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    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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G24 ANPR PCN - exceeded free parking by 11imns - Appealed - Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH


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I wish I had found this site earlier, I may have already given up more than I should.

I went to Robin Retail Park on 5th April 2023. It was half term and mad busy. G24 sent me a PCN on 19th April with entry time 13:46:11 and exit time 16:57:43

They say I exceeded the Free Parking Period of 180 minutes by 11 minutes, obviously taking the time between entry and exit.

I have responded to the PCN and completed the first stage appeal on the basis that I did not exceed the 'Free Parking Period' because it took me 9 minutes to find a space and it took 5 minutes to exit the car park.

The signage says 180 mins free parking, not 180 minutes maximum stay, and I believe my parking period started when I parked in a bay and ended when I left the bay, which I calculate to be 177 minutes.

I contacted the leaseholder of the retail park and they said they would challenge the PCN. I haven't heard anything back from G24 yet.

Any advice on what might happen next?

Grateful

 

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  • dx100uk changed the title to G24 ANPR PCN - Appeal Refused - Robin Retail Park Wigan G24 Limited

next time never ever appeal a speculative invoice.

 

please complete this:

 

and scan up all comms in/out and bothsides of all letters in/out in date order to ONE multipage pdf

 

read our upload guide carefully!!

 

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for the assistance, I hope this is right. Firstly, answers to the questionnaire (also included in the attached PDF)

 

1 Date of the infringement 5th April 2023

 

 2 Date on the NTK  19th April 2023

 

3 Date received  24th April 2023

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  N 

 

5 Is there any photographic evidence of the event?  Images on NTK showing entry and exit

 

6 Have you appealed?  Y 

 

Have you had a response? N  

 

 7 Who is the parking company? G24 Limited 

 

8. Where exactly Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH

 

For either option, does it say which appeals body they operate under.  IAS

 

 

Wigan G24 PCN 20230405.pdf

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  • dx100uk changed the title to G24 ANPR PCN - Appealed - Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH

You might well be ok here as there is time allowed to enter/exit added to parking time in their guidelines common to the industry

 

dx

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to G24 ANPR PCN - exceeded free parking by 11imns - Appealed - Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH

This is a classic case of why we ask that you do not appeal. 

 

The PCN arrived after the 14 day period which means that the charge cannot be transferred from the driver to the keeper 

 

Courts do not accept that the driver and the keeper are necessarily the same person. So had you not written your appeal plainly outing yourself as the driver you would have been in a much stronger position.

 

However all is not lost.

 

Your overstay was around 10 minutes. Under the IPC code of conduct you have a consideration time of 5 minutes plus a 10 minute grace period. So as you rightly claim in your appeal you did not exceed the available parking period.

 

Plus of course there is your other argument that you were not parked there since driving around looking for a parking space plus being held up when leaving is not parking.

 

you may even have a case for them breaching your GDPR.

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thread tidied.

 

one point

dont confuse speculative invoices with Penalty Charge Notices which are FINES

i notice their PCN you've labelled as a penalty Charge Notice in your PDF

it is NOT and can never be.

 

what @lookinforinfo is hinting at is although the incident happened 05 apr and that PCN from them is dated 19th and that's 14 days and is ok, BUT it does not allow for postage of 2 day so could never have arrived with you until atleast the 16th inc , which it couldn't have done as that was a sunday anyway!! so monday was the earliest day it could ever have gotten to you , but you say 24th...blimey their stuffed!

 

ignore everything until if/you ever get a letter of claim.

 

get reading a good few 10-20+ threads here in the forum you found to start yours in and get all the info you need to settle down and get things right and not panic....

 

well done 

 

dx

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I agree with the others.

 

The bad - they had no-one to sue as they didn't know who the driver was, and they sent out their bilge too late to create keeper liability.  But you outed yourself as the driver.

 

The good - your reasoning about the free parking period is spot on.  Despite the coming deforestation, G24 are highly, highly unlikely to do court.

 

Well done on getting on to the organ grinder - they have the power to call the fleecers off.

 

Let us know when the Retail Park reply, and when the charlatans do.

 

 

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We could do with some help from you.

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ONLY A COURT CAN ISSUE FINES.

 

Councils can issue Penalty Charge Notices, Police can issue Fixed Penalty Notices, neither of which is a Fine. 

 

Private Parking Companies can only issue Parking Charge Notices ie. 'Speculative Invoices'

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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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They were always going to reject your appeal.  G24 are well known to the forum - a bunch of complete charlatans.  You also outed yourself as the driver and gave them someone to sue.

 

However, they won't sue you.  They have shot themselves in the foot by treating the ANPR times as the parking times when they were not.  They are members of the BPA whose CoP allows 15 minutes as consideration + grace periods, as does the government CoP.  They will now destroy half the Amazon sending "threatening" letters but when it comes to it are highly, highly unlikely to do court.

 

Ignore them from now on.

 

But come back here if you ever get a Letter of Claim.

 

Did you get any joy from the Retail Park?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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You are lucky that G24 are members of the IPC thus they do observe the 5 minute consideration  period and the 10 minute grace period are not included in their times stated on the signage. BPA for some strange reason do not include the grace period in their calculations though I hope that any Judge would rule against them should it be challenged in court.

 

So G24  know  that you have not breached their contract thus I am unsure why they are pursuing you as you are still had 4 minutes even taking into account  the fact that their ANPR times are not actual parking times. 

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Spot on.  They wouldn't have a hope in hell in court.

 

The Retail Park leaseholder is a waste of space though.  They shouldn't be "raising" the matter with G24, they should be telling them to cancel the invoice.  It was them who called in the G24 vermin to infest the car park.

 

I suggest you tell them in no uncertain terms that G24 are ignoring the government Code of Practice as well as their trade association Code of Practice, you did not overstay, yet are still being threatened with court action by their minions, and if they (the Retail Park leaseholder) don't call off their dogs they will find themselves added as a Third Party to court action.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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  • 4 months later...

Well, didn't get the avalanche of correspondence I was expecting.......

Nothing at all until today, a letter from a debt recovery firm (more likely G24 in disguise!) with the usual 'pay now or else' blurb.

I've attached the letter to the end of the case but I plan to ignore it unless someone says otherwise.

Wigan G24 PCN 20230405 v3.pdf

 

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you always ignore a dca on anything.

the only time you need to respond is to a solicitor representing the PPC when the letter is headed Letter Of Claim.

then pop back

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I take it the Retail Park leaseholder was a waste of space?

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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IPC have recently changed their policy on the Consideration period and have decided not to include it in their parking period just like the BPA. So you are now one minute over the time but the grace period is a minimum of 10 minuted not a fixed time. Also they have included the arrival and departure times into the car park rather than the actual parking period so you are well within time.

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Where did you find this LFI?

I've looked at the latest version of their CoP and it's still there, point 13.1  https://irp.cdn-website.com/262226a6/files/uploaded/Code_of_Practice_v8.pdf

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • 2 months later...

Been very quiet in the last months but they haven't gone away.

I'm ignoring this but for completeness I've attached the latest communication, threatening the next step will be Letter of Claim. If that is the plan,  I wish they would just get on with it!

 

 

G24 ANPR PCN - Appealed - Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH.pdf

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