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PC Protect posing as Talk talk misleading into buying product...


Markb73
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Hi all , just a quick message to all about this company called PC Protect...

 

 

They telephoned my elderly mum at 8 am one morning recently and led her to believe they were talk talk.

 

 

The worst bit is that they told her they were going to drop her broadband bill by a few quid, (broadband is free from talktalk).

 

 

Long story short they had her bank details and set up a direct debit for 30 quid a month for PC Protect, they have a website, they even have a company number which is registered as :08958993, their office phone number is 03335771999 don't bother trying to ring it they it goes dead on the line after two rings/...........

 

 

My research I have done shows them as a relatively new company, 5 months old and its run by Daniel and Sam Young, sales director Gareth Knapp.

 

 

This would seem a sales tactic they use and please please anyone whom has elderly relatives or vulnerable whom use talk talk then warn them of it.

 

 

Talktalk have assured me on the phone they DO NOT call about payments or money matters over phone at all and only in writing......

 

 

Wouldn't like to say on here what I would like to do with them , direct debit had been cancelled now and waiting for them to phone again which apparently they do demanding money owed .......

 

 

Also they are based in UK it would seem........Unit d4, Terrace road, Bournmouth, Dorset.

EH2 5NP.....

Beware they are acting in a manner that is misleading and im pretty sure against quite a few regulations and rules of certain acts ect.....

 

 

Anyone else have any issues with them let us all know please......

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Yes luckily I managed to get most sorted ....Want people to know that's all what they are about and to try and minimise it happening to anyone else..........

Anyone out there whom don't know , any protection for your item regarding internet , most providers have their own type of protection available so if you are not certain about this matter then call them direct to discuss......If anyone calls saying you have viruses ect then it is 99 per cent going to be a dodgy.

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Hi, while it is little help at the moment, from next month this sort of practice becomes a criminal matter. Posing as one company when in fact they have no relationship is misleading practice and you could even take court action against them.

 

BTW, I had one of those dodgy calls whilst I was waiting for broadband to be installed. I kept them on the phone for 20 minutes before I informed them that they were miracle workers being able to see my PC with no internet connection. They put the phone down :madgrin:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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That's very useful information to know , about time if become a criminal matter as its is misleading and in a way fraudulent. Suppose it could also fall into the theft by deception side to if proved...

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Have you got a url for their website?

All google brings up is anti-virus software.

 

Their website is ......

www.PCProtect.com

Or google PCprotect.com it comes up in that search also.....

 

 

Just a quick note. it would seem their sire has been removed now for some reason , was working this morning as I left them a message through their own site.....

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As their website has gone down today , you can search the info on them by google, company number : 08958993, bring up names and how long they been established as well as other info about them, it how I found names of directors and sales exec...

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