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    • Hey people, I've been browsing this amazing forum for the past year and recieved a letter today which has made me require some help. Received a claim form from Cabot in the Civil National Business Centre in regards to an Aqua Credit Card taken out in 2018. I failed to make payments due to financial hardship and have not taken out any credit or uses any forms of credit since. Received a lot of letters from Cabot and their solicitors Mortimer Clarke which I've ignored    By an agreement between New Day Ltd RE Aqua& the Defendant on or around 26/03/2018 ('ths Agreement) New Day Ltd RE Aqua agreed to issue Defendant with a credit card. The Defendant failed to make the minimum payments due. The Agreement was terminated following the service of a default notice. The Agreement was assigned to the named Claimant. Cabot Credit Management Group Limited, acting as servicing agent of the named Claimant through its Appointed Representative (Cabot Financial (Europe) Limited), has arranged for these proceedings to be issued in the name of the Claimant. The named Claimant may be entitled to claim interest under the Agreement but does not seek such interest and instead claims interest under Section 69(1) of the County Courts Act 1984 at 8% p.a.from03/03/2023 until date of issue only, or alternatively such interest as the Court thinks fit THE NAMED CLAIMANT THEREFORE CLAIMS 1. 3800.82 2. INTEREST OF 379.84 3. Costs How would I go about this and what could happen? I don't remember much details about the card either.
    • cause like you said in post one, 99% of people think these are FINES (it now reads charge). and wet themselves and cough up. they are not, they are speculative invoices because the driver supposedly broke some imaginary contract by driving onto privately owned land which said owner may or may not have signed some 99% fake contract with a private parking co years ago, thats already expired or has not been renewed or annually paid to employ them dx  
    • My car DVLA details are 100% correct and up to date, guaranteed.  I lived at my address longer than I have owned the car and made sure the details were correct when we transferred ownership of the car, so it's not that.  It must be their second-hand eBay cameras.  I've emailed the CEO with evidence and laid it on.  I will keep this post updated with the outcome.  Thanks again FTMDave .  I appreciate the guidance. I hate these predatory parking cowboys.  How are they even legal?
    • there isn't one use that default dx  
    • upto you, if you have no assets like a home in the UK, there is absolutely nothing they can do even if they do get a judgement. i see you state last payment was 2021, so i will guess your notification to lloyds of a change of address was sent within the last 6yrs so they should have record of it on their system. why not give them a ring and ask what address they have for you? you could do AOS and defend the claim stating you are and have been resident in xyz since date, here is proof.  you could also send that to PRA demanding they discontinue the claim immediately. see what you can find out. you've till atleast the 19th (aos date) . dx      
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Cash Genie ends lending activity


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Good news, Cash Genie will no longer issue any loans at all, so hopefully less people will get in trouble in the future, just got this email out of the blue:

 

Dear xxx

 

As a valued customer of Cash Genie we would like to take this opportunity to highlight a few changes we have made:

 

Cash Genie has made the decision to change our opening hours. We will now be open Monday to Friday 9.00am-4.30pm and will remain closed on a weekend.

 

Cash Genie has also taken the decision to cease any future lending, therefore we will no longer be in the position to provide any further short term loans. If you do have an outstanding balance with Cash Genie you can still make payments via your members area or by calling us to make alternative arrangements.

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Not surprising. They were one of the worst and it seems the FCA cracking down on these lenders is having the desired effect. Theyre likely getting out as fast as they can before they get caught.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I had the same email yesterday. However i have an officialcomplsint being investigated by them. I am trying to get my rollover fees returned. Im about a month in now and got fingers crossed. I got the idea from reading other posts on here. Big thanks to all you guys for your invaluable help.

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Well worth a shot though :) Youve nothing to lose and everything to gain.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 3 weeks later...

3 people I know here in Cambridge all had (and have subsequently lost) jobs with Cash Genie - they used to make the 100 mile round trip to Ipswich every day as the pay was worth the drive! 2 were just standard phone hasslers chasing debt, and were on ~£25k plus incentives for sitting at a desk al day. The other was an Account & Loan Manager, he was on nearer £40k! He's also been given a massive redundancy package meaning he can have a year off work if he chooses without money worries. Just shows how much these companies really were making from vulnerable people.

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  • 1 month later...

Hi Guys

today the ombudsman as got back to me regarding cash genie. Even though Cash Genie rejected my complaint I got a result they are refunding 265 to me. here is their email.

Hi B

I just wanted to update you about your complaint. I’ve not yet fully investigated your case but Cash Genie have been in touch with me to discuss some points.

Cash Genie have put forward an offer based on interest re-calculations. This is something that they have been working with the Financial Conduct Authority on, where they are historically repaying any interest that may be owed to consumers.

They have suggested that to settle your complaint, they will refund you £260.

If you’d like to accept this offer then please let me know as soon as possible.

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