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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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being spied on by collegue


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I drive a company vehicle ( recovery truck ) as part of my duties

and as with all of the company vehicles it as a tracker fitted for purposes of theft

and or monitoring the location of the truck and myself to see if im in a location

or area or if im going to be in that location within a time slot to attend another job,

I have no issues about this at all as it makes sense and is cost effective to my company

to send the nearest truck to attend a brake down,

 

my niggle is this,

my employer as given the log in details of the tracker to one of my co workers

who when not engaged in work duties logs in to the tracker on his mobile phone

and checks other drivers locations including my own,

 

 

i have asked him countless times not to do this as i see this as an invasion of my privacy

and see no reason for him to know were i am,

 

 

his answer is always the same ( hes not watching me, hes watching the truck )

and this same answer as been repeated by my employer when ive brought the issue up in front of him

although the truck is issued to me and parked at my home address when im off shift and not used by other drivers,

 

 

i also feel as hes doing this during the shift

hes also watching me when hes off shift as my shift ends 2 hours after his

but i have no way of proving that its just a feeling,

 

 

i have also brought it to his attention that im sure its a breach of the Data protection act

as the information is in fact being distributed by him having the log in details for the tracker,

 

so the question is,

is there any laws on this and can i do something to actually stop my co worker spying on me ?

or do i just bite my lip and put up with it,

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Mark, welcome to Cag.

 

If this were me and I thought there was a breach of the Data Protection Act, I'd first and foremost get in touch with the Information commissioner who regulates the Act.

 

You can do this quite confidentially by email or just by telephone. This is the address, telephone number and email address:

 

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113

 

email: [email protected]

 

Website:http://www.ico.org.uk

 

I had a completely different issue about the DPA myself and despite what people say about regulators (chocolate fireguards most of them) they have been brilliant and very supportive for me, so call them and explain your issues and they'll tell you what you need to know.

 

If you get the answer you are looking for, ask them to confirm it in writing, then you'll have something to show your employer. Think first before making a complaint about your employer to the ICO as you don't want to jeopardise your employment if they begin writing to them.

 

Hope you get it sorted, sounds most uncomfortable.

 

andrew1

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I drive a company vehicle ( recovery truck ) as part of my duties

and as with all of the company vehicles it as a tracker fitted for purposes of theft

and or monitoring the location of the truck and myself to see if im in a location

or area or if im going to be in that location within a time slot to attend another job,

I have no issues about this at all as it makes sense and is cost effective to my company

to send the nearest truck to attend a brake down,

 

my niggle is this,

my employer as given the log in details of the tracker to one of my co workers

who when not engaged in work duties logs in to the tracker on his mobile phone

and checks other drivers locations including my own,

 

 

i have asked him countless times not to do this as i see this as an invasion of my privacy

and see no reason for him to know were i am,

 

 

his answer is always the same ( hes not watching me, hes watching the truck )

and this same answer as been repeated by my employer when ive brought the issue up in front of him

although the truck is issued to me and parked at my home address when im off shift and not used by other drivers,

 

 

i also feel as hes doing this during the shift

hes also watching me when hes off shift as my shift ends 2 hours after his

but i have no way of proving that its just a feeling,

 

 

i have also brought it to his attention that im sure its a breach of the Data protection act

as the information is in fact being distributed by him having the log in details for the tracker,

 

so the question is,

is there any laws on this and can i do something to actually stop my co worker spying on me ?

or do i just bite my lip and put up with it,

 

So your co worker has been given responsibility by your employers to keep an eye on the location of the companies trucks. Which they would be entitled to do and not a DPA issue.

 

Quite often within companies, employees are given responsibility for security or project, which they have to maintain a level of secrecy. There may be good reasons why your employers have done this and before you make a mistake, you should speak in confidence to your line manager.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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If you want advice on your thread please PM me a link to your thread

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I drive a company vehicle ( recovery truck ) as part of my duties

and as with all of the company vehicles it as a tracker fitted for purposes of theft

and or monitoring the location of the truck and myself to see if im in a location

or area or if im going to be in that location within a time slot to attend another job,

I have no issues about this at all as it makes sense and is cost effective to my company

to send the nearest truck to attend a brake down,

 

my niggle is this,

my employer as given the log in details of the tracker to one of my co workers

who when not engaged in work duties logs in to the tracker on his mobile phone

and checks other drivers locations including my own,

 

 

i have asked him countless times not to do this as i see this as an invasion of my privacy

and see no reason for him to know were i am,

 

 

his answer is always the same ( hes not watching me, hes watching the truck )

and this same answer as been repeated by my employer when ive brought the issue up in front of him

although the truck is issued to me and parked at my home address when im off shift and not used by other drivers,

 

 

i also feel as hes doing this during the shift

hes also watching me when hes off shift as my shift ends 2 hours after his

but i have no way of proving that its just a feeling,

 

 

i have also brought it to his attention that im sure its a breach of the Data protection act

as the information is in fact being distributed by him having the log in details for the tracker,

 

so the question is,

is there any laws on this and can i do something to actually stop my co worker spying on me ?

or do i just bite my lip and put up with it,

 

 

I'm not seeing the issue here, if the employee has been tasked to ensure the trucks are safe, either:

A) working (where the driver would notice it's theft!), where they would be expected to be "out and about", or

B) parked at its "not working" parking point.

 

Is the problem that this employee gets to know your home address?

That it gets noted as being at the parking point when you are supposed to be "on shift"?

Or that you feel you can no longer use the truck for non-work activities, after work hours?

 

I see their point : they are watching the truck, not you.

Nothing to stop you leaving your house in your own vehicle, in your own time, so it is the truck that is monitored, not you.

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Hi,

 

I would get in touch with the ICO and see what they say.

 

I believe you can't suffer detriment for inquiring if someone is breaking the Law.

 

Also ask if the person has received the proper training as he is now in charge of personal data.

 

By the way how long have you been with the company?

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