Merligen/Moriarty claimform - 2013 Spark Energy debt

[Jase1982]

Received the DQ forms to send back. One has gone to the solicitors, the other to the courts. Agreed to mediation.

[Jase1982]

It just dawned on me that Spark are yet to send me anything relating to the SAR I sent them. The last I had back from them was that they had everything they needed and would respond within 30 days from the original request. That would have passed almost a month ago.

 

What is my next step with Spark? Should I just contact them again, or do I need to complain to someone?

[dx100uk]

ring and ask whats going on with the sar.

if not time to complain to the regulator...the ICO

[Jase1982]

So I just checked MCOL and the following is under the claim history ...

 

DQ sent to you on 29/01/2019

 

DQ filed by claimant on 12/02/2019

 

General sanctions order was made on 22/02/2019

 

What does general sanctions order mean? I checked the tracking information and one of the DQ letters I sent wasn't signed for until the 20th for some reason. Even though it was sent recorded first class.

[Jase1982]

It looks as though the letter to Northampton wasn't signed for until the 20th, but the one to the solicitors was signed for on the 15th, which was the day it was due.

[AndyOrch]

General sanctions are imposed on one party for failing to comply with directions by the dates stated...reading between the lines the court has not received your DQ on time ?

 

Have you received the " General sanctions order was made on 22/02/2019 " ?

[Jase1982]

No I haven't received that yet. What do I do now because I don't know why it wasn't received until the 20th, and the solicitors received theirs?

[AndyOrch]

Its an Order that usually is an " Or Else " Order allowing you extra time to submit.....I would contact MCOL and explain and disclose you proof of postage.

 

Alternatively email them a further copy to day after contacting them

[Jase1982]

Received the general order through the post, and I e-mailed them a copy of the DQ.  Had an e-mail yesterday confirming a mediation date and time, so it's all progressing.

[Jase1982]

Just an update on this one.  I contacted mediation a day before the deadline.  The claimant were yet to contact mediation to agree the date and time and the mediation team said they would e-mail me once the claimant had also made contact.  Failing that the courts would allocate a date and time for the hearing.  I've not heard anything yet so I can only assume that they didn't confirm mediation and it will go straight through for a court date.