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    • So I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been .   And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company.   Looking over the pack today, and looking through old emails .. I find some discrepencies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure.
    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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I'm wondering if you could possibly offer me any advice, like you have kindly given to many before me.

 

The Task Enforcement came this morning at 7am to tell me that my car had been clamped, and that I could un-clamp it by paying a fee of £535

 

It all started on 22.07.2015 when I was contacted by my old landlady. She told me I was being chased by Bailiff's for unpaid Congestion Charge Penalty Notice.

 

I realized that DVLA must still have my old address, so I immediately sent off my driving license, and also called the Congestion people. They said that I now owed about £270 from entering the congestion area on 26.02.2015! But was too late to pay them. They kindly advised me this happens all the time and not to worry. There was another procedure. They put me in touch with the TEC. It was all very friendly. Having looked in my diary, 26.02.2015 I was on a job on Curtain road and retracing my steps on Googlemaps, I had turned around just inside the congestion zone without realizing at the time

 

The TEC then sent me the PE3 & PE2 Statutory Declaration application forms, which I completed and had signed by a local solicitor (£10 charge)

 

The TEC then sent me a letter on 04.08.15 to say that my APPLICATION WAS REFUSED without a hearing. There were options to apply for a review but they both had extra costs.

 

I presumed I would have to bite the bullet and pay the full amount, and have been waiting for a final bill.

 

Then the first correspondense from the Bailifs came this morning with a clamp. Aparently they are called Task Enforcement and I had to pay them £535 so that I could take my kids to school and drive to work :(

 

I must add that the bailiffs were actually nice guys, and it saddened them that there was nothing they could do. They said they would wait in the van for five minutes whilst I had a think

 

Is there any way of getting some of the money back now that I have paid it in full?

 

Breakdown of payment below

 

debt £202

Compliance stage fee £75

Enforcement stage fee £235

 

 

Thanks and best wishes

 

Joe

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I'm wondering if you could possibly offer me any advice, like you have kindly given to many before me.

 

The Task Enforcement came this morning at 7am to tell me that my car had been clamped, and that I could un-clamp it by paying a fee of £535

 

It all started on 22.07.2015 when I was contacted by my old landlady. She told me I was being chased by Bailiff's for unpaid Congestion Charge Penalty Notice.

 

I realized that DVLA must still have my old address, so I immediately sent off my driving license, and also called the Congestion people. They said that I now owed about £270 from entering the congestion area on 26.02.2015! But was too late to pay them. They kindly advised me this happens all the time and not to worry. There was another procedure. They put me in touch with the TEC. It was all very friendly. Having looked in my diary, 26.02.2015 I was on a job on Curtain road and retracing my steps on Googlemaps, I had turned around just inside the congestion zone without realizing at the time

 

The TEC then sent me the PE3 & PE2 Statutory Declaration application forms, which I completed and had signed by a local solicitor (£10 charge)

 

The TEC then sent me a letter on 04.08.15 to say that my APPLICATION WAS REFUSED without a hearing. There were options to apply for a review but they both had extra costs.

 

I presumed I would have to bite the bullet and pay the full amount, and have been waiting for a final bill.

 

Then the first correspondense from the Bailifs came this morning with a clamp. Aparently they are called Task Enforcement and I had to pay them £535 so that I could take my kids to school and drive to work :(

 

I must add that the bailiffs were actually nice guys, and it saddened them that there was nothing they could do. They said they would wait in the van for five minutes whilst I had a think

 

Is there any way of getting some of the money back now that I have paid it in full?

 

Breakdown of payment below

 

debt £202

Compliance stage fee £75

Enforcement stage fee £235

 

 

Thanks and best wishes

 

Joe

 

Think you are stitched up due to failure to notify DVLA of change of address. The notice of enforcement would have gone to the address they had at the time. They don't issue another to the address you later notify. The compliance and enforcement fees would be due, as would the debt. So not sure what grounds you have to appeal.

 

There are others on here who know more, but they would want to know the basis of your declaration to TEC which was refused.

We could do with some help from you.

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Think you are stitched up due to failure to notify DVLA of change of address. The notice of enforcement would have gone to the address they had at the time. They don't issue another to the address you later notify. The compliance and enforcement fees would be due, as would the debt. So not sure what grounds you have to appeal.

 

There are others on here who know more, but they would want to know the basis of your declaration to TEC which was refused.

 

My main beef is that I tried to pay TFL £270 back in July and was told I could not pay them and had to appeal instead.

 

I was happy to pay the owed amount. But how could I? I needed the statement with correct company/department/amount

 

Why didn't the TEC pass on the right payment details and amount owed when they rejected my appeal in Augyust?

 

I only found out today that it was Task Enforcement Ltd

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My main beef is that I tried to pay TFL £270 back in July and was told I could not pay them and had to appeal instead.

 

I was happy to pay the owed amount. But how could I? I needed the statement with correct company/department/amount

 

Why didn't the TEC pass on the right payment details and amount owed when they rejected my appeal in Augyust?

 

I only found out today that it was Task Enforcement Ltd

 

Wait for a reply later from someone who knows This better

 

If they refused your payment back in July, you might have a claim against TFL

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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No! OMG!

 

Perhaps this is where it came unstuck. Just found my V5C and sending off now.

 

Thank you

 

With you enter the congestion charging zone, the cameras will read your VRM (Vehicle Registration Mark). A request is then sent to DVLA for keeper details and the address provided by them is the one used by TfL to send the Notice to Owner. When you spoke with TfL did you ask them whether there are any more tickets on their sytem for you?

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They put me in touch with the TEC. It was all very friendly. Having looked in my diary, 26.02.2015 I was on a job on Curtain road and retracing my steps on Googlemaps, I had turned around just inside the congestion zone without realizing at the time

 

The TEC then sent me the PE3 & PE2 Statutory Declaration application forms, which I completed and had signed by a local solicitor (£10 charge)

 

The TEC then sent me a letter on 04.08.15 to say that my APPLICATION WAS REFUSED without a hearing. There were options to apply for a review but they both had extra costs.

 

I presumed I would have to bite the bullet and pay the full amount, and have been waiting for a final bill.

 

Joe,

 

When you completed the Out of Time Statutory Declaration did you provide an explanation as to why you had not received any of the statutory notices? (Notice to Owner, Charge Certificate or Order for Recovery)?

 

If so, did you also provide any evidence in support as to the date that you moved (new council tax bill for example).

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Er no. Was only asked to send off the forms (attached) With Solicitors signature. In hindsight I should have posted on here for more advice back in July.

 

I quite understand and you cannot be blamed. Who was it that advised you to simply send the signed form off to the Traffic Enforcement Centre?

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The TFL Congestion charge customer services

 

The customer service staff are experienced to deal with congestion charging in general and would very likely only have limited knowledge of Out of Time witness statements. These applications are very much misunderstood and this is not helped by the fact when a bailiff visits (or a letter arrives) many people take to the internet for 'advice' and the unlucky ones will come across the many 'Beat the Bailiff' Facebook pages or other sites advising ways in which to avoid paying bailiff fees.

 

A common feature of these sites is that if the debt is a road traffic one....to file an Out of Time witness statement.....if the debt is a Magistrate Court fine...to file a Statutory Declaration and with council tax debts....submit a 'vulnerable' letter and write a formal complaint to the Chief Executive of the council. Very rarely will advice to given on how to complete the necessary forms and this in turn leads to thousands of Out of Time witness statements being submitted that are at best useless, and at worse, exposing the individual to the risk of perjury (because they are lying on the forms). Naturally this leads to a high percentage of forms being rejected.

 

Over the past 10 years I have assisted with over 7,000 Out of Time applications and because the forms have been properly completed (and for the right reason) they are mainly all accepted. Each application is individual and requires an explanation as to why notices had not been received and the REASON for the delay.

 

In the case of Transport for London I have always found them to be by far the best authority to address bailiff complaints and to consider Out of Time Applications. Unfortunately in your case, you did not complete the form correctly and worse still, did not seek a 'review' by way of an N244. This was not your fault and personally I think that you will probably have to put this matter down to experience. Fortunately you have now updated your records with DVLA and also updated your driving licence.

 

The following is a link to the Guidance Notes on completing the Out of Time statutory declaration.

 

http://hmctsformfinder.justice.gov.uk/HMCTS/GetLeaflet.do?court_leaflets_id=2523

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Thank you.

 

In you opinion, should I still proceed applying for a review of this decision? And if so, is iit better the £50 or £155 option? I just spoke with the TEC again and they said it's not too late. See beow

 

 

Thank you for your enquiry

 

Your application to file a Statutory Declaration/Witness Statement out of time was referred to the Court Officer for a decision without a hearing under Part 75.5 (1) of the Civil Procedure Rules. Your application has been refused.

 

 

 

The Traffic Enforcement Centre (TEC) is unable to assist with any queries you may have regarding why the application was refused. Reasons are not held on court record and the Court Officer is not required to give an explanation for refusal. Please be aware that any enforcement action may be reintroduced by the Local Authority pursuing you and the TEC do not have the authority to stop such enforcement action.

 

 

 

If you wish to apply for a review of this decision, you should complete an Application Notice form N244 for each penalty charge number. To assist you, I am taking the opportunity to enclose the N244 form with this letter. Please copy as required. The application should be filed with the TEC within 14 days of the date of service of the Court Officer’s Order or if your application is late you will need to give reasons why you have failed to file it within the time specified (see Guidance Notes Part 3).

 

 

 

For a review by a District Judge at a hearing to be arranged at your nearest County Court, the fee payable is £155.00 for each penalty charge number. Or for a review by a District Judge without a hearing, the fee payable is £50.00 for each penalty charge number.

 

 

 

Cheques made payable to HMCTS.

 

 

Card payments for application fees can also be taken by contacting the Helpdesk on 0300 123 1057 number between 9.30am and 3.30, Monday – Friday. On the last court working day of the month between 9.30am and 3.00pm,

 

If you have already paid the application fee you can file the completed scanned forms via email:

 

You can see if you are eligible for help with court fees by checking the attached EX160A booklet.

 

Post to:

 

County Court Business Centre

Her Majesty’s Court & Tribunals Service

St Katharine’s House

21-27 St Katharine’s Street

Northampton

NN1 2LH

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Thank you.

 

In you opinion, should I still proceed applying for a review of this decision? And if so, is iit better the £50 or £155 option? I just spoke with the TEC again and they said it's not too late.

 

Such an application is going to incur you in additional fees and if the application were to succeed, you would not be able to recover that additional charge. Personally, I think that you would be better placed having your enquiry reviewed by Transport for London and in this respect I will send you a PM with the relevant contact details.

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