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    • Hello I am a resident of a communal block of flats owned by a Housing Association and since Tuesday 14th May 2024 Matthews and Tannert had put up scaffolding for a job on the roof last week, which was up for the best part of nine days. They had removed the scaffolding on Thursday 23rd May 2024 but my Sky box is still not working because of the satellite dish outside, and I was wondering whether the scaffolders had touched the dish while it was there and as a result had probably knocked the dish and probably made the dish go out of signal or whatever. I needed someone to check this out as well as to see my Sky box to see what could be the problem, and hopefully sort this out. I have had my Sky Digibox for many years and I have got recordings saved on them that I have had a long time - it would break my heart if I had lost them forever.       I contacted Sky but I almost made the mistake of accepting an offer where I would have to pay £31.50 and wait a whole month without television in my front room for it. I am in debt at the moment and I don't want all this on top of everything else - thankfully I have since cancelled it two weeks later when I told the person on the phone that it is the dish which is at fault as well as the fact that I live in a communal Housing Association property, and so that is one of very few weights off my mind. I emailed the Housing Association's Repairs department and they said that they will contact an electrical company to come out and see to the dish outside. I received a telephone call on Friday 24th May from the man to say that he will arrive on Wednesday 29th May 2024 to do the job. He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. I have enough on my plate with regards to health problems and depression without things like this making things worse. I would appreciate it if something was done.  I don't like naming and shaming but it is Matthews and Tannert's fault that I am in this situation in the first place, and sometimes I wish that I could sue them. In a nutshell, I have had more than enough after being without TV in the my front room for nearly four weeks. Also, at a time like this, I am missing so much of interest on TV what with the General Election comning up in just a few weeks.
    • There's no facility for a settlement "out of court" as such. But matters that are started under the "Single Justice" (SJ) Procedure can often be concluded without the defendant appearing. The SJ procedure, as the name suggests, involves a single magistrate, sitting in an office with a legal advisor, dealing with matters "on papers" only. Nobody else can attend. The SJ deals with straightforward guilty pleas. Anything where the SJ believes the defendant should appear, or which should be dealt with by the "ordinary" court are adjourned o a hearing in the normal magistrates'  court .As well as this, all defendants have the right to a hearing in the normal court if they wish. Nobody is forced to have their case heard under he SJP.  In particular, as far as traffic matters go, a SJ will not disqualify a driver and if a ban is to be considered, the case will be passed over to the normal court. Because, following your SD, you will be pleading Not Guilty (and offering the "deal"), your case would usually be heard in the normal court, meaning a personal appearance. To be honest, performing your SD at the court is a more straightforward way of doing things. It avoids any possible hitches involved in serving he SD on the court. But of course, as I said, most courts have backlogs which mean an SD may not be quickly accommodated. If you do end up doing your SD before a solicitor, check with them the protocol for serving it on the court. Do let us know what the solicitor says about Wednesday.    
    • Welcome to posting on CAG cabot, people will be along soon to help you try to sort this out. Please complete this:  
    • Quotes of the day penny mordaunt came out swinging with her broadsword, and promptly decapitated sunak while Nigel Farage, representing Reform UK, made contentious claims about immigration policies, which were swiftly fact-checked during the debate.   Good question though raised at labour about the 2 child benefit cap, which I broadly agree with, but the tory 'trap' assumes tory thinking - rather than child centric thinking. There should be no incentives to have kids as a financial way of life paid for by everyone else ... ... BUT the kids should not be made to suffer for the decisions of their parents Free school meals would feed the kids, improve their ability to learn, and incentivise them to go to school. As an added benefit ... it would invest in our nations future.   How far this should go is a matter for costing, social intent and future path of the nation, but not feeding our nations kids is an abomination. There should be at least one free school meal per day for every child who attends school. Full Stop. Its the cheapest and most effective investment in our future we could make.
    • Hey people, I've been browsing this amazing forum for the past year and recieved a letter today which has made me require some help. Received a claim form from Cabot in the Civil National Business Centre in regards to an Aqua Credit Card taken out in 2018. I failed to make payments due to financial hardship and have not taken out any credit or uses any forms of credit since. Received a lot of letters from Cabot and their solicitors Mortimer Clarke which I've ignored    By an agreement between New Day Ltd RE Aqua& the Defendant on or around 26/03/2018 ('ths Agreement) New Day Ltd RE Aqua agreed to issue Defendant with a credit card. The Defendant failed to make the minimum payments due. The Agreement was terminated following the service of a default notice. The Agreement was assigned to the named Claimant. Cabot Credit Management Group Limited, acting as servicing agent of the named Claimant through its Appointed Representative (Cabot Financial (Europe) Limited), has arranged for these proceedings to be issued in the name of the Claimant. The named Claimant may be entitled to claim interest under the Agreement but does not seek such interest and instead claims interest under Section 69(1) of the County Courts Act 1984 at 8% p.a.from03/03/2023 until date of issue only, or alternatively such interest as the Court thinks fit THE NAMED CLAIMANT THEREFORE CLAIMS 1. 3800.82 2. INTEREST OF 379.84 3. Costs How would I go about this and what could happen? I don't remember much details about the card either.
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CMS/Gladstones claimform - windscreen PCN rental car - QUEEN STREET APARTMENTS (Leicester)


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Hello all. New to this forum, just going to copy and paste the template with my answers.

 

Name of the Claimant: Comprehensive Management Services LTD

claimants Solicitors: Gladstones Solicitors Limited

 

Date of issue: 25/09/2017

Date of Acknowledgement - 13/10/2017

Date to file defence - 27/10/2017

 

Particulars of Claim:

1.The driver of the vehicle registration ... (the 'Vehicle') incurred the parking charge(s) on 04/06/2017 for breaching the terms of parking on the land at QUEEN STREET APARTMENTS

 

2.The Defendant was driving the Vehicle and/or is the Keeper of the Vehicle.

 

3.AND THE CLAIMANT CLAIMS

£160 for Parking Charges / Damages and indemnity costs if applicable, together with interest of £2.91 pursuant to s69 of the County Courts Act 1984 at 8% pa, continuing to Judgment at £0.04 per day.

 

What is the value of the claim?

£162.91 + £25 Court fee + £50 Legal representative's costs = £237.91

 

Has the claim been issued by the Private parking Company

or was the PCN assigned and it is the Debt purchaser who has issued the claim ? Comprehensive Management Services LTD.

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? Not sure what "Notice of Assignment" is, I did receive a PCN & a "Letter Before Claim".

 

 

Full Story

- I pay £50 PCM (in addition to rent) to Queen Street Apartments for parking in the car park in question. This is for my can.

 

- As my car had suffered crash damage, and was stationary in the car park,

I picked up a rental car (listed in POC) on Saturday 3rd June at 14:46.

I have proof of this.

It's worth noting that as this was a rental, I was the temporary keeper of the vehicle, but not the owner.

 

- Once arriving at the car park in question with the rental car,

I went immediately to the administration office of my building where parking permits are issued.

They have previously provided me temporary permits for rental cars in the past, free of charge.

 

- Unfortunately, the office was closed at this time, and as far as I am aware, there is no other way to attain a permit.

 

- As soon as the Queen Street Apartments staff were back in the office on Monday,

I immediately obtained the parking permit (it was too late, I already had the parking ticket).

I still have the parking permit as proof.

 

- My defence is that I did everything I possibly could have done in order to comply with the regulation, but was unable to do so.

As a resident of Queen Street Apartments who pays for a spot in this car park,

I was well within my rights for my car to be there

- even though a parking permit was not present.

 

I appealed the parking fine with the Independent Appeals Service (using my PCN number),

and it was rejected on the basis that they are "only able to look at the lawfulness of the charge and not at any mitigating circumstances".

 

Gladstones Solicitors then sent me a "Letter Before Claim".

I responded that I am unwilling to pay on the basis of [what I wrote above].

Now, they sent me the claim form.

 

I would appreciate any advice on how to proceed.

While I am happy to fight this (pending your advice),

it is a concern that if this goes to court, and I lose,

I may have to pay out several thousand pounds in legal fees

- at least I read that this is a possibility.

 

I have yet to respond to, or acknowledge, the claim form,

although I have until 13/10/2017 to do so.

 

 

I am not sure if it is worth me defending this,

or if I should just pay the money they are requesting?

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If you lose - which you won't - you'll have to pay very limited costs because this is a small claims action. Certainly not thousands of pounds! In Gladstone's claim they are asking for £75 costs.

We could do with some help from you.

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its is NOT A FINE

and they canr claim '£1000's in legal fees' if you defend

simply follow the std practice

 

 

pop up on the MCOL website detailed on the claimform.

.

register as an individual

note the long gateway number given

then log in

.

select respond to a claim and select the AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

 

get a CPR 31:14 request running to the solicitors

.

don't sign anything

.

to the solicitors

[Your address]

.

[Their address [solicitors]

.

[Date]

.

Dear Sir or Madam,

.

Re: (Claimant's name) v (Your name) Case No:

.

CPR 31.14 Request

.

On (date) I received the Claim Form in this case issued by you out of the (Name) county court.

.

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

.

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

.

1. the contract between [parking company name] and the landowner that assigns the right to enter into contracts with the public and make claims in their own name,.

.

2.proof of planning permission granted for signage etc under the Town and Country Planning Act 2007

.

3.copies of the notice to driver, notice to keeper and any other correspondence from [insert Claimant Name] & [insert Solicitors Name} to the defendant that they intend to rely upon in court.

.

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are disclosed at your earliest convenience..

.

Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy.

.

Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

.

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

.

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

.

If you are unable to comply with this request within 14 days and believe that you will never be able to comply with this request please confirm in your response.

.

You are reminded that as this case is yet to be allocated to a track, CPR31:14 does apply, a refusal to comply because you 'think' at this stage you dont have too will be used against you in any filed defence.

.

Yours faithfully

.

TYPE YOUR NAME DO NOT SIGN IT

 

should be easy to defend you have supremacy of contract

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What does the lease say about parking?

I'm sure your lease with the owners out trumps any contract they have with Mr rip-off parking clowns ltd

 

The only reference to parking I have in my rental documentation is that "rental payments are £xxx.xx inc car". However, I do not have my tenancy agreement and have requested a copy of this.

 

If you lose - which you won't - you'll have to pay very limited costs because this is a small claims action. Certainly not thousands of pounds! In Gladstone's claim they are asking for £75 costs.

 

That's extremely comforting to know. Thank you.

 

 

@DX100UK

 

Thanks for such a detailed post, I sincerely appreciate that.

 

Will follow your instructions, get the letter posted tomorrow, and let you know how it goes.

 

Thanks again.

 

Peter.

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you need to acknowledge the claim or you lose by default.

This then gives you another fortnight to put in a skeleton defence.

 

The particulars of claim are their usual roboclaim and contain no detail as to how this came about or in what capacity they are suing you-the driver and keeper are 2 very different people in this case so which are you according to them?

 

That will allow you to ask for the claim to be struck out under civil procedure regs but generally request for this dont get read until the same time as all of the material relating to the case itself so you cant rely on the not having a claim to get it knocked back, you have to prepare for the worst.

 

To this end can we see pictures of the signage and redacted copies of the ticket and NTK as they are likely to be so wrong they cant create a contractual obligation in the first place.

 

the circumstances to describe also mean that this isn't a contractual matter, if you have to show a permit and the methods of obtaining one are not available the amount claimed is not a consideration for parking but a penalty set to deter parking and that is still unlawful as it is outside the decision of Beavis.

 

Also if you cannot lawfully park there then that is not an offer of a contract but a prohibition so trespass by yourself. That is nowt to do with the parking co as only the landowner can make that decision, (no licence to offer contracts).

 

In short there is no reason for the claim but as the lawyers who advise these parking co's are only in it to make money and stuff their obligations as SRA members and owners of the Trade Association the parking co's belong to.

Edited by honeybee13
Paras
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simply no legal requirement

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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That is Gladdys letter of claim, not an NTK.

Also the NTD slapped on your vehicle makes it clear that they are acting on behalf of the landowner, not in their own name so you cant owe them a penny and Gladdys arent acting for the landowner.

 

 

When we see the signage I am confident that it will contain enough fatal flaws as to be worthless as an offer of a contract.

this means that when we pick out the relevent bits you can give them a good kicking

 

the correct legal term is locus standi and means the right to be there.

They cannot act on behalf of someone else.

 

You wil need to send Gladdys a CPR 31.14 request for sight of the contract between CMS and the landowner that assigns the right to enter into contracts with the public and to make civil claims in their own name.

( see other thread for a longer version of what to write)

 

 

As their ticket indcates they dont have this right Gladstones telling you that they dont have to produce aything under CPR31 for small claims track will actually be their undoing !

 

Your defence is now becoming clearer in my mind,

no locus,

they are not the creditor,

no contract offered ( probably prohibition rather than contract),

none adherence to POFA so cannot claim keeper liability and whatever the signs get wrong whick is likely to be the amount claimed is thus an unlawful penalty rather than a contractual sum.

 

There will be more that you will go into detail if the need arises (including the lack of NTK, non adherence to the new rules for LBA's and other procedural matters)

 

 

I suspect that they will bottle it at the last moment after they realise that you arent going to be scared into paying up.

Gladstones can dupe their IPC members into using their "lose yourself a fortune" service once so as this is a new outfit to fall for their soft soap I suspect that they wont drop it as soon as they get notification that you are defending, which is when they should run away as it is cheaper for them at that point.

 

Bring on the signs. make sure that you photograph the entrance to the land from the public highway as well, no signs there is nearly always a killer for them regardless of how many and how good their other signs are

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Thanks for the thorough response, and apologies for my delayed reply.

 

A CPR 31.14 request has been sent through to Gladstones, and as it was tracked, I know they received this today (17/10).

 

If the document I previously uploaded is not a NTK, then I have not had one.

Apparently, I'm not 100% clear on what this document is ..

 

I have taken pictures of the signs, but I am unable to upload them,

I get an error message that simply says: "Please do not" .. :!:

 

Can I upload to a media sharing site and post the link instead?

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read the upload guide

PDF please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Forgot they had to be PDF'd, apologies.

 

The "IMPORTANT" sign is on the black gate, which is technically at the entrance, but as the gate is always open, you wouldn't see it unless you're looking around for it. However, this sign is also on the far brick wall, as is the Comprehensive Management Services sign.

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the sign says only certain people permitted but then says trespassers are allowed if they pay.

Well , that means either permission is needed or you have permission.

 

The wording fails to make sense so are they saying you can park there or not

as it prohibits people who dont have a permit from parking

so perhaps the people with permits have to pay the consideration.

 

you cannot adhere to the conditions of the signage so not a contract and the money claimed is thus a penalty

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you wont,

they never respond because that kills their claim most of the time.

 

Gladdys are the IAS so they are happy to lie and ignore the court protocols to benefit their clients and more importantly, themselves.

 

They dont do this for free,

they charge the parking co win or lose but appear to take a cut if they win.

 

This means that they have a dishonest interest in prosecuting these claims but do so badly as a stop loss becasue they dont want to spend a lot of time on them as they know they are mostly garbage

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urm you did file your defence on the 27th didn't you?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you should get an ack letter from the court soon then.

 

what defence did you file please on MCOL?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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MCOL or by paper?

If MCOL then just log back in and see if anything has progressed.

Paper copy to Gladdys if you havent already.

 

Ignore anything they have to say about procedures, you follow the instructions of the court.

 

I did, and I was told that I would have a response the next day. However, I have not heard anything, positive or negative.
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  • 2 weeks later...
you should get an ack letter from the court soon then.

 

what defence did you file please on MCOL?

 

The defence were exactly the points we discussed here; as a summary:

 

- No way for me to obtain a permit.

- No clarity on who is being sued, owner or keeper.

- The parking charge notification is effectively a penalty to deter parking, which is unlawful.

- Signs unclear

- No response to CPR 31:14 request.

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go check MCOL

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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