defend?

[Sym01]

Hi, could I please have some help filling out my defence?  Ie how to word it, I don’t want to make a mistake and it’s used against me

[Nicky Boy]

On 05/10/2023 at 10:45, Nicky Boy said:

You'll find our standard bland defence further down in the sticky you first filled out... Q2) How should I defend?

https://www.consumeractiongroup.co.uk/topic/393251-received-a-court-claim-from-a-private-parking-speculative-invoice-how-to-deal-with-it-hereupdated-dec-2021/#comment-4735332

Starrt reading up on other threads, so you know what you're doing.

Aaand! Read your own thread properly!

[dx100uk]

On 01/10/2023 at 10:57, Sym01 said:

Date to submit Defence - 30/10/23

dont file early!

dx

[Sym01]

Request for evidence received back today

[honeybee13]

Who from, Sym? Can you show us the correspondence?
 

HB

[Sym01]

DCB Legal . It includes pictures of the car arriving and leaving ,  a copy of the final reminder and contract between land owner and UKPC dated January 2023

I will try to upload later