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Saj3535

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  1. Saj3535

    Fake Iphone 15

    Hi, An update on this, recieved a call from Argos yesterday they are trying to get in touch with apple to block the phone. Was promised a call back today but so far no call recieved. Called my bank today regarding this, had an unpleasant conversation with the advisor who basically told me to wait until the investigation by argos is completed or wait 15 days from the transaction date to raise a dispute with the bank.
  2. Saj3535

    Fake Iphone 15

    I have done the IMEI check and under the black list status it is clean with the correct serial number. Is there something specific that I need to look for? I am completely baffled by all this, searching the net I have found other people have recieved fake iphones direct from apple.
  3. Saj3535

    Fake Iphone 15

    How do I check the registration history?
  4. Saj3535

    Fake Iphone 15

    Each employee has access to the company perks, I have just checked the terms and conditions and it states once a gift card is purchased is it then the responsibility of Argos to issue a refund. I purchased the gift cards through the employee perks, I can try contacting them and see what they can do.
  5. Saj3535

    Fake Iphone 15

    Hi, The gift cards were purchased by me, I purchased through my employers perk programme offering 5% Off for a £500 argos gift card. They were not purchased direct from Argos. I managed to save some money this way so i will get access to the gift cards if a refund is issued. I used 2 × £500 gift cards and £200 debit card payment. I recieved a follow up call from the store manager and I was told they are trying to get in contact with apple about this, they have checked their cctv and the phone was recieved directly from apple, it has not been returned by a customer. I will contact the ceo email ASAP
  6. Saj3535

    Fake Iphone 15

    Hi All, Just wanted to share my experience and get some advice on my recent purchase from Argos. I purchased an IPhone 15 Pro Max from Argos and chose the click and collect option. I went to collect the IPhone today from my local Argos. Upon collection I noticed the packaging was dirty so i asked the argos collague if the phone was new, i was told by the Argos employee the security tags are in place so item is new. I drove out of the Argos carpark and my wife opened the packaging and she noticed that the phone did not look like an Iphone, it felt very light and no apple logo on the back of the phone. Upon further inspection it turned out it was a fake iphone. Within 10 minutes of leaving the Argos carpark I returned to the store and informed them that I have been sold a fake iphone. The Argos employee spoke with the store manager and they informed me a Full investigation will be performed and I will not recieve a refund or replacement until the investigation is complete, they are going to check cctv cameras and contact apple. I was told to take the fake iphone but I refused to do so. I paid for the phone in part gift cards and debit card, I feel very frustrated and upset I was made to feel like I have done this on purpose by the Argos employees. I called the Argos customer service and logged a complaint. A manager called me back and said they cannot deal with the complaint as I collected from a branch and the store manager is responsible for the complaint. Has anyone had any similar experiences? What are my next steps here, any advice would be appreciated.
  7. Hi, I just wanted to get some advice. I took out a student account with Natwest around 2008 and at the time I was offered an overdraft of £1500. Around 2009 I defaulted on the account and I never paid back the overdraft. Its been over 10 years since I defaulted and within this time i have not had any communication from Natwest to chase the debt not even a letter. I am more curious than anything whether this would have any impact on me in the future if I applied for a Natwest mortgage for example? I tried to do an eligibility check for a Natwest credit card and half way through it recognised thar I have account with them and requested I enter account details to proceed. How long do Natwest hold details for? Is it worth paying the debt to avoid future problems?
  8. Hi, thank you for your response. That is my issue, i can find a link for littlewoods direct but i am not sure if this covers isme very and additions. I have searched for shop direct group ppi complaints but i cant seem to find anything to register a complaint under the group to cover all accounts?
  9. Hi, Just wondering if it worth making a PPI complaint for a Halifax ,mortgage that was taken out in 1980 and was paid off in 2001?
  10. Hi all, I am starting a PPI complaint before the deadline and i need some advice and help please. I have had various accounts over the last 10 years for catalogues, littlewoods, Isme, additions and Very, i think these are all part of the shop direct group. I am not sure who to send my complaint to cover all my catalogie accounts before the deadline to get the ball rolling, can anyone send me advise me who i need to complain to? Is there a link i can use to submit the complaint online?
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