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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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LLoyds have sold credit card debt to marlin europe


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hi newbie here.

 

just got a letter from lloyds,

who i have repayment plan with (self admin'd)

 

with it came a letter from marlin europe v limited,

 

i am paying £40 pcm.

 

i have others with lloyds as well.

 

but this is for the credit card i had with them,

 

which is £3547.53.

 

now i have read about these people and how they conduct them selfs,

 

i have also just finished treatment for cancer

 

.i really dont need the stress of going all through the process again with Lloyds

 

.i am quite happy to carrying on paying the money back.

 

but where do i stand with this company called marlin.ny

 

help would be most greatful.

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Hi, welcome to CAG.

 

Try not to let these clowns drag you down to their level.

If you have an agreement with Lloyds to pay them £40 a month, and they have now passed it to idiots inc, then IMO that is them breaking the agreement.

 

That is a complaint in itself!

 

As for Marlin, you should ONLY deal with them in writing, NEVER discuss this with them over the phone.

Personally, as Lloyds have acted unfairly, I would drop the payments right down to £1 a month, how are you currently paying the bank? If it is via direct debit (DD) then you should cancel it, and only ever set up a standing order (SO) as that is something you control, NOT them.

 

How old is this agreement?

When did you take it out and how?

Was it pre or post 2007?

 

Deal with this in writing ONLY,

Keep a diary of events,

If they call you, just laugh and hang up.

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I know that you wrote that you also have other debts with Lloyds but...

 

Is any of your income also paid into a Lloyds Bank Account?

 

If you do then Lloyds can use this to offset your income against the debts that you have within the Lloyds Group, you need to open up another Account with a different Bank/Building Society and have your income paid into that Account.

 

Stigman

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NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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if they've sold it to marlins the I bet theres PPI or PENALTY charges to reclaim.

 

send an SAR to Lloyds

 

and

 

a cca request to marlin.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi bazooka boo,how and who do i complain to ?,the card was taken out after 2007 some 4 to 5 years ago,i pay the dept back over the counter with a paying book,and the card was taken out over the phone,lloyds phoned me to ask if i wanted a credit card,and at the time i could afford the repayments but when i became ill.i could not keep the repayments up to date.

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homepage of this Lloyds forum

 

red/yellow 'sticky' post up top

 

dx

  • Confused 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you wait.

 

stay off the phone too .

 

the CCa requires them to reply with the docs within 12+2 WORKING days.

 

so that needs looking at this time of year.

 

as for the sar they have 40 calendar days

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Marlins can do exactly NOTHING!!

 

They have absolutely NO legal powers whatsoever.

They are not bailiffs, they can only send you begging letters, they cannot do anything else.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 3 weeks later...

click the blue Lloyd bank up the top

and read the yellow/red stickies for ad details

 

and check

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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its now been 13 days since i sent a cca to marlin

 

how long should it be before they reply

 

,and how long should i wait,

 

what will be my next steps.

 

and when they do reply

 

what should i do

 

.also my sar to lloyds is still in the royal mails system

 

.should i get in touch with royal mail track and trace to find out if postal order has been cashed.

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let it run they have 12+ working days. for the cca

 

as for the sar often if you send sar to a pobox they don't get signed for

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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try again 12+2 working days sorry

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry dx I

dont understand what you mean,

 

do i have to send another cca or sar as the sticky you pointed is not for a sar ,

 

but please correct me if i am wrong.

 

i am really confused.

 

that seems to be for debt management

 

do i need to send the sar to them ?

 

sorry to be a pain but

 

just confused

 

many thanks.

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SAR goes to the registered office

 

Registered Office:

 

25 Gresham Street,

 

London EC2V 7HN

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Guest purplemushroomfairy2

Hi Good luck.

i managed to finally get Marlin/Mortimer Clarke/ MCE portfolio to back off over a credit card

because they have no CCA and it has been in dispute since 2008.

 

So, CCA them and put it in dispute when they don't reply.

They will harass you for years,

 

I have another FOS complaint to go through and I am about to go to the OFT

regarding the agreed overdraft that has been in dispute since 2008.

They now say it's enforceable because they don't recognise s78 of the act.

Any advice on that one would be good, think it's s 74 and s 10.

 

In a nutshell, stay VERY strong, the guys on here are great, I am impressed you were able to post !

CCA, wait, dispute - really don't pay anything else once they have not sent you the CCA and you placed it in dispute.

 

If they do try to summons you, you can quite simply state in the defence that you have requested a copy of the CCA

and they have not complied- the court will then contact them.

 

We got a bankruptcy thrown out because the dca had not produced the evidence - you MUST CCA immediately.

I would even suggest don't pay a penny until they prove it, something about acknowledging the debt,

we have done that too, though always send the request

- letter from the site always works well.

I know there have been changes in the CCA regulations with more recent loans so check those changes.

 

So far, only one company has produced the original signed CCA out of a significant number. GOOD LUCK xx

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thanks purplemushroomfairy2

 

what you are saying stop paying them ?

 

i have sent a cca to lloyds but seems i have sent it to the wrong address.

 

you say dispute do i have to download a template for that ?

or will the cca put that in dispute.

 

i dont have beef about paying the money back BUT not at their rate

 

they are the least of my worries

 

staying healthy is my biggest battle i live day by day.

 

i did pay my monthly payment to day to lloyds who then forward it on to marlin,

 

so should i not pay the next payment until they produce the cca ?

 

many thanks for your input.

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sorry but what do you mean by ( though always send the request letter from the site always works well )

 

sorry for so many questions but need to get this right in my head.

 

also thank you dx your a great help.

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let things run till Tuesday

 

if marlins have failed by then

 

send the failure to reply letter

 

then stop payments

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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may i ask about the credit card.

 

if it was taken out before april 2007 has the law changes as mine was taken out in 2008 where do i stand.

 

as just a little confused as i dont want to make fool of my self.

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