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    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
    • Read how your orgnisation can make opportunities and employment more accessible for disadvantaged young people.View the full article
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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WTC Query?


Rocketronnie
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Hi all I have a couple of question about mine and my partners WTC claim as we are new to claim WTC.

 

My partner works 33 hours a week at NMW and I worked 15 hrs a week but my contract came to an end at the end of November, we have been claiming WTC since April.

 

I have checked entitled to website and says we are still entitled to the same amount of WTC.

 

Questions are do I need to inform the HMRC of the change of income even though they won't be a change in amount received or can I just wait till the renewal forms in April? Is they any negative effects of not informing them and waiting on the renewal?

 

Also on to the question of renewal our income for year 15/16 will be lower than 16/17 so on the renewal forms can you put down how much your going to earn for the year 16/17 instead of going off the years 15/16 income? As it is going to be about £5,000 less for the year 16/17.

 

Thanks for any advice.

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A change of circumstances is required if your money goes up OR down. Be safe a make the decision to notify this way you will always have the correct details registered. Also if you do not do so it could come back to haunt you later on...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Would it not be a good idea to pay the unwanted income into a savings account then when they do come after you for over payments you have proof you have not used it and can repay immediately. Make sure you have a record of you informing them with dates and copies of letters and transcripts of your notes f Tele calls.

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That is one option and up to you. But as advised I wouldn't do that. Why, because if you fail to notify a change within a reasonable time (21) days you could get a penalty for it and that could be 1000's or nothing or anything in between again that's up to you.

 

You could also get prosecuted for it too. But again that's up to you. I am just answering your query here and giving as many options as is reasonable.

 

Finally getting a criminal record is it really worth the cost of a letter? Please do the right thing and declare a change of circumstances...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Rocketronnie, what you have described is a change of circumstances.

 

You must notify the appropriate authority of any change of circumstances immediately however trivial it may seem to you, or whatever 'advice' you may have gleaned from any other source.

 

Asking the appropriate authorities that you notify to confirm to you in writing what, if anything, more you need to do would put the onus on them to give you the right advice.

 

Make sure you keep records/evidence of having done so. Failure to do this could result in all sorts of grief later on. Make sure, too, that you have confirmation in writing of the effect, or not, that the change of circumstances may/may not have.

 

Income for the financial year 15/16 cannot be definitively determined until the end of the period. Any figures you use now can only be an estimate based on the current position. Likewise for future years.

Mikeymack could not have made the position clearer, ignore his advice at your peril.

 

 

If you can provide a link to the website that you have got the information from that might help us to determine its veracity, but however reliable it may be, the fact remains that you must report changes of circumstances.

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After reading all the advice here I decided that it's probably in mine/my partners interests is to inform them as I wasn't sure about the change of circumstances/phone call malarkey.

 

Anywho I rang them he made the changes to our account and said it will be 4/6 weeks and I will get a revised tax credit notification and we will be still entitled to them since my partner is working over 30 hours and payments will continue at the same rate until the revision is done and will then either go up or down.

 

Thanks for all the sound advice :) .

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We try to help posters not to fall into the overpayment trap. This would mean you paying back a debt that was not needed to be dealt with. It just makes great sense in dealing with it at the earliest opportunity and getting HMRC to work out what you are due and to process your claims correctly...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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