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    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
    • Well yes, ... and the tax dodgers ... Trump May Owe $100 Million From Double-Dip Tax Breaks, Audit Shows A previously unknown focus of an I.R.S. audit is a dubious accounting maneuver that effectively meant taking the same write-offs twice on a Chicago skyscraper. nytimes.com WWW.NYTIMES.COM  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What happens if debtor has no money to pay back


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HI,

I received `judgement by default` from a county court for money Mr AW owes me.

 

The amount is less than £500 and judgement was issued 2 month ago.

Now, I am proceeding to obtain information regarding the financial situation of this debtor by N316.

 

The question is what I can do further after N316.

 

I am quite sure that N316 will not provide much information.

The debtor is an English man in his mid-40s who was born and lives in London, never worked, has been depending on benefits all through his life, have 3 kids living in Birmingham, has been declared bankrupt (intentional bankruptcy to earn money from a bank), gaining daily maintenance money by conning people such as disabled people and women, no bank accounts, no property or assets apart from some assets hidden (from authority)in West-india.

 

The debtor most likely changed his address since he received the initial court order.

Is there any way to obtain his latest address from Department of Work and Pensions or Housing benefit office?

EX321 suggests that :

• a warrant of execution;

• an attachment of earnings order;

• a third party debt order; or

• a charging order.

 

Due to above reason, only `a warrant of execution` would be an available option.

It only works if the person actually lives in the address.

Due to safety, I try to avoid direct contact with the debtor unless being supervised.

I will use county court enforcement agent and possible other means to avoid direct contact: all contacts have so far been made through telephone and emails.

 

It would be much appreciated if anyone could advise me.

 

Regards

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Hi dave and welcome to CAG

 

And there lies your problem ...not much else you can do...you cant get blood out of a stone....unfortunately.

 

Regards

 

Andy

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For a debt of less than £500, is it worth spending money on trying to enforce this debt ?

 

This person will have the CCJ on their record for 6 years and it may cause them problems. e.g getting services, credit, bank accounts, jobs. Perhaps at some point they may look to settle the debt.

 

Based on the information in you post, I think that this person may not be bothered by a CCJ and will not respond to any approach for them to attend the court to provide information. For a small debt and the CCJ only being recent, I am not sure a court would sanction such a move, as holding your debtor in contempt of court for not attending any hearing.

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Hi Brigadier,

It is apprx £200.

Not much but I need it as I am currently unable to work due to spine problem.

 

Regards

 

If you know this person is on benefits, I wonder whether as the claimant, you can ask the court to make an attachment to earnings order and the court then writes to DWP to arrange. DWP then check benefits and if they find a record, they deduct a percentage, which is paid via the court to yourself.

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If you know this person is on benefits, I wonder whether as the claimant, you can ask the court to make an attachment to earnings order and the court then writes to DWP to arrange. DWP then check benefits and if they find a record, they deduct a percentage, which is paid via the court to yourself.

 

I think that only applies to DWP overpayments and Crown debts UB.

 

Regards

 

Andy

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You can send bailiffs to make enquiries but unless he has assets it will be a wasted trip and you'll still be stung for the fee. For the sake of £200 it probably isn't worth it, unfortunately.

 

 

Not sure what you mean by 'maintenance money'. If that is going into a bank account you can try for a third party debt order over the account, but you'd have to identify the bank where the account is held first.

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You can send bailiffs to make enquiries but unless he has assets it will be a wasted trip and you'll still be stung for the fee. For the sake of £200 it probably isn't worth it, unfortunately.

 

 

Not sure what you mean by 'maintenance money'. If that is going into a bank account you can try for a third party debt order over the account, but you'd have to identify the bank where the account is held first.

 

Hi,

Thank you for your advice.

I have been preparing for sending bailiffs, but thought he might have relocated. In this case, as you say, it is waste of money to send bailiffs. Therefore, I am making inquiry here to check the address. The`maintenance money` is money he needs for food, drinks, socializing etc.. It is cash and he is not allowed to set up a bank account.

Appreciate your comment anyway.

Regards

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Originally Posted by unclebulgaria67

If you know this person is on benefits, I wonder whether as the claimant, you can ask the court to make an attachment to earnings order and the court then writes to DWP to arrange. DWP then check benefits and if they find a record, they deduct a percentage, which is paid via the court to yourself.

 

 

I think that only applies to DWP overpayments and Crown debts UB.

 

Regards

 

Andy

 

Hi,

Thanks UncleBul and Andy, I will research the possibility of deduction from benefits just in case.

 

Regards

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Thread moved to General Legal Issues.

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As for any similar situation, you should monitor the debtor's circunstances to keep an eye on its financial situation.

Even if your debtor has the profile of someone who would not bother, or perhaps not immediately, there is always a way to recover your money. Some will say it is a low debt, some will say that when the debtor doesn't seem wealthy 200 is easier to recover than 2000.

Remember that you got your judgment recently. Even if it is generally better to move to enforcement within the next months after the judgement, you have 6 years to start enforcement steps. You might notice a change of situation in the debtor in 2 years and then be able to action one of the enforcement options.

Right now it is pointless to apply for an AEO as it won't be accepted for someone on employment benefits. It doesn't mean that the debtor will not get a job later.

A third party debt order can also be considered if you know that the debtor is likely to receive money.

 

You can obtain the latest address / check residency of someone by using a tracing service.

Edited by ims21
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