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    • Feeling tempted to cancel it now but scared that some of the debts will do more Ccj on me and I'll have to wait 6 years again.  2 of the Ccj come of this year and then I'll only have the iva in credit file - so effectivly if I'd have not took out the iva I 2021 I'd have clear score by now - but then again would I because I would have been hounded the last 3 years so as bad as it is it's saves me lots of headaches whilst my debt was still within the 6 year mark.  I think most of them are near there but in all honesty no point chasing them if I do cancel iva I'd jjst wait for the ones who contact me and then start the relevant letter process on them.  Of over 6 years easy if not still possible to write off.    My true victory would be having the iva wiped off my credit file as misold or something that way I. Don't have to wait till 2027 Other option is to fight back and ask for them to offer the creditors to accept payments so far and use the following method    Will your IVA firm agree to complete your IVA on the basic of funds paid to date? The Guidance lists a lot of factors to be considered in deciding whether a settlement on the basis of funds paid to date should be proposed. You should read the list. But that may not give you any feel for whether they apply to you or not. The following are my thoughts on when an IVA should be treated as settled, not failed. They assume that you have £75 or less to pay a month: if you would currently qualify for a Debt Relief Order, then your IVA should be settled now  There is no point in making your IVA fail and you have to apply for a DRO – it will not generate another penny for your creditors. If you are renting and owe less than £50,000, check the DRO criteria now and talk to National Debtline on 0808 808 4000 about whether you qualify. You may have been told at the start of your IVA that you aren’t eligible – still check now as the DRO criteria have changed, your situation has got worse, and some people were given incorrect information about DROs at the start. if you have no assets that would be realised in bankruptcy (eg a house with equity, car worth over £2000), then your IVA should be settled now Same as (1), there is no point in making you apply for bankruptcy after your IVA fails. if your only asset is a car that is worth less than £8000, then your IVA should be settled now A car that is worth say £5000 would normally be sold in bankruptcy and you would be given a small amount to buy a cheaper car. But your creditors would not get any benefit from this as the Insolvency Service takes the first £8000 raised to cover its own costs. if you have significant assets, the closer you are to the end of the IVA, the less reasonable it is to fail it If you have been paying your IVA for 4 years, you have done your best over a long period. It isn’t your fault you can no longer continue. The fact you may have had equity to release isn’t relevant as that simply isn’t going to be possible. if your situation will clearly improve soon, then it’s unlikely your IVA will be settled I mean real improvements, not hoping that prices fall. If I can get them to accept payment to date or threaten with cancellation hopefully they may accept it -    Other option is to try and borrow money and pay make a full and final offer    Or I can just ignore and hope for the best which I'm very tempted to do especially if they respond to my review with bullying tactics despite me being skint as a fart with no mortgage as renting    It's so stressful but I've just checked the iva agreement from 2021 and it's Cabot 2 account Lowel about 5 accounts and then lots of repeats of the same debt with for example zopa and Cabot same amount listed twice -  also loyyds banks but I'm sure that's older than 6 years and not on credit file anyway    If I can somehow remove the iva from my creitt file I'd be happy   
    • Sorry I meant credit fix - I really wish I'd known this before - kicking myself right now  If they come back to me asking for more money I'll cancel it and start trying to deal with the debt myself let's see what they say 
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littlewoods fauty item ***Resolved***


kirbyfaye
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wonder if anyone can help me.

 

my son bought a galaxy s3 tablet in july,

it developed faults,

 

 

was returned and the repair company asked me what was wrong with it, they hadn't even looked at it.

 

 

It was then returned to me with a lose casing,

 

 

I returned it, only for it to be returned to me again today still faulty.

 

They have said they wont refund the item and they have upheld their sale of goods act and will not refund the item.

 

does anyone know where we stand on it as the item is faulty but they wont have any of it even though THEY'VE said it was faulty!

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Ha ha ha,

 

How utterly puerile, who sent that name and shame!

 

Start their complaints procedure, if they have one and exhaust it, that is the worst customer service I've heard this week!!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi kirby

 

Write a Formal Letter of Complaint, mark it as such. Explain what's happened (purchased tablet in July - developed fault), how they have let you down (they returned it without repairing the fault, it has also been returned damaged - loose casing) and what you want them to do (replace or refund).

 

Send it to:-

 

Mr Alex Baldock

Chief Executive

Shop Direct

[email protected]

 

Let us know what they say.

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yep conniff.

 

 

was bought through a credit account from Littlewoods

 

 

Item was sent back to Littlewoods and they passed it onto a third party repair company

 

 

The repair company returned it to me asking what was wrong with it, they didn't even test it

Was returned with the casing lose on it and still on going faults that were reported n the first place

 

 

Now they say if I just return it, they will keep it for 6 weeks and then destroy it and he still has to pay for it

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You have no dealing with the repair company whatsoever, all your dealing is with Littlewoods.

 

 

I would email Littlewoods customer service and tell them the tablet has been returned with the fault still present and they refuse to repair it. Ask Littlewoods the address to send it back to them. I know it has the address etc on the slip, but asking will show you want them to deal with it as is their responsibility.

 

 

If they wish to send it to a third party for repair, that is up to them.

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ive told them all that Conniff, said my point of sale is with them and not a third party repair company, but they wont have any of it, they just repeat 'if you send it back we'll hold it and destroy it and you still have to pay for it, because we've repaired it'

even though I got an email from them saying it was still faulty!

 

 

I emailed them and asked them for a returns address the first time and they refused to give me it or even send a new returns label, so I sorted it myself and returned it and its just carried on like this for weeks now

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Now they say if I just return it, they will keep it for 6 weeks and then destroy it and he still has to pay for it

 

Then you can issue a small claim against them via the small-claims track and recover your costs, the arrgoance of some companies knows no bounds!

I am truly gobsmacked......

 

A very loud complaint defo needs to be made...

 

Get onto your local trading standards now then, if littlewoods have washed their hands of it, escalate it.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Make sure you keep that email.

 

ive told them all that Conniff, said my point of sale is with them and not a third party repair company, but they wont have any of it, they just repeat 'if you send it back we'll hold it and destroy it and you still have to pay for it, because we've repaired it'

even though I got an email from them saying it was still faulty!

 

 

I emailed them and asked them for a returns address the first time and they refused to give me it or even send a new returns label, so I sorted it myself and returned it and its just carried on like this for weeks now

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Then you tell them they have one last chance to adhere to the Sale of Goods Act or you will take it to be repaired locally and send them the bill. Failure to pay that bill will result in court action being taken.

Also mention that you will report them.

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Just a little update after I emailed the ceo alex baldock.. This is what I received earlier,

 

 

Please accept this as a formal receipt on behalf of Shop Direct. Your complaint has been allocated to the Executive Team who are responsible for all correspondence addressed to our Executive Directors.

 

 

Your case will now be assigned to a member of this Executive Team who will conduct a comprehensive investigation into your request and will conact you in due course to provide an update.

 

 

so fingers crossed it can now be sorted out!

 

 

thanks for all your help today, its very much appreciated

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just remember this is HP

so its still theirs

and as such is on credit so 'you' wont get any refund?

 

 

 

 

I take it this is a catalogue account?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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In relation to the comments made about Trading Standards they are aware of our processes and we are more that willing to work with them on any matter should they contact us directly. *

 

*

 

I feel that there was some miscommunication in relation to your inspection and repair as*a result of the letter that you received from*D&J Henry. On this occasion only I will agree to*the tablet being returned for full credit. I have arranged a collection for the*tablet please ensure that all parts received with the tablet are returned

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