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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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Benefit fraud.


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It was an appeal over an over payment Id gone through all the appeal stages and this was the final stage ,but I had to attend the magistrate court it wasn't a proper court room was just me the benefits and a judge.I have never been prosecuted for anything,that was one of the things my solicitor asked me today to see if I had any convictions for theft,handling stolen goods ect

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that could be a problem

 

as you should have declared the extra hours/income even if work is on a temporary basis

 

if they have contacted the employer and/or found out your wife started earlier than you declared, you may have committed an offence

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They did send her employer a form to fill in but they told me there not filling it in as they don't have to only form she will fill in is ones from inland

They are wrong. It's an offence under the social security administration act to to delay, refuse or neglect to supply information to an authorised officer.

Please do not ask me for advice via PM as I will not reply.

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Been to my interview they showed me lists of wages from my wife's 2 nd job that was temp,I admited to been naive in not informing them about the temp work,they tried to get me on the rest but I told them I sent the letter.Also told them if I was committing benefit fraud I wouldn't have sent the pay slips in when they asked for them

 

It now goes back to the boss where they will decide what action will be taken and decide if they prosecute me from the start right through or just up until September.

 

The next thing I need to decide is do I appeal the overpayment from September now or do I wait to see what action there going to take,they admitted themselves from September its a grey area really

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Hi

 

When you sent the letter informing them of the 2nd job did you not notice a reduction in your entitlement of benefit.

 

I would have assumed that you would receive less benefits if you'd had a increase in income. Did you not question why after 2 years your entitlement had remained the same.

 

I know when I send something I receive a new award letter and if not a letter then I can normally tell because my pay,nets have changed and I ring them and ask for a new award to be sent.

 

Sirbob

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If I appeal and win then it effects the outcome altogether as they can only do me for the previous

 

Not sure what this means....

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Not sure what this means....

 

i suspect that the OP is suggesting appealing last year's overpayment on the grounds that he notified his wife starting work in the September - therefore overpayment from september onwards is official error and non recoverable

 

this would only leave the overpayment for period prior to the september that he can be sanctioned on

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i suspect that the OP is suggesting appealing last year's overpayment on the grounds that he notified his wife starting work in the September - therefore overpayment from september onwards is official error and non recoverable

 

this would only leave the overpayment for period prior to the september that he can be sanctioned on

 

This is what I mean,my solicitor said to me the other day that I should have appealed it and said I still can appeal it even tho the 28 days are over he said I have upto 13 months to appeal.I hold my hand up and admit I should have told them about the temp work and I wouldn't be in this mess,I'm struggling to find work now and if I get a conviction then that will make in even harder to find work.

 

I just don't no what to do for the best,do I just leave it or do I start the ball rolling or do I wait to find out the outcome of today then if they want to prosecute me for the full lot then put the appeal in

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Prosecution would not be stopped by appealing, nor would it be made any more likely. The overpayment will be recoverable either way- they will say you could reasonably have known you were being overpaid.

It may will be they only take action on the early part of the overpayment.

Please do not ask me for advice via PM as I will not reply.

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  • 1 month later...

Just an update on this it's been weeks now since my interview and I haven't heard a thing they told me a couple of weeks.

 

Now do I ring up and find out what's happening or do I leave it,I'm worried in case they sent a court summons and it's gone missing having visions of seeing my name in the paper

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I am now writing a reply to you as we speak

 

 

Here is a partial response, I am starting to produce a paper on benefit fraud here is a quote from it

 

What is benefit fraud, simply put it is failing to notify a change of circumstances, as to the amount of benefit you are entitled to receive, or just plain fraud from the start. If you commit benefit fraud there are serious consequences that you will/may have to face. You will most certainly have to repay the overpayment you may be prosecuted in Court; you could have your benefits stopped altogether.

You could receive a civil penalty or an administrative penalty

What happens after a benefit fraud investigation?[1]

If there’s evidence you’ve committed fraud, one or more of the following may happen:

  • you’re taken to court
  • you’re asked to pay a penalty (between £350 and £5,000) instead of going to court
  • your benefits are reduced or stopped
  • you’re told to pay back the overpaid money

 

[1]https://www.gov.uk/benefit-fraud Accessed 07/05/2015

 

 

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  • 3 weeks later...

Update

 

I have received a caution regarding the above but only for the time I never declared the temp work my wife did which is roughly 5 or 6 months.

 

Now can I appeal the rest of it as its there word against mine really don't want to talk to the solicitor as I may get the advice from members here or do I just it go now

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Since you have received a caution please remember that new rules apply to you. If for any reason you are in the same boat again within a certain period your outcome could be much worse, I will post up that info in the morning for you....

 

 

see here

 

 

Those who accept administrative penalties, cautions or who are convicted of benefit offences may be subject to the loss of benefit rules. Where the rules apply, the claimant may have their benefit payment reduced wholly or in part for a number of weeks.

Different provisions apply to persons accepting administrative penalties or cautions but for those convicted of offences committed wholly after 1 April 2013 The reduction periods will be:

 

  • for a first conviction - 13 weeks (previously 4 weeks)
  • for a second offence committed within 5 years - 26 weeks (previously 13 weeks)
  • for a third offence committed within 5 years - 3 years (previously 13 weeks)
  • for a single conviction for a serious or organised benefit or identity fraud (whether for a first or subsequent conviction) - 3 years(new)

info from here

http://www.cps.gov.uk/legal/v_to_z/welfare_rural_and_health_cases/

 

 

The relevant section is "Loss of Benefit following Conviction"

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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  • 1 month later...

I am currently going through a tough time with the DWP after I committed benefit fraud some 13 years ago, I am currently unemployed again and for the last 12 years I have been paying the overpayment back at a rate I can afford, then 8 weeks ago I received a letter informing me they were taking £29.60 per week out of my JSA, leaving me with £43.50 to live on per week, I now have to choose between putting money in my electric or eating some days I go without, I have done a mandatory reconsideration due to the financial hardship it will cause and have been told it is not a good enough reason and that they can basically take what they like because of a ministerial statement in November 2014, I am now in such a state I have had to seek help for a bout of depression which for me is very embarrassing.

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I agree that is a ridiculous amount to deduct every week. How the hell is someone supposed to survive on that? You won't be surprised to hear it was IDS's idea to change the rules last year.

 

I see the CAB discussed this very issue over here..

 

http://www.rightsnet.org.uk/forums/viewthread/7657/

 

http://www.rightsnet.org.uk/forums/viewthread/8038/

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