BlossomFire63
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Letter received 18th September from HM Courts. "I acknowledge receipt of your defence. A copy has been served on the claimant ( or claimants solicitor). The claimant may contact you.... If the dispute cannot be resolved informally, the claimant will inform the court that he wishes to proceed. The court will then inform you of what will happen. Where he wishes to proceed, the claimant must contact the court within 28 days of receiving a copy of your defence. After that period has elapsed the claim will be stayed. The only action the claimant can then take will be to apply to a judge for an order of lifting the stay." I have not heard anything since.
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Sorry my initial thread stating 2018 was an error. My membership started 21.08.2020. DL have sent me all correspondence via excel spreadsheet so I will try to redact and convert to PDF at some point tomorrow. I have done another quick scan and these are the only communications where I have mentioned finances. 2.6.21 Comment: I have been unable to pay my direct debit on time this month due to emergency outgoings. I will make payment on 13th June 4.11.21 RCB1= Incoming call - member wanted to advise she will make the outstanding payment on the 15th of November due to an work error not receiving full salary. Member has been advised as long as the payment is made on the 15th there shouldn't be any issues getting in the cllub 8.1.22 Optimus added a note: 08 Jan 2022, 9:03 PM GMT Member Telephone: Comment: Membership i will be paying this months installment on 20th January. I've been off work due to covid and therefore not been paid. Ive reinstated the direct debit.
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Sorry my initial thread stating 2018 was an error. My membership started 21.08.2020. DL have sent me all correspondence via excel spreadsheet so I will try to redact and convert to PDF at some point tomorrow. I have done another quick scan and these are the only communications where I have mentioned finances. 2.6.21 Comment: I have been unable to pay my direct debit on time this month due to emergency outgoings. I will make payment on 13th June 4.11.21 RCB1= Incoming call - member wanted to advise she will make the outstanding payment on the 15th of November due to an work error not receiving full salary. Member has been advised as long as the payment is made on the 15th there shouldn't be any issues getting in the cllub 8.1.22 Optimus added a note: 08 Jan 2022, 9:03 PM GMT Member Telephone: Comment: Membership i will be paying this months installment on 20th January. I've been off work due to covid and therefore not been paid. Ive reinstated the direct debit.
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3. I emailed DL to state ' can I speak to someone regarding my membership'. With DL you have to email any request or put a request through the DL app. Then they contact you within 3 days and provide a case reference number. Then a person from DL membership team called me and I verbally advised them I was in financial hardship. 4. When I tried to cancel my membership they stated I could not cancel if it was frozen so I reactivated it. I gave formal notice to cancel my membership May 22 and paid £345 on 31st May. Then advised I need to pay a further three months as a notice period. 5 and 6. My communications were mostly by phone. I did send an email to DL around May 22 disputing the membership period and that I felt misled about cancellation process. I do not have a copy of this email. I made two payments to ARC on 1.11. 22 and 1.12.22 of £100 on both occasions. ARC contacted me June 23 to ask why payment arrangement had failed. I advised ARC that I was in financial hardship due to changes in my employment. ARC agreed a payment plan of £38 per fortnight June 23. I failed this plan due to emergency car repairs.
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