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    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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    • Yes you should take this view, but this is nothing to worry about you will be fine. you have a very well edited WX im sure although I haven't actually looked at it because I can't seem to work out which one is the new one anymore, although I do remember something previously. however if i remember it right its just a lost parcel via packlink and no insurance which frankly is pretty straightforward and should be a copy of farooq v evri. Have I understood the case right? Please tell me if not as there is rather a lot on this forum
    • well in every other thread advocate or not evri always send a cpr27.9 because they never turn up. I don't think we've seen a thread here without one. Maybe @BankFodder can tell me if i've missed one, but all of the ones I can remember there has been a cpr 27.9 notice even when an advocate has attended and from my own knowledge also I've always had CPR 27.9 advocate or not. I dont think there is a single thread on this forum where evri have shown up themselves and similarly I don't think there is a single thread where they dont send notice (aside from this)
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Arrow/Restons claimform for NW CC debt - prob SB'd since 07/13


ujo
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Please I need advice on how to handle this Restons and his allied Arrow global chasing me for SB Natwest credit card.

 

The claim was for credit card,

 

according to the claimant it was assigned to arrow global,

last payment to the account was in July 2007,

 

since then I have no contact with the original creditor except 4 months bill sent after the last payment in 2007

and letters from DCA in 2008.

 

I was not aware that the account was assigned and I can’t recollect receiving any Notice of Default.

 

I have checked my credit file with Noddle and nothing showing NATWEST/ARROW GLOBALL.

:???:

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Hi ujo and welcome to CAG :-)

 

I have moved your thread to the legal forum in view of the receipt of a court claim.

 

Could you please have a read here and answer the questions raised here on your thread please.....

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?419198-You-have-received-a-Claim-What-you-need-to-do.-**UPDATED-April-2014**

 

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claim issued on 9th April 2014

Particulars of claim:

The claimant claims payment of the overdue balance due from the defendant under a contract between the defendant and Natwest bank dated on or about xxxx2002 assigned to the claimant on xxxx2010 in sum of £2000

 

Particulars a/c no. xxxxxxx

 

03-03-14 default balance: £2000

court fee: £75, solicitor's cost: £80

 

 

I have acknowledge the claim on line and I am defending the whole claim.

 

 

Please i need advice on how to send the CCA to Arrow and CPR to Restons. Please what should I ask them to disclose before I start thinking of defence

 

Your advice will always be appreciated. Thank you all.

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Thank you ims21, refer to Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form.- should i mention agreement/contract and notice of assignment on the cpr ?

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Thank you ims21, refer to Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form.- should i mention agreement/contract and notice of assignment on the cpr ?

 

Yes anything that is mentioned or implied in the particulars of claim can be requested.

 

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Also, if you are sure that this is SB then the following is a statute barred defence.....

 

1 The Claimant's claim was issued on (date).

 

2 The Claimant contends that the Claimant's claim so issued is a claim in contract and is statute barred pursuant to the provisions of section 5 of the limitation acticon 1980. If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any cause of action for breach accrued for the benefit of the Claimant.

 

3 The Claimant's claim to be entitled to payment of £x or any other sum, or relief of any kind is denied.

 

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The PoC is as follows

 

claimant claims payment of the overdue balance due from the defendant under a contract between the defendant and Natwest bank dated on or about xxxx2002 assigned to the claimant on xxxx2010. since I am sure it is SB, is it ok if i ask for the statement

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your timeline is as follows..

 

Issue date 9th April + 5 days for service = 13.04.2014 + 14 days to acknowledge = 27.04.2014 + 14 days to submit defence = 11th May 2014 .

 

Their particular of claim is very poor indeed - this is to prevent you from requesting documents that they probably dont have anyway.

 

You can only make a request for

 

1: the agreement,

2: notice of assignment

3: statement of account showing how the amount they are claiming has accrued and to include details of default/penalty charges.

 

using CPR 31.14 which I have linked for you below.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387484-LEGAL-CPR-31.14-Request-Request-for-information-when-a-Claim-has-been-issued.(1-Viewing)-nbsp

 

Read the draft carefully, edit out anything that you are unable to request and send by Recorded delivery to the solicitor on the claim form. You do not have to include any fee for this.

 

CCA request - you need to send the request to the Claimant and include £1.00 which is the statutory fee. As this account appears to have been assigned, you need to leave in the paragraph in blue in the draft. Ensure you change the font colour !

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387435-CCA-Request-Consumer-Credit-Act-1974(3-Viewing)-nbsp

 

However, If you believe this account is statute barred, then all you need do is submit the following defence....

 

Defence

 

1: The Claimant's claim was issued on (DATE ).

 

2: The Claimant contends that the Claimant's claim so issued is a claim in contract and is statute barred pursuant to the provisions of section 5 of the limitation act 1980. If, which is denied, the claimant contends that the Defendant is in breach of the alleged contract, in excess of 6 years have elapsed since the date on which any cause of action for breach accrued for the benefit of the Claimant.

 

3: The Claimant's claim to be entitled to payment of £x or any other sum, or relief of any kind is denied.

 

 

 

When submitting your defence online = please do ensure you print off the receipt that any defence has been accepted. We have recently had one lady who believed she had submitted her defence, when in fact it hadnt registered and she now has a judgment by default and is having to make an applicat to have it set aside.

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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:lol: Seems as though ims was also providing you with the same information :)

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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yes ims21, I am sure it is SB but to be at safe side i think it is good to send them CCA and CPR to see what they can disclose before i put forward my defence

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yes ims21, I am sure it is SB but to be at safe side i think it is good to send them CCA and CPR to see what they can disclose before i put forward my defence

 

Absolutely, get all the information you can.

 

I was just posting the SB defence for you now so that you have it immediately to hand.

 

(As did citizenB I see :lol: )

 

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yes ims21, I am sure it is SB but to be at safe side i think it is good to send them CCA and CPR to see what they can disclose before i put forward my defence

 

 

I doubt very much you will be provided with any information from them by the time you need to submit your defence.

 

You could always telephone the ORIGINAL creditor and ask them when the last payment was made to the account - from there you will be able to work out if this is statute barred or not.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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ims, citizen & ford, thank you all!1 I am more than grateful. I have acknowledge the claim on line and I will put the defence as said also print the receipt. in the main time i will send the CCA + £1 draft and CPR to the ruminant solicitor tomorrow morning.

 

since this debt is no longer on my credit file, is it ok if i call the original creditor to establish the default date and last payment date althogh i have the last statement with me.

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If you have the last statement, then you dont have to telephone anyone. As long as you are absolutely certain you made no more payments or have acknowledged the debt to anyone in writing, then I would say you are quite safe to submit the SB defence.

 

Still send off the requests for information though :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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the statement was the last payment made in 2007 plus other 4 statement there after, but there was little drop in the amount which i think is the charges that was taken away before sold off.

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Do I have to sign the CPR and the CCA?

 

yes, however you can sign over a grid of

 

XXXXXXXX

XXXXXXXXX

XXXXXXXXX

 

In a lighter colour font or simply draw a faint line through your name :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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you don't have to sign either

 

only an sar needs a sig.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello everyone, thank you all for all the efforts, I posted the CCA and the CPR, please find attached is their response. Please i need your advice.

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I phoned NW up to get more information on the default,

 

although the lady i spoke with was not that helpful but

 

she confirmed that the account was defaulted in 2007 and

 

she could not give any further information instead she refer me to Arrow.

 

I think information on the default date is a confirmation that the account is SB.

 

My last contact or payment to the account was in 2007 and

 

i have the statement with me.

 

So I will base my defense on SB.

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seems like a typical cpr/cca request template response.

note CPR 31.4 ie ‘document’ means anything in which information of any description is recorded..

so, 'a party may inspect 'anything' (in which information of any description is recorded)' mentioned in a statement of case....'

didn't they mention a 'contract' (which is something in which info is recorded), same with something which has been assigned requires a written notice? was worth a try anyway, and it seems clear they don't have any docs as they say they are referring back.

whilst docs may not be attached to a claim form via the bulk centre, PD 7E para 5.2a doesn't say that any originals should not be available at hearing (as mentioned in PD 16 para 7.3) so, they do rely on a written agreement mentioned in the particulars?

anyway, as you say, no worries if SB :) they'll have to prove that it is not, if they don't discontinue!

ps, don't rely on their statement that collections are on hold. stick to court deadlines. also, they have returned the 1 fee, but aren't they now the 'creditor' taking legal action having bought it from nw?

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