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    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
    • no its friday 21st by 4pm if you'd done it properly and read the sticky in post 2 it clearly says: ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM  
    • Have had a read up just to double check last day to file defence is 24 June (claim form date is 22 May)
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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If you pay them anything, you are tacitly admitting the debt exists. The very point of a CCA request is to make them prove the debt exists. BTW a CCA request is not appropriate for an overdraft, as there won't be an agreement.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

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http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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Barclays is overdraft.

Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

A to Z index

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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Hi

 

I think I knew that CCA was not appropriate for overdrafts but want to know if Barclays sold this onto CSL or are managing it themselves; have had a letter from Barclayys saying it's been referred to CSL but nothing else.

 

Re: the payments, not denying the debts are mine; but Newmans have threatened to apply for a Statutory Demand for payment so want to start fighting back; ust really worried about paying nothing at all!!

 

Making a real hash of this

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This is a link to SAR (Subject Access Request) letter in the library which is a bit general but more geared to bank accounts. You need to send to Barclays with a £10 postal order.

 

http://www.consumeractiongroup.co.uk/forum/content.php?417-A-Subject-Access-Request-for

Please support CAG and they will support you.

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This is a link to SAR (Subject Access Request) letter in the library which is a bit general but more geared to bank accounts. You need to send to Barclays with a £10 postal order.

 

http://www.consumeractiongroup.co.uk/forum/content.php?417-A-Subject-Access-Request-for

 

The SAR is not specifically geared to bank accounts. It is a request under the Data Protection Act for copies of everything that DCA/Creditor might hold on you so it applies to any dealings that you might have with that organisation.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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The one thing that worries me is the threat of a statutory demand for payment, then bankruptcy which would put my home at risk. I know most caggers say it's unlikely the dca would do that due to cost but i am reading some horror stories on the forums where dca's have done just that.

 

DCA's will only resort to such measures (for such small amounts especially) IF THEY SENSE WEAKNESS ... ie; that you are using format letters and don't know what you are talking about.

 

On the other hand, is is known that OR's and DCA's will challenge by saying that you are using template letters and suggest you take advice - but then, there is a defense here as they, invariably, are doing the same - and their template have cost them lots of money.

 

Another point that I have not seen mentioned on this forum is this... "they", generally speaking will only go to court in about 10% of cases, so the more you know about the subject and how to block their threats the better your chances.

 

It takes six years for a debt to be wiped clean from the last payment (or, I think contracting with them) - that has to be the target - anything better is a bonus.

 

On this basis and taking the time to get a feeling for the subject from other sources too is to always be polite - okay, slate 'em off herein, but, in your communications, BE POLITE, but firm. YOU ARE RIGHT, THEY ARE WRONG - they did not lend you any money and the debt collectors have no right to interfere in a matter that is private between you and your lender. AND ALWAYS, BE BETTER THEM THEM.

 

Hope this makes sense

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I strongly disagree, the 'AIM' is not to reach the limitation period, the aim is to reclaim your rights, ask the relevant questions, then if they fail to supply the correct answers, the choice of how to deal with them is entirely yours.

Besides debts DO NOT get wiped, once you have a debt you will always have that debt, it is simply whether they choose to take legal action to enforce that debt within the first six years (five in Scotland) in order to recover the balance, failure to do so simply means that they forfeit that right to do so at a later date, they are perfectly entitled, and often do, demand payment far in excess of the limitation period.

 

DCA's DO NOT take anyone to court unless they have bought that debt and all of the rights to it under the law of property act.

 

DCA's resort to the methods you quoted, not because they might sense some form of weakness? But purely and simply because they are banking on the recipient of their puerile letters not to have an understanding of their rights or consumer law, hence using the threat of a SD as a debt collection tool, something which, when brought to the OFT&TS attention WILL be noted and closely monitored in future.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well those DCA's just get worse and worse.......just had someone pressing my intercom like crazy, I answer it and a voice tells me 'hello' Ola from Barclays' I ask who? again 'Ola' again the voice says 'Ola from Barclays' my response was 'what utter nonsense I know exactly who you are; how dare you come to my home you have absolutely no right to, leave, do not ring this bell again or I will take further action'

 

 

Just rang the company CSL and spoke to a very prissy madam and told her in no uncertain terms that they had sent someone to my home and, that they had no right to she asks why not? made it clear anything they had to say should be put in writing, she claims they had written to me, I told her nothing had arrived here and to write to me and record the letter that way we could all be clear about who has said what to whom.

 

I am absolutely furious!!!!!!!!!!

 

Any suggestions (apart from obvious)

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Apart from a physical response! No, if it had been me after just watching panorama tonight, then I would have been unable to control myself, hence why the front door is locked bolted and chained shut!

 

How very dare they! Have you sent these children the letter telling them that any fool who turns up will be taking their life into their own hands?

CSL are members of these cowboys too, so you can report it to them http://www.csaconsumers-uk.com/page/i-have-a-complaint

The OFT&TS http://www.consumerdirect.gov.uk/contact

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi BB

 

although I told him to leave in no uncertain terms |I have to say it rattled me a lot; shortly after he left I checked my post box and I found a card that had arrived today advising me that a company called power2collect would be sending a collector sometime between 9am to 9 pm; I will be making a complaint first thing in thr morning.

 

This joker said clearly he was from barclays; clearly he is not!! the company that call themselves power2collect must be CSL, since when you call the number on the card it goes through to CSL.

 

I am absolutely furious about his visit. Thank goodness I wasn't at the door when he arrived may have been tempted to get physical too!!

 

Haven't seen Panorama, actually got some work this evening but may have a look on the iplayer.

 

Thanks for the response, made me feel a lot better.

 

\the debt collection industry must be one of the fastest growing businesses nowadays.

 

Can't believe I did the right thing and wrote to all creditors explaining my circumstances and asking for a six month period of reduced payments with a review at the end and now being plagued by such unscrupulous bandits.

 

Starting to be exhausting; wondering if I should just sell up and admit defeat!!

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Hi BB

 

forgot to say I haven't sent them the F.Off my doorstep letter yet, will do so tomorrow with the SAR letter to Barclays their masters.

 

Once I send the SAR letter to Barclays does that stop any action bbeing taken until I have the information asked for?

 

And as for the charges on the account, do I reclaim them even though they were levied for overdraft fees and being over my overdraft limit?

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Sorry Charlie, I am not as tolerant as I ought to be.

 

Bubsie, don't get downhearted, it is YOU in control, you have done the right thing by giving yourself 6 months breathing space, something which a lot of others don't have the foresight to do, so your on the right road, no-one even prompted you to do that so your one step ahead already!

 

They have 40 days in which to supply you with the information requested in your SAR, they will probably continue sending out their mundane deforestation, but until you get that info then there is very little you or they can do, they would be extremely foolish to proceed with any legal action whilst you are still waiting for receipt of that info.

 

It matters not what the charges are for, ANY & ALL charges they have applied to your account MUST be challenged, if they refund them, it will be used to offset the total balance and hopefully will reduce the balance to a more manageable debt, or clear it completely!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well have just prepared my SARS letter to Barclays re: the overdraft; however have found (buried in a mountain of paperwork) a letter from Barclays saying they have transferred my bank account to CSL and they will not accept any further communication from me.

 

It continues to advise (I use the term advisedly) me that I must pay CSL the outstanding amount or make a payment arrangement. Does this mean the overdraft has been sold to CSL; do I still send the SARS letter to Barclays???????

 

Not sure how to approach this now.

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The SAR still goes to Barclays as they are the original creditor and have all the information.

 

Unless you have had correspondence that the debt has been sold or a Notice of Assignment, I suspect that they have just passed it to CSL for collection. The SAR should reveal more

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Hi Fred

 

I wanted to ask if Barclays have as they say (letter recceived 2.2.11 although dated 20.1.11) 'transferred' my bank account to CSL and will no longer communicate with me should my SAR letter have gone to the DCA rather than them. I am still sending the SARS to Barclays since the crossed P.O is made to them but do I need to send one to the DCA as well?

 

Still not certain if 'transferred' means it has been sold to CSL or not but the DCA seem to be getting increasingly frantic in their efforts to collect this debt. Got to the doorstep visit last night, but sent him packing.

 

I had a s**t day today but laughed when I came across some of your earlier posts; telephone calls diverted to the Dogging Line.........laughed so much it hurt.

 

Any thoughts on my query above?

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Yes.

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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