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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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Started taking on Barclaycard


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Other inormation is for information to help with case management only - e.g. will there be a lot of paperwork for the judge to look at - do you have any special requirements e.g. wheelchair access. That kind of thing.

 

It's not to be used for details regarding the case e.g. evidence you will be referring to etc - that comes at a later date.

 

There is a guide to completing the AQ in the bank templates library on this site.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I've looked at the AQ guide. So your suggestion is to avoid any mention of specific case details for the moment and just tick the right boxes for now? I'm assuming that all the evidence will therefore be presented at any future court appearance (if Barclaycard actually go that far!).

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Correct - the AQ is purely for case management purposes.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 3 weeks later...

Hi - any update on this yet..?

Abbey - 547.00 settled in full.

Second claim: £204 WON.

Barclaycard - 142.88 incl interest due WON BY DEFAULT as they didn't even bother entering a defence. Barclaycard paid up £184.88.

 

MBNA - Concluded £634.31

Capital One Concluded £148

Kinda disappointed I've no more banks to go after now...

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  • 5 weeks later...

Sorry - it's different in Scotland (where I am), so I am not sure about AQ's and stuff...

 

Can you not just call the court and ask?

Abbey - 547.00 settled in full.

Second claim: £204 WON.

Barclaycard - 142.88 incl interest due WON BY DEFAULT as they didn't even bother entering a defence. Barclaycard paid up £184.88.

 

MBNA - Concluded £634.31

Capital One Concluded £148

Kinda disappointed I've no more banks to go after now...

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Just phoned the court and I was told that the judge 'stayed' the claim on August 3rd. I don't really understand any of this but I made it clear to them on the phone that I hadn't received any communication since I posted back the allocation questionnaire. I was told I'd be sent a copy of the order and if I had any issues I should write back. Can anyone explain what's going on?

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I got the copy of the order I requested today.

 

===============

 

Before DISTRICT JUDGE BEATTIE sitting at Bow County Court, 96 Romford Road, Stratford, London, E15 4EG.

 

Upon the Courts own motion. The Court has made this order of its own initiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it.

 

IT IS ORDERED THAT

 

1. This claim is stayed pending the decision of the London Mercantile Court in ELLIS -V- LLOYDS TSB.

 

2. If no request to restore is received by 23.7.07, the claim is struck out.

 

Dated 03 August 2006.

 

===================

 

I only received the court order today so I am assuming I have 7 days to take action though I will obviously have to explain that I received the copy of the order much later than I should have. What's should be my next step?

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wow that isn't very organised of the court!, I will probably be filing at that court too, so lets hope they get it together... You should ring them again saying that the date of receipt of the stay was not compatible for restoration of the claim..

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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bump

 

Barclaycard Student credit card £400 partial refund received, S.A.R -

Open & Direct Finance- extortionate, cca to Rockwell debt collection they ran away, now with Bryan Carter, no cca 17/03/08 sent back to Open

Pugsley v Littlwoods, have not received the signed credit agreement only quoting reg of 1983

Pugsley v Fashion World JD williams, 17/03 2008 Debt Managers returning file to JD williams as they could not supply the credit agreement

Capital one MCOL Settled in full

Smile lba settled in full

advice is given informally and without liability and without prejudice.

 

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Okay I've looked at the link in karnevil's post and it seems as though I will have to pull out another £35 for the application for removal of the stay. Can I claim this money back later? I could also do with some help in filling in form N244 as I not sure how to fill in much of the beginning bits.

 

Also Bankfodder's letter (http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay.html) talks about 'Annexe 2' which contains additional information. Where is this information and how do I include this?

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Yes it's the list of settled cases.

 

Here is a link to form N244: http://www.hmcourts-service.gov.uk/courtfinder/forms/n244_0400.pdf

 

I understand that Bankfodder's letter goes in part C. A bit unsure on how to fill in the stuff in the top left corner as well as Part A.

 

Also with regards to thre £35 fee, will I be able to claim this back if the stay is removed?

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Please will you pm me and also Caro with the details.

When is the deadline for the appication to remove?

 

Don't make any application until we have discussed it

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  • 1 month later...

An update. After Bankfodder's excellent help over the phone I submitted an application to remove the stay on 29 August 2006.

 

It contained the following part C statement (all credit to Bankfodder) plus a spreadsheet containing a list of all the cases settled (from the Litigation Concluded forum)

 

PART C STATEMENT FOR N244 APPLICATION

I respectfully request that the stay which was ordered on 3 August 2006 be removed.

 

 

Human rights

It interferes with my rights under the European Convention on Human Rights directly and as enacted in the Human Rights Act 1998.

Art.6 1. of the Convention provides that “In the determination of his civil rights … everyone is entitled to a fair and public hearing within a reasonable time.”

It is submitted that in a claim for a sum of £40.00 (plus court costs and interest), an indeterminate stay which depends on some litigation unconnected to the instant case, between two other parties who have no relation to the parties in the instant case is not reasonable.

It is not clear that the matter will be heard as predicted and in the event that it does go to trial, there could then be appeals and subsequent appeals so that the matter might become protracted and even last as long as 2 years or more – from the date of the commencement of trial. Even if the predicted case does go to trial, it is not certain that it will proceed to judgment as it is entirely possible that there will be a settlement during the course of the litigation so that the question in issue is inconclusive.

 

The Overriding Objective

It is submitted that the Overriding Objective requires that my case is allowed to proceed speedily so that a just settlement may be obtained by the parties to this case. There is no complicated issue of law. The common law relating to contractual penalties is settled law since the late 1800s and has been reinforced as recently as the Unfair Terms in Consumer Contracts Regulations 1999 which itself is the result of a European directive.

 

Barclays Bank

The defendants Barclays Bank have already settled at least 6 similar cases.

In the attached list of cases, the court will see that Barclays were defendants in 6 cases. In fact there are many others whose details are not available to me. In some of these Barclays actually filed defences and actually returned their allocation questionnaire, obliging the claimant to do the same. However, in every one of these cases, Barclays settled the matter before the hearing.

 

Other cases

It is true that there are currently many other cases which are litigating on the same issue of contractual penalties. However the court may be unaware that not a single case so far has gone to a hearing.

Attached to this application is a 12 page sample list of 294 cases complete with county court reference numbers (Annexe 1) - of which the claimant is aware and which have been started since February of 2006. All of them have been settled before the hearing.

Many of them have even received default judgments against the defendant banks in question, which have then been set aside on application by that bank and then which have been settled by that bank rather than go to court.

In two cases the court has even ordered standard disclosure against defendant banks but those banks have then gone on to settle rather than reveal the details of their contractual penalties.

It is submitted that were the predicted test case still in progress it would be unlikely to go to a hearing and that it would be settled out of court and therefore produce no useful decision from a higher court. However, the claimant has discovered that the test case referred to by the court has ELLIS –V- LLOYDS TSB is in fact called ELLIOT -V- LLOYDS and that this case was in fact settled out of court after the defendant bank made a payment in full of Mr and Mrs Elliot’s claim. Therefore it is submitted that the basis of the court’s order to stay my claim no longer exists.

It is further submitted that the defendant in this instant case has no intention of going to a hearing.

It is submitted that the pattern of cases settled so far suggests very strongly that the banks are merely using the justice system as a publicly funded means of intimidating their customers and dissuading them from pursuing their legitimate Right.

It is submitted that this is abusive of the justice system and of the public resource.

It is submitted that if the banks were claimants rather than defendants that this style of litigation would be deemed Vexatious.

 

 

Balance of convenience

The sum claimed is insignificant to the bank. Further more although a stay prevents me from recovering my money, the defendant bank is not prevented from levying its charges or interest on debt comprised of those charges so the order of the court has the effect of favouring a powerful and well-resourced institution and does not place any restriction on their continued application of penalties which I say are unlawful.

Further, many banks are now routinely closing the accounts of their customers who commence claims against them. This amounts to a sanction for seeking a ruling from the justice system and as such is a basic denial of citizenship. I will remain at risk of such action despite the fact that my remedy has been placed on an indeterminate hold.

It is submitted that a stay may potentially mean difficulty for me and yet be insignificant for the defendant bank. In fact a stay is supportive of the banks litigation strategy which is to take the claimant to the door of the court and then to settle the claim.

 

The Status Quo

The stay does not maintain the status quo. As submitted above, a stay favours the bank by preventing the claimant’s pursuit of his legitimate remedy without placing any restriction upon the banks activities which the claimant submits are unlawful and/or retaliatory.

 

Test Case

It is agreed that a case in which the issues were fully argued would be of enormous benefit. However, as has been explained above, the banks so far have settled every one of the 294 example cases and it is clear that it is their abusive litigation strategy which is responsible for the problem of the large number of cases being started against them. Every one of the cases settled so far has presented an opportunity to settle the common issue of contractual penalties. Despite their massive resources and access to high level expertise the defendants have declined to allow the issue to be decided.

My case presents another opportunity for the question to be definitively settled as should the defendants lose, they have the resources to continue the matter through the appeals process and through the court hierarchy.

It is respectfully submitted that the court’s order to stay the claim creates more uncertainty and more difficulty.

It is respectfully submitted that if the predicted test case referred to by the district judge in his order, was actually in the course of a trial at the present moment so that it was more certain that the matter would be tried and that a decision would be likely to be reached, then there would be good grounds for staying all similar actions including my own.

However, it is respectfully submitted that none of this is at all clear and on the evidence of all of the cases conducted so far it is submitted that the predicted test case is most unlikely to be heard at all.

 

The OFT and their powers under the Unfair Terms in Consumer Contracts Regulations 1999

The Unfair Terms in Consumer Contracts Regulations 1999 gives the power to the Office of Fair Trading to seek injunctions to prevent the use of unfair terms in consumer contracts. More than that, the UTCCR specifically prevents the private citizen from pursuing this remedy on his own behalf.

The OFT conducted a 2 year investigation of the contractual charges regime. They received a great deal of confidential evidence from the banks.

The OFT has already announced that it considers that the contractual penalty charge regimes of these financial institutions are unfair.

It is not at all clear why the OFT has not now proceeded to seek injunctions in the face of the banks’ refusals to comply. This is particularly serious when the Regulations have prevented the citizen from doing so.

However, it is submitted that the issue of a test case and the definitive settling of the banks’ penalty charging system is a matter to be borne by the OFT or some other public body who are tasked and resourced to deal with this matter. It is not a burden to be suffered by the private citizen and in particular by myself in the instant case.

Additional orders

If the court does accede to my request for a removal of stay then I respectfully request that the case be allocated to the small claims track but that the defendant be ordered to make standard disclosure.

It is submitted that an order for standard disclosure will assist greatly in bring this and other similar claims to a speedy and just conclusion.

The matter is suitable for the Small Claims Track as it involves no issue of law – the law is well established. It only involves questions of fact – in particular the true costs of the banks default charges system. The OFT has already formed its conclusion about this. Standard disclosure will put the matter beyond doubt. As I rely upon the bank as my fiduciary it is clear that they have a duty to act in utmost good faith in relation to their conduct of their contract with me. I submit that they do not act in good faith in relation to me or their other customers in the matter of penalty charges.

 

Costs

I would respectfully request that as the grounds for the stay no longer exist and as the stay was made on the court’s own initiative that the cost of this application be returned to me or that the costs be awarded against the defendant in the event that they settle my claim at any stage.

 

Today I got an order from the court:

 

Before DISTRICT JUDGE VOKES sitting at Bow County Court, 96 Romford Road, Stratford, London, E15 4EG.

 

Upon reading Claimants application dated 29.8.06

 

IT IS ORDERED THAT

 

1. The stay be lifted.

 

2. The action be transferred to the Mercantile Court (High Court of Justice).

 

Dated 02 October 2006

 

All this hassle for 40 quid! If Barclaycard had any sense they'd have settled this ages ago.

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Here's my original thread:

 

http://www.consumeractiongroup.co.uk/forum/barclaycard/5356-started-taking-barclaycard-3.html

 

I received a copy of the order today saying that my claim has been transferred to the Mercantile Court.

 

I'm only claiming £40 (a lot for a student!) but it's been a load of hassle so far! Hope I can utilise the £9.25 costs per hour!

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Good grief.........Mercantile for £40?!!!

 

I'd bet this will be settled very very fast!!

Abbey - Claim 1

full hearing 22 Feb 07 - Settled in full £710 :D

Abbey (Claim 2)

full hearing 22 Feb 07- Settled in full £4000 :D

Abbey (Claim 3)

Court date 27 June -

Capital One (claim 1)

£467 Settled in full 20 Sep :D

Capital One (claim 2)

£72 refunded 19 Aug :-D

Associates (Citicards)

claim 8 Aug/judgment by default 30 Aug/set aside hearing 9 Oct/Stay denied, ordered by Judge to reveal breakdown of charges andfull hearing 24 May/FULL DISCLOSURE ORDERED BY 8 MARCH/JUDGE TO STRIKE OUT DEFENCE AS NON-COMPLIANCE/DEFENCE STRUCK OUT PAYMENT IN FULL REQUIRED IN 14 DAYS

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