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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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EDF Energy pursuing me for GNE (Green Network Energy) erroneous bill ! please help


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Firstly I love this forum and the community ! :-) always some great nuggets of advice !

 

issue: Do I have to pay EDF Energy money they believe I owe them from my old energy supplier (GNE) that has since gone bust , EDF can't provide me with a revised final bill as GNE are no longer trading ?

They also got the day and night readings the wrong way round and have offered to knock £50 off

 

Background to issue:

Went with GNE they went bust and auto transferred me to EDF - left EDF after 1year to pure planet -- pureplanet gone bust now auto moved to shell energy ......(sigh).....

Below is the last email from EDF any advice on what I should do and what my rights are would be gratefully appreciated !!! 

 

 

Last email from EDF:

_____________________________________>

 

"Thank you for your email and the photographs, that’s great.
 
They confirm that rate 1 is the day which is how we were billing the account and this has been passed on to the new supplier.  Looking at the GNE final bill, they were billing the readings the opposite way round but the usage was correct around 12 units day and 4 units a night
 
Below is a list of all the readings I have collated from GNE  & their final bill and EDF Smart database
 
Date               Day            Night 
 
GNE
08.08.2019   00000        00000 Installation
23.12.2020   05994        02127 smart = 11.92/4.23 unit per day and night
23.01.2021   06538        02231 smart = 17.55/3.35 unit per day and night
28.04.2021   08031        02589 smart = 15.72/3.77 unit per day and night
average        12.77 upd   4.12 upn
 
Reads have flipped but usage seems correct??
 
EDF                Day              Night 
28.04.2021   02589         08031 transfer reading
10.05.2021   02759         08084 smart = 14.17/4.42 unit per day and night
23.05.2021   02905         08141 smart = 11.23/4.38 unit per day and night
23.06.2021   03246         08272 smart = 11.00/4.23 unit per day and night
23.07.2021   03568         08415 smart = 10.73/4.77 unit per day and night
23.08.2021   03978         08490 smart = 13.23/2.42 unit per day and night
21.09.2021   04296         08604 smart  = 10.97/3.93 unit per day and night  - Change of supplier reading
27.10.2021   04376         08751 smart = 10.56/4.08 unit per day and night
Average       11.69 upd    3.92 upn
 
Therefore as far the electricity is concerned the bills are correct for the correct usage.
 
Looking at the gas, GNE used a higher reading to close their account of 4121, this is higher than smart meter readings that we received so a disputed read has been raised to change the reading to 3278. As GNE are no longer trading they are unable to send you a revised final bill, so we have adjusted the reading on the EDF account and added a credit adjustment for £256.78p to cancel the 843 units of gas.
 
We are sending you a revised dual fuel final bill for £239.33p.
 
As an apology for the confusion I would be happy to offer you a £50.00 credit, which would reduce the bill to £189.33 as resolution to the complaint. If you are then in a position to pay the bill in full that’s great, alternatively I would be happy to set up an affordable payment arrangement for you, just let me know what you can afford each month and what day of the month you can make the payment,
 
I look forward to hearing back from you regarding this matter
 
Yours sincerely "
 

Also is there a way to pay / bank transfer  EDF a single payment without them then being able to take any further payments ?

 

Thanks :-)

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I'm afraid I don't have time to go through all the billing details that you have posted.

The most important thing is that they are subject to the backbilling code. This means that you must be correctly billed and if you haven't – and it's not your fault – then the most they can hope to recover from you is for the previous 12 months – after it has been correctly billed.

In terms of requiring you to pay for a company which is now no longer in existence, I would have thought that you would be entitled to receive bills. However if you haven't been billed and GNE went bust more than 12 months ago, then you would be protected by the backbilling code.

If for instance they have gone bust six months ago, then you would only be liable to pay six months money – assuming that it was correctly billed.

Does that help?

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Bank transfer details can usually be found on any one of the bills you have received. Failing that they will be available on the suppliers website, you just have to look for it perhaps within terms and conditions for domestic customers or within the tariff agreement you are signed up to. Naturally energy companies don't like it when customers take control of their money and dictate how they pay for their energy.

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There is nothing edf can really do if you dont pay rhis .

Its old, its wrong , in dispute and its not as if they can fit a pp meter or cut yoy off they are not your supplier now.

 

Dx

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I am happy to pay £113 not £197 which is what I was paying per month originally with GNE before the auto transfer to EDF. EDF did say on switch that they keep the same pricing or less for the year.

 

What do you think I could email them to get them to drop this ?

 

Kind regards

 

 

 

 

Edited by Speshe
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pers id ignore now see what they do.

 

just keep us informed.

 

cant hurt you to string them along.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Update: EDF sent the below email today ….. do I ignore it, they are saying if I don’t it will effect my credit score ? Thanks 

”We recently sent you your final bill for £189.33 but we’ve not received payment yet. If you’re having difficulty paying, please get in touch so we can help.

Ways to pay

  • Log in to MyAccount to pay with your debit or credit card
  • Call 0333 200 5108 – our automated phone line, open 24/7

Please note that if you left EDF more than six months ago, you'll need to call the automated line to pay

If you're struggling to pay

If you’re struggling to pay in full, whether due to the COVID-19 pandemic or other reasons, it is important that you contact us as soon as possible. We may be able to offer you an instalment plan

 

If you don't pay

If we don’t hear from you or receive full payment in the next 7 days, we’ll have to consider other options to recover the debt. We don’t want to do this, as you’ll incur additional charges, which we’ll add to the amount you already owe us. Your credit score is likely to be impacted. This will affect your ability to obtain future credit such as mortgages, mobile phone contracts and credit cards.

To get help and discuss the options available to you call us on 0333 009 7032. We're open Monday-Friday 8.00am-8.00pm and Saturday 8.00am-2.00pm.

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is the A/C showing?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry? try that again you are not making sense

 

please check your credit file, is this account showing there?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good shows you its just an idle threat to trash it then.

 

you say this was an old account at an old address?

is that address showing in the linked addresses section on your file 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes an old account but at same address ,

I have been a home owner there for about 8 years.

The linked address is showing as my parents address 

 

im wondering what action EDF are likely to take ?.. 

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sorry i was getting confused this is an old bill at your present address.

 

there is little they can really do

they can't fit a prepayment meter or cut you off, they are not your current supplier.

they could get a DCA involved and no they can't add any penalty fees for doing that, they are unlawful, and as you already know? from reading my sig below, a DCA is NOT a BAILIFF and never can be, they have ZERO legal powers on ANY debt no matter what it's type.

 

they COULD go for a CCJ ...BUT they would HAVE to abide by the pre action protocol letter of claim FIRST which you could then raise a new dispute over.

 

 

On 10/11/2021 at 15:13, Speshe said:

I am happy to pay £113 not £197

 

have you stated this to them?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I would

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

Open

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EDF Energy are pursuing me for an old GNE (Green Network Energy)bill.

the final bill they sent was wrong they corrected it I offered to pay them £113

they refused and said I owe £189

They have passed it to a debt collection agency and I am getting phone call texts and letters.

How do I make this bill go away I don’t want to pay them a thing now they should have accepted my first offer after messing up my bill and putting me on a crap tarried during the automatic transfer after gone went bust.

thanks for your advice in advance 

They have got debt collected involved trying to ring text and email and sending letters there threatening CCJ as well what should I do 

 

2022-01-15 EDF urgent action require £189.33.pdf

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A bit of a rubbish general debt letter.    Ignore Themis

 

Go direct to EDF and find out why they think you owe them a debt.

 

Register a formal complaint with EDF stating that they have made a mistake and you require them to resolve this or you will continue to the Energy Ombudsman.  

 

https://www.edfenergy.com/for-home/help-support/making-complaint

 

Once the complaint is registered, they should put  debt collection on hold.

We could do with some help from you.

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DCAs have no power as it's not their debt.  Laugh at them and ignore.

 

I love Court Fee's 🤣

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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No dca has any legal powers on any debt -they are not BAILIFFS

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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threads merged

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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