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    • Also, here is a link https://www.hestia.org/domestic-abuse    
    • Here is the app from the play store https://play.google.com/store/apps/details?id=com.newtonmobile.hestia&hl=en   I think there is an equivalent on the Apple store. I think it provides advice and contacts but I also heard somewhere that it allows you to keep some kind of log. I think keeping a log is extremely important – especially if there is any doubt as to whether one is going to be believed.
    • On the Middlesbrough Council portal a search for "Excel" - "Excel Parking Services" - "Excel Parking Services Ltd" produced no results. A search for "The Leisure Fund Ltd" brought up a request for planning permission for a building extension.
    • I'm afraid that I'm not especially familiar with the injunctions and orders et cetera that are available in these kinds of buried difficult situations. What I am pretty certain of is that if there is some kind of proceedings began while the partner is still living in the home then that will increase tensions to an intolerable level and also increase any danger. I think this would mean that they would have to be a move to have the abusive partner excluded from the home. How many children are there and why should she be worried that the children might be taken away? I have to say that if the children are living in a situation where they are aware that there is this level of abuse between their parents then it can only be extremely damaging to them and the sooner the matter was resolved and the home became a peaceful and stable environment for them, the better. I think this would absolutely require the removal of the abusive partner. If the police have already been made aware of his abusive behaviour then it seems to me that the presumption will be in favour of her remaining at the home with her children. One thing she should certainly do is start to keep a detailed log of what is going on. She needs to be extremely careful that this log is not discovered and in fact I think that there is an app which maybe allows a log to be kept and is stored off the phone and in the cloud somewhere. I will check it out and come back. I very much hope that there will be others who have experience of this kind of thing either because they have been in this kind of situation or else because they have supported somebody who is in that situation who will be able to come along and give better advice. Can you tell us more about the children please. I think that their well-being might be pivotal to finding a solution to the whole problem
    • Hi All,   Not sure if this is the correct section to post in, please move if it isn't.   During the storm over the last couple of days I noticed a tiled on the shed roof had slipped and opened a hole, on close inspection it turns out they are Asbestos tiles. Nowhere in our survey did it state that and we weren't informed during the sale period.   This is our first house so I had no idea what Asbestos looked like and didn't suspect a thing, we just new the roof looked a little worse for wear and would plan to replace it once settled in etc.   I am assuming this is now going to cost a lot more to have removed and replaced, and we would of factored the cost in when we made the offer on the property.   Is there anything I can do in regards to either the Surveyors or the Estate Agents to have the costs either contributed to or covered ?   Thanks
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Hi, just wondering if anyone had used MCOL to  try and recoup money from a cruise company that failed to complete the itinerary of ports as advertised due to mechanical failure and refusing to admit liability and using T&C's as its defence.

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Hi.

 

Can you tell us which cruise company and link us to their Ts and Cs please? What correspondence have you had from them?

 

HB


Illegitimi non carborundum

 

 

 

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Hi HB,

Cruise was with Marella, there was a fire in the engine room which resulted in reduced speed and so 3 of the 8  scheduled ports were cancelled. They have credited £250 pp to us as a gesture of goodwill but despite a letter of complaint on our return home referencing the appalling customer service received onboard and the missed ports they gave the usual meaningless apology etc, but  still standby that what they have offered is commensurate, ABTA it seems have supported their view that this was not significant changes to the itinerary.

The cost of the cruise was £4100 so not cheap, we have to book at least a year in advance due to our jobs. This is not the first time this ship has suffered a similar engine failure, 12 months previously it  would appear a similar fault occurred.

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I can see why you're annoyed if almost half the ports were cancelled. Do you have a link to their Ts and Cs please?

 

HB


Illegitimi non carborundum

 

 

 

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