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is it really so easy to defraud EE


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So , in May, I evicted troublesome housemate.

 

Reasons being he was committing benefit fraud, being late with bills etc etc, never washing, always being ill (To the extent that he was making me ill!)

 

After walking out of a job that was paying more than mine on the grounds that "Benefits are easier" enough was enough,

 

So in March I moved him into his new place. (of which he failed to notify DWP and Housing benefit

 

Now beginning of July, EE send him a letter - Welcome to your new pay monthly account. of £20 per month

 

I phone EE and inform them that he does not live here. They try to contact him but cannto get hold of him. So suspend his account until he updates his details with them. Promises to not send any more of his bills here. End of matter

 

Or so I thought.

 

Today another letter from EE arrives.

 

This time welcoming him to another new account, a business account this time for £70 per month.....

 

Makes you think doesn't it.

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I guess unless/until he changes his address somewhere and it shows on his credit records, then he can continue doing this ?

 

Do you have his new address, if so, let EE know it.

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First time I offered the address but they said they could not take it due to data protection.

 

This time I have made sure they have noted on the file that I have the forwarding address if they would like the police or fraud team to investigate.

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Put this latest letter back in the post with the new address written on both the envelope and the letter inside.

 

Then if you receive any more, you can make a complaint.

 

What rubbish to say that they cant take his new address because of DPA yet continue to send contracts to an address that he doesn't live at thereby annoying the owner of that property !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think the confusion comes from "updating his file with his information"

 

They did abide by their original "Not send any more to this address" for that account.

This is a brand new account with another new number.

 

Think I will send it back as you suggest

PLEASE HELP US TO KEEP THIS SITE RUNNING

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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