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    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
    • Always send with proof of posting from your Post Office, so there is a trail. Conversations , are designed to intimidate into paying, Emails are designed as another way of bombarding. Only EVER communicate in writing, by post.  
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RBS, Capquest, Wescott Credit - all about to pay by the Ombudsman?


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You can forward a complaint to the ICO via email and attach images of letters and proof of postage and delivery etc

 

What you could do here now is send RBS a Letter Before Action stating that if the Full SAR information requested is not with you within 7 days of receiving this letter then you will complain to the ICO and or commence legal proceedings for which they will bear the costs.

 

*IF* that time expires, commence a complaint online with the ICO

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Hi Old Cogger :)

 

Thanks for the reply.

 

I have two outstanding SARS (as this thread will explain in great detail!) - one with RBS (which I have been contacted by them regarding) and one from Capquest who have completely denied ever receiving the initial letter.

 

Question; Do I contact both, explaining my concern with each, or - do not entertain them and contact ICO directly?

 

Thanks Sabresheep for the reply,

 

I would put my previous question to you too however - contact the parties involved (a kick up the backside) - or directly to ICO? (your comment re advising them that is my intent has been noted)

 

all correspondence Recorded Delivery & attach RM Receipt to each copy of your letter, then ICO can have copies of evidence. HSBC got a rollicking albeit they so called instituted new info to their inmates (Oppps sorry Employees) to adhere to regulation time scales! which I under stand still not complied with!

 

Basically advising them is out of line, if they fail regulation so be it and ICO will note incidence and respond, if they are late then straight to ICO and give evidence.

 

do not do their job for them

 

Understood there. I think that last sentece summed it all up nicely - 'do not do their job for them' - good line.

 

Thanks again for the response.

 

Best wishes,

 

Openwater

:mad2::-x:jaw::sad:
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  • 2 weeks later...

Hi Guys (Dx - are you still out there buddy?),

 

I have now received SAR response from RBS. I am not impressed by it.

 

It stretches back to 1994 but contains a lot of irrelevant stuff e.g. already-closed account statements etc.

 

The covering letter is probably of most interest;

 

'As per our telephone conversation on 25th September, I explained we have a retention policy of 6 years and so may not hold your requested personal data as far back as 1999. Although I have sourced and provided an accounts summary which includes an opening date as far back as 1994, I have been unable to source any information from this period.

 

Additionally, I can confirm that we do not hold any data in relation to the Debt Collections Agencies you mentioned.

They are independent data controllers and as previously discussed you should send a request for their data to them directly.

 

I have included statements for all accounts from the date of opening to closure

apart from loan account XXXXXXX; this has been ordered and where available will be sent in due course.'

 

I probably don't have to tell you guys that the loan account referred to is the loan account that got me into trouble

- and effectively set-off the DCA's.

 

The date on the reply from RBS is 14th October. I have heard nothing more since.

 

Should I be contacting them to chase for this mysteriously lost information on the loan account?

 

Isn't this getting just a bit too ridiculous - the only real information I need is unavailable?

 

Should I be advising FOS of this? (Who, at last contact, requested I do get back in touch when SAR replies are received)

 

In addition

- and I don't have a scanner or I'd upload for you guys to see for yourself

- RBS have also enclosed some 'internal' notes they had on me.

 

 

They refer specifically to my initial letter of complaint over a year ago, whereby I asked - demanded - they furnish me with specific information.

 

 

It details what their internal investigation DID show up but WAS NOT passed onto me

(they rejected my complaint based on the 6 year time barr rule).

 

 

I'll quote the most pertinent part;

 

'Details of Investigation:

Default notice issued 14th February 2002, formal demand 25th March 2002. No balances quoted.

Notes 5th July 2002 states letter sent to customer asking for Income and Expenditure, no response therefore agents instructed.

Archive notes show debt then sold on to Capquest in 2006 but then bought back as Wescot dealing and receiving payments.

Archive note 31st January 2012 states that the opening balance when loaded onto system on 2nd February 2004 was £3,489.42.

The information requested by the customer in regard to accounts held and balances prior to agents is not available due to time passed.

 

Issue Decision: Poilicy Reject'

 

On this part specifically,

RBS are quite obviously aware that I had a d/d arrangement in place with Wescot since 2004

(which I did not default on at all in the following 11 years),

and therefore KNEW that Capquest had been instructed to 'chase me up' in 2006 (ILLEGALLY???)

- but chose not to advise me of such?

 

In addition, it is not stated in these notes but Capquest had continued to persue me in the years that followed,

right up until March this year i.e. 9 years of threatening letters, and phonecalls to both me and my family members (including my 88 year old Grandmother :-x )...

.. but RBS still, to this day, have not acknowledged this colossal error????

 

You guys can probably tell I am very much in need of some advice.

 

This has been going on for over 11 years.

 

The FOS has been involved for over a year.

 

I've made so much progress with CAG help and now I'm within touching distance of a resolution in my favour....

 

Guys - your opinions please :???:

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I would copy this to the FOS.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx :wink:

 

Literally copy-and-paste?

 

- and for me to understand, which part do you see as most relevant / with a view to what?

 

Hi Guys,

 

Just to keep everyone - in particular Dx - informed of the situation to date.

 

As advised, I Emailed the FOS with the information as per my last post and am awaiting a response.

 

 

However...

 

I noticed yesterday that my bank account had a cheque cashed against it on the 26th of this month.

It was the cheque I'd sent to Capquest as payment for my SAR

- which was served to them almost 3 months ago.

Literally unbelievable, I know.

 

I called Capquest tonight to ask what the hell was going on.

Keep in mind that I was first told (a month after sending the SAR) that I'd sent t it to the wrong address.

 

 

Then I was told (all by Capquest) that the account had been recalled by RBS

and they no longer had the legal right to provide me with the information as it no longer belonged to them.

 

 

When I called tonight, before having a chance to say a word,

the advisor I spoke to said (verbatim) '.

 

 

..I see you're calling with regards to the debt that Capquest legally own with respect to RBS'.

I asked the guy to repeat what he'd just said and he did

- they still have it on their system that they 'own' this debt.

 

If anyone was ever in doubt as to how shoddy this outfit are,

I hope this again demonstrates their complete and utter incompetence.

 

My question, for anyone who can advise me,

is now whether or not I should entertain this crowd (who have said they will investigate and reply to me before Monday 5pm)

- or simply relay this latest farce onto the FOS and let them take charge?

 

 

And also, how serious, legally, is it that 3 months after actioning the SAR

it seems only now Capquest are seemingly attending to it

(40 days was what I was told was the maximum time they had to reply)?

 

Any advice, as ever, would be very much appreciated.

 

Thanks in advance guys :wink:

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best let it run and use these for your log.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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these issues are coming via you phoning a DCA

 

 

unless you are recording the calls

sadly its worthless info.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hiya,

 

I don't think we've come across one another debtcollectors4cash - what's your interest if you don't mind me asking?

 

No worries, I'm not holding out on anyone!

 

My final (with hope) Email was sent to the FOS on Friday past and as of yet I'm awaiting their response.

 

I could not sleep at night were I to receive any form of resolution and not inform the individuals who helped me get there so rest assured, the conclusion - whichever way it pans out - will be reported back to all on CAG.

 

Kind regards

 

Openwater

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Guys!!!! ADVICE NEEDED!

 

OK, the latest:

 

Email this morning from FOS to thank me for my mail of Friday and to advise my case notes have been updated accordingly.

 

Fine.

 

However....

 

My MOTHER called today to tell me that (get this) the woman who bought her old house had been in contact to say mail had arrived

- with my name on it. So my Mother goes and picks it up.

 

It's Capquests response to my SAR - dated 28th August 2015.

 

 

If you've been following this thread you'll be aware (against Dx's advice ;) )

that I'd contacted Capquest several times over the past few months asking what the situation regarding it was

- and had been told everything from they never received it (I'd sent to wrong address apparently),

to they couldn't disclose any info as RBS had bought back the case and the no longer held the legal right to disclose the info to me.

 

 

This was the information I passed onto the FOS last week.

 

So I guess my question is whether or not I should advise FOS I have received it or not?

Would it help or hinder me?

 

I assume that the first question anyone willing to offer their opinion would ask would be 'well what does it reveal?'

- and the answer is not too much more than I already knew....

 

With the exception of ONE manual entry in my 'notes' dated 29/03/2006 which says (verbatim):

 

'...We purchased on the 14/03/2006 will pass to Scott as not quite sure what to do with this

- XXXXXXX Helpline had sorted payments - the £50.00 is still being paid by D/D across all 3 accounts'.

 

Have they just incriminated themselves? :whoo:

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dunno lost the plot

so what information have they incriminated themselves with them?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx :)

 

The last comment on my post - made by them (Capquest) in their internal notes.

 

It states clearly: '....XXXXXXX Helpline had sorted payments - the £50.00 is still being paid by D/D across all 3 accounts'.

 

This PROVES I did make payments to them like I've said all along.

 

Are you with me?

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yep sri lots going on from a pers front.

 

 

more updates for the fos then.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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oh yes

f you sent the SAR from you current address

ie it was on the sar request leter

and these muppets sent it to another

 

 

that's evidence they are purposefully trying to hide things

 

 

and with the fact these payments have now shown their head.

 

 

I think the fos will be very interested...like where my money you fleecers....

I want it back

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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:lol:

 

I never give up.....

 

I question everything.....

 

rightly or wrongly ......

 

just like a rotty dog.......

 

this smelt from day one......

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I (WE) DONE IT!

 

GUYS!!!!!! :whoo::jaw::whoo:

 

It's taken I don't know how many months but today I received through the post..... a provisional decision from FOS!!!!

 

I wish I had a scanner but I don't - so I've done the next best thing and attached a photograph of each page sent by the fOS in order for you to examine yourselves.

 

A MAJOR achievement for me :-D

 

However - and I'm probably asking for advice for the last time here - I don't think the FOS has gone far enough with the recompense, some of the statements made are (very slightly) factually incorrect - and things like PPI and stuff haven't even been mentioned.

 

My feeling is that the FOS knew my evidence was to overpowering to ignore but too baffling to really get involved with (the figures I mean) and so has just really pulled this figure of recompense from nowhere (or very loosely based on facts). Can I harm my case by suggesting logically that this figure be reviewed?

 

 

refund £630 Overpayment

£10 back for SAr

£1500 trouble caused

 

 

ANY advice, as always, is very much appreciated.

 

THANK YOU GUYS (Dx ;) ) - I'M NEARLY THERE!!!!

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£2140 for your troubles

 

 

and what do you think it should be and why.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well I can't say I'm not happy to have received the offer - but between the notion of 'never accept the first offer' AND the fact that some of the details in the FOS provisional decision are inaccurate (to my benefit) AND things like there's no mention of the PPI etc. at all, I'm thinking I may be able to haggle a better deal for myself.

 

What's your overall opinion, all things considered? You guys have been on this journey with me and I value what you think.

 

Dx? Your the guy that's got me this far - what would you do? :evil::?:

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well you nor the FOS have mentioned PPI?

so that will be a sep issue.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Oh I mentioned it several times in my documents to them Dx.

 

The figure they've come up with is actually pretty similar to the figure I was demanding

 

 

I was due between overpayment and subsequent overpayment once recalled.

 

 

They've changed the words quite a bit but fundamentally, the figure they're offering is just about the figure I've proven to them I believe I was owed.

 

 

So really, there is no 'for my troubles' part...

 

I'm keen to hear your thoughts on what to do next.

 

 

Can you haggle with the FOS?

 

 

If I attempt to prove I believe I'm entitled to more,

 

 

could I jeopardise what's already on the table?

 

What's your advice Dx? What would YOU do?

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