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    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
    • Thanks Man in the Middle and everyone it's greatly appreciated form was filled in online yesterday now just have to wait and see
    • Hi,    I'm almost done. One question is should I include a header with " Claimant's Trial Documents" or something similar and include a copy of my WX from the trial since that has the claim form defence and documents that were relied upon at trial so that the judge can see that? or should I assume they will already have those documents on the file and so simply include a short statement of case to show the case I intend to prove at the appeal should permission be granted. Since I've made a shorter concise statement of case setting out what I intend to prove at an appeal hearing I'm thinking maybe removing the header of "Documents/Exhibits for use for Permission to Appeal   " since the permission to appeal focuses on the grounds of law and so I'm thinking of just having   Appellant's documents Statement Of Case Skeleton Argument    Then a seperate category named Trial Documents Claim Form Defence Claimant's Witness statement Exhibibts to Claimant's trial witness statement   I'm wondering you think would be better, only because I don't reference a single exhibit in my appeal statement of case since I am just explaining the undeveloped points of law around why the judge is wrong since the  statement only focuses on permission, not the outcome of the appeal so there is no reference to any exhibits?   Or should I just remove exhibits and not add trial documents or exhibits on the understanding the judge will already have the trial documents and that if permission is granted I then include them in my appeal bundle.   Thanks   N/B My statement of case doesn't have the claim form or defence or any witness staements in. it is simply a short 4 page document setting out the claim history and the points I intend to prove at the final appeal hearing should permission be granted.
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Argos item not as described


Hoganj719
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Hello,

I purchased an electric shower from Argos,

the description stated 'suitable for all water systems'.

I employed a trades person on a fit only basis,

 

when the shower was fitted it did not function,

on investigation the shower was suitable for cold water mains supply only which I do not have.

 

This has resulted in me paying the trades person twice,

the second time to fit a suitable shower and left a fixing hole in my wall the new shower doesn't cover.

 

I have written to Argos and they state

1. It is the fitters responsibility to read the manufacturers instructions even though the fitting was carried out correctly

 

2. The duty of care rests with the trades person even though I instructed them to fit the shower confident it was the right one as advertised.

 

I have asked for compensation for the plumbing costs and a goodwill gesture for the damaged wall which they are refusing.

 

 

Can anyone help.

 

Thanks

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Why did the trades man connect it then if you have no cold water feed...did he connect it to the hot water feed ?

 

This wont have enough pressure which the tradesman would have known ?

 

Andy

We could do with some help from you.

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I employed a trades person at short notice as I only have a shower (no bath) and my shower had ceased to work.

 

The agreement was I would supply the shower and that they would fit the shower to the wall, plumb the water connection and wire the electrics.

I'm not sure how a trades person who does not specialise in showers (nor do they need to for a shower swap) would know what was suitable and what was not and why they would disbelieve me when I said 'fit this please', there was nothing to gain for them.

 

I have since learnt there are at least 4 types of shower water supply, mains, combi, vented and tank gravity fed,

that's an aside the shower I bought clearly stated suitable for all water systems,

my trades person was a general builder and carried out the job as instructed.

Edited by Hoganj719
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show us the item on the argos site.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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http://www.argos.co.uk/product/8331977

 

Argos have changed the item description to read

- Compatible with all water systems

- install as per manufacturers guidelines.

 

Which is still incorrect

the shower is not compatible with all water systems

and the installation in my case was correct,

the installation is not the issue.

 

Why do you ask as this isn't relevant or helpful,

but as you asked I have cold water mains to the sink,

I assume as the pressure is low in my area when the bathroom was fitted, before my time,

 

a gravity fed system from the loft was installed so I have a cold water supply but at low pressure which electric showers aren't suitable for,

 

I need either an external pump fitted for about £440.00 or an electric shower with an integrated pump,

 

hope this helps you, can you help me?

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" a gravity fed system from the loft was installed "

 

Beginning to make sense now....if only you had posted that in your initial post

We could do with some help from you.

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Well I've just read the instructions on installation and it says cold water mains pressure.

So you may have a case.

But they also say read before installing.

 

There is also mention in the fault finding section at back of booklet about gravity fed systems and you can use this shower with an average gravity system.

What is the height of the tank to the shower unit?

 

Ps my triton electric shower works fine from my cold water tank system and there is only 5 foot height difference.

 

After re-reading your responses in starting to think your general builder is seeing you as a bit of a cash cow.

 

The pressure from a gravity fed system as long as you have at least a head of at least 5 feet will give you mains pressure anyway- your shower should function.

 

A trades person should of read the specifics of installing the shower.

Is he qualified to do the electrics?

 

You can buy a water pump from around £60 trade (around 100 quid to fit)

Or even if you went to screwdix you can get one for around £100

 

https://www.screwfix.com/c/bathrooms-kitchens/shower-pumps/cat820270?cm_mmc=Google-_-Bathrooms%20%7c%20Showers%20and%20Enclosures%20%7c%20Generic%20-%20Non-RLSAs-_-Parts%20-%20Pumps%20-%20Exact-_-water%20shower%20pump__kenshoo_clickid_&ds_rl=1245250&gclid=EAIaIQobChMImfWs9eOB1wIVCI0bCh02Sge4EAAYASAAEgJ6UPD_BwE&gclsrc=aw.ds&dclid=CK7erPrjgdcCFfcT0wodmZgPRg

 

I'm thinking you are being seen as a free ATM machine by the general builder.

 

One other small point, why didn't you get a plumber to do the shower rather than a general builder?

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Thanks for the response,

assuming the fitter arrived and read the instructions

he would not have fitted the shower

I would have been liable for a call out charge which to me would be Argos' fault.

 

Sorry I have read the booklet and in no way does it say gravity fed will work, can you please quote.

 

I have consulted Which and you dont need any qualifications to swap out a shower only install from new.

 

The builder has not taken any advantage

they fitted the shower as requested,

it wasnt fit for purpose,

 

I bought another shower they fitted that and charged accordingly,

I used a general trades person as this happened on a Sunday evening,

we dont have a bath and in a busy house hold

 

I needed the situation rectifying quickly before work, Uni etc

and they were the only ones available at short notice

 

he was more than capable of connecting one pipe, drilling four holes in the wall and connecting three wires.

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The stuff on gravity fed systems is in the faq or troubleshooting pages.

 

General builder would need to be qualified in electrics.

What if he had fitted it and you turn it on and got electrocuted? Its not swapping out, and a reputable and qualified person would of read the specifics before installing.

 

It matters not that the builder was the only one available at short notice. In fact it should of been the 1st red flag.

 

I can see Argos point in their reply to you.

Not fitted in accordance to manufactures guidelines.

If they were read before fitting the product could of been returned.

Maybe someone with a law degree can pick thru the small print to the nth degree for you and find a small loophole but I don't think you have a strong case but still try.

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Ok,

I have read the manufacturers guidance and there is nothing suggesting gravity fed is suitable, please quote.

 

No the builder would not need to be electrics qualified, please look at the advice from Which, I cant post the link as the forum wont let me.

 

The person did not need to read the instructions as it is very basic, drill four holes, secure shower, connect pipe, wire the same as a standard plug.

 

No red flags, job done at a reasonable price, the shower failed as it was not sold as described, the fitting was not the issue.

 

The shower was fitted in accordance with the manufactures guidelines even though they weren't consulted, even if they had been referred to that part of the booklet is past the compatibility piece which is the real issue, the shower failed to work as the water pressure was not sufficient.

I did return the product and was refunded as the item was not fit for purpose/sold as described my issue now is consequential loss.

 

In summation:

1. Was the shower advertised as suitable for ALL water systems, Yes,

 

2. Was the shower fitted correctly, Yes,

 

3. Did it work, No,

 

4. Was this due to the item being installed incorrectly, No,

 

5 Was the shower sold as advertised, No,

 

6 Had the instructions been read from cover to cover in spite of the advertised suitability would the shower have been fitted, No,

 

7 Would I have still been charged by the trades person for a call out, Yes,

 

8 Are Argos at fault, please comment......

Edited by Hoganj719
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1 yes

2 no ( shouldn't of been fitted if competent person reading instructions)

3 no

4 yes. Not fitted to manufactures guidelines. Would of been avoided by answer in post 2

5 no

6 no. And there lies your problem

7 no. Shower could of been returned and a suitable one purchased to be fitted.

 

8... Partly. But not to the level of compensation your requesting.

 

 

Ps you still have not said how much of a head of water you have above the shower.

My trinton shower works perfectly well inspire it saying its for cold mains only.

You haven't also answered y your builder wants to charge you £440 for a pump you can get for £60.

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Hi

 

1. On the Argos link you provided it states "Compatible with all water systems - install as per manufacturers guidelines."

Did it state this at the time of purchase?

 

2. On the same Argos link were all 4 of the "view document PDF" displayed at time of purchase?

 

3. On the same Argos link if you download the very first "view document PDF" and go to Page 2 of PDF -Section 1 Checklist - Specification - Pumbling - Supply Source it states clearly "Mains pressure cold water".

 

4. In your above post its a bit confusing as you seem to imply the person you employed did not read the manufacturers and just installed the shower but then imply it was installed as per the manufactures instructions. (Did the person you employed fit the shower as per the install instructions from the manufacturer?)

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I think the confusion comes from compatible with all water systems.

The shower does as long as your system gives mains pressue.

Mains water pressure is the ability to fill a 1 gallon container in 30 seconds or less.

 

If you have to modify your system then that's an addition and out of manufactures hands.

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Hi the wording and PDF documents have since been added. On point 4 the shower was fitted correctly, the documents were not read but nothing in the installation impaired the performance of the shower. Hope that makes sense.

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1 yes

2 no ( shouldn't of been fitted if competent person reading instructions). The installation was performed correctly.

3 no

4 yes. Not fitted to manufactures guidelines. Would of been avoided by answer in post 2. Disagree fitted correctly, water supply wrong

5 no

6 no. And there lies your problem

7 no. Shower could of been returned and a suitable one purchased to be fitted. The shower was returned, the fee to the fitter would be a call out charge.

 

8... Partly. But not to the level of compensation your requesting. What level do you suggest?

 

 

Ps you still have not said how much of a head of water you have above the shower. Sorry not had time to measure it.

My trinton shower works perfectly well inspire it saying its for cold mains only.

You haven't also answered y your builder wants to charge you £440 for a pump you can get for £60.

My builder didn't, this was a separate quote which I dismissed, I then sourced a shower with a built in pump designed for tank fed systems and had that fitted.
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ah you've finally understood...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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