
xfox
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I asked Marbles to close my account, because the interest rate was going to be increased. They agreed to "close" which means let me repay at the old APR rate, not allow new transactions. The rules say I'm allowed to do this, and I can repay, at the old rate within a "reasonable time" Then I called up, few months later, saying lost employment, need to freeze interest completely, went thru income/expenditure and had it frozen. They agreed to reduce the monthly payments for 6 to 12 months. I kept up with the reduced payments, as agreed, and now they've sent a default notice. It's
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Issued MoneyClaim and they settled straight away £75. There is a very detailed article on another money saving site, where people have got back much more £100 - £200 a time.
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Avoid parcel2go Ltd terrible company, paid for next day delivery service, took 20 days to delivery. If you try and leave a review on Trust Pilot they report it, even though I have proof. Having to take legal action against them now, already gone to my bank to start chargeback, and starting court case http://www.moneyclaim.gov.uk If anyone else is having same problem, and interested in class action, please let me know.
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The People's Operator - Overcharge On Data
xfox replied to xfox's topic in Telecoms - mobile or fixed
Yes, did everything. Complained to company direct, Just need others to complain to Ofcom.- 8 replies
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The People's Operator - Overcharge On Data
xfox replied to xfox's topic in Telecoms - mobile or fixed
Old Tariff 6GB and stops when you reach the limit New Tariff 6GB and keeps going, without warning, when you pass the 6GB limit. The extra 1GB costs £50 I never even used up all the data anyway. Billing systems is wrong. Already spoke to them, and it's with the ombudsman . I want other people to be aware - hence the post. You'll probably see other people posting, next few weeks. They deny any system issue. And want everyone to pay up. I didn't get any email, or warning about the changes. Image above is from twitter.- 8 replies
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The People's Operator - Overcharge On Data
xfox replied to xfox's topic in Telecoms - mobile or fixed
and and 1. There is something wrong with the billing system, it says you've used data, when you haven't. 2. And I've had legal advice tonight, and they can't unilaterally change your contract, by sending you an email, that you have to OPT OUT of 3. Some people never got any email. There was no postal letters, and no Txt messages. No alerts whatsoever once you go over the REMOVED data CAP.- 8 replies
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Just so you know, this Mobile network (MVNO) called The People's Operator or TPO which uses EE backbone, have changed everyone's Pay Monthly contracts, December 1st 2015, without telling them, and then charging them £50 for 1GB of data. Customers are only getting the bills now, and complaining!! Anyone affected needs to complain to Ofcom asap, treating customers unfairly etc . Links below: https://stakeholders.ofcom.org.uk/tell-us/formal-phone-company http://consumers.ofcom.org.uk/complain/phone-and-broadband-complaints/contracts/ http://www.ombudsman-services.org/co
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If you've got wrong info on your credit file, and Equifax refusing to remove it, after you've complained, let me know, looking to take them to court. Got complaints with FOS open against Equifax.
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I'm looking to take an injunction out on Equifax, and need other witnesses to make my case stronger. Some example of my case. HSBC confirmed by letter, I did NOT have any account with HSBC. I asked equifax 100 times to remove the info and they refused. Opened case with Ombudsman, and now they suppress the information temporally. Got Santander account which was settled, have proof, but Equifax refuse to mark as settled. Contacted Santender with the proof, and they won't update the file. Still says I owe the money, but I don't (it's settled). Looking to make a 2nd complaint
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Credit reference Agencies and inaccurate reporting
xfox replied to DanDoh1981's topic in Credit Reference Agencies
I will start my own thread, but please give more specific information about Equifax as i'm looking to take an injunction out on Equifax, and need other witnesses to make my case stronger. -
The ombudsman upheld my complaint of harassment (against me) , they've not been found guilty of causing harm to the public. I said The council is putting the public at serious harm, because of their broken procedures, they ignore letters. I can track down other drivers who are having the same problems and bring them into court as witnesses (I have their details) etc We can't all be wrong.