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Neighbour's blocked drain'


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I had called an independent contractor to unblock the drain in my semi-detached property. The work turned out to be bigger job than I thought. After several days of work on the drain, the drain specialist diagnosed the blockage was from and beyond the party-wall. This becomes legal and work stopped.  

Advised to get united utilities involved (water company) by the drain specialist.

The water company came and carried out their investigation and instructed the Owner to move his tenants out as the blockage line was under his conservatory. This was around May 2021.

The Owner was not able to move his tenants out to my inconvenience, and after several months wait, I was written to by the water company that they have decided to divert the sewage line into the opposite direction of the street and that they will pay me incidental cost resulting from  inconvenience and damage and replacement of the shed as the shed will have to go and a signed contract with water company to this effect was made.

In June/July 2021, the drain was completed. No compensation received to date from water company, reason, claim was too high as I rejected offer of only paying for a new shed passed claim to insurance.

 

The effect of the blocked drain at my neighbour property had:

 1. Resulted into underpinning my property, leading to piling.

2. Damaged caused delayed in repairs

3. The cost of independent contractor to investigate and diagnosed the problems.

I have contacted my insurance broker and the insurance to deal with the matter, with no joy.

I have been on this for several years with insurance claiming that I am not in their book as a client, a case that has been reported to the financial ombudsman for over a year with my neighbour (Owner)not aware of my intending action of wanting claims for damages caused by his blocked drain.

Neighbour’s Tenants:

My neighbour’s (Owner) tenants moved out in June/July 2023 and the owner wants to sell the property. I expressed interest and he allowed me access to the survey report that he carried out in May 2021 at the time I reported drain blockage of his drain to the water company.

My neighbour had come to me at the time with his survey report to introduce him to the builder that did my underpinning/piling.

Secondly, I requested for an independent surveyor as I expressed interest in the purchase of his property. He allowed me to carry one out but reject my offer after I told him that he must have consideration for his asking price because the subsiding in his property had caused expensive repair work on mine, he ignored the facts as both two surveys established the fact.

Any help?

What can I do and how do I approach this if the property is sold.

Who do I go after, water company or my neighbour - the Owner of the property.

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I’d love to help, but Simeon’s posting history

a) appearing to be posting on behalf of himself, but then sometimes it turns out to be on behalf of others’s

b) not giving CAG’ers all the info, leading to them

i) giving decent advice for the info given but wrong for the true info

ii) having CAG’ers ask him for info that never gets provided,

c) over long periods, and repeatedly!

See: 

 

So, I’m out.

Others should consider how much time / energy they wish to invest.

 

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Topic moved the appropriate forum Utilities - Gas, Electricity, Water

Please continue to post here.

We could do with some help from you.

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If you want advice on your Topic please PM me a link to your thread

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Alright.


You’ve referred it to the FOS. Wait for the FOS.

 

In any case its the water company.

 

 

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your right.

 

I answered your question already im not answering it twice.

My answer is on post 9

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WWW.OFWAT.GOV.UK

You also need to check your Deeds for the Property to make sure there aren't any clauses contained within it that you are responsible for the sewage network within your own property boundaries.

Why have the Insurance company refused to deal with this?

Why have you went to FOS? (what is your complaint to them about)

We need a short Bullet Point breakdown from start till now as to what has went on with Dates as the information at present is lacking.

 

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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On 18/12/2023 at 04:19, stu007 said:

Why have the Insurance company refused to deal with this?

Why have you went to FOS? (what is your complaint to them about)

The insurance company did not refused. They could not find me on the details that the broker gave and then complaint to Fos and they have been chasing both the broker and the various insurance companies given to them by the broker. All the named  insurance on the policy denied me as their client. Case been with FOS for almost two years if not more. The UU decided to carry the repair work meaning it was their responsibility, but the neighbour blocked drain was a neglect for years in his own part that caused the expense. How do i go about recovering my money back.

Unless you want something specific, all the information on my opening page #1

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