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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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Apnr-ltd photo'd me in the car


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We came back to our car in a shopping centre car park to find a guy taking photos of the car> I thought someone had damaged my car but realised he was a APNR employee (jacket logo). He put a ticket on the car and then photograghed it with us both sitting inside before we drove off.

The ticket wording says they have been "contracted by the proprietor...." causing them to be in breach of contract..... The fine is £100 or £50 if I pay within 14 days.

My concern is can I be found "guilty" if taken to court, as I was photo'd sitting at the wheel with the notice on the windscreen?

 

What to do - I still have 7 days left but I'm going on holiday for 2 weeks this Friday. That's why we were in the shopping car park; to pay for the holiday!!

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So what were you supposed to have done which contravened any parking restrictions?

 

It matters not anyway because this is a private parking invoice, not an enforceable parking ticket, so you needn't pay it.

 

You can either ignore it, or use their 'appeals' process on the basis of whichever condition of parking you did not break, and WHEN they reject it, for they surely will, they must give you a POPLA code to appeal to the independant arbitrator, which you would then use to argue that the amount that ANPR are trying to charge you does not represent a genuine pre-estimate of any loss that was incurred.

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What to do - I still have 7 days left but I'm going on holiday for 2 weeks this Friday. That's why we were in the shopping car park; to pay for the holiday!!

If you are the reg keeper, you go on holiday and don't worry about it...

After 28 days of the windscreen ticket, but before 56 days, you should receive a notice to keeper. Come back here then, but you have plenty of time to read up on the parking 'industry'.

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Thanks,

The contravention was over-staying the 1 hour by 17 minutes! Our fault as we shopped longer than planned. The "ticket" does state the over-staying period but considering the charge rates then £100 is a bit steep. I should have paid for another hour I guess.

 

Should I still ignore it?

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Definitly ignore it. It's nothing more than a speculative invoice. It has fine written on it then contact the BPA and report them. This is not a fine and they are not allowed to tell you it's a fine or a penalty on private property. Firstly do they have written authority from the land owner to invoice you or is their contract just to provide parking services which I would guess would be the case. As others have stated £100 is not a fair reflection and they have no hope. It depends if you want the fun of playing with them or not. If not just ignore them.

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Definitly ignore it. It's nothing more than a speculative invoice. It has fine written on it then contact the BPA and report them. This is not a fine and they are not allowed to tell you it's a fine or a penalty on private property. Firstly do they have written authority from the land owner to invoice you or is their contract just to provide parking services which I would guess would be the case. As others have stated £100 is not a fair reflection and they have no hope. It depends if you want the fun of playing with them or not. If not just ignore them.

 

No don't ignore it , appeal to popla! . Wait until you get the letter in post as suggested. Do your appeal to anpr then popla.

 

Why risk a court claim for up to six years when you can effectively see if if and cost them money

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Whilst you are waiting for the parking co to do their thing write to the store head office and tell them that it is ridiculous to expect people to find somewhere to park, shop and return within an hour and that you feel you are being penalised for being a good customer. Thyen ask them for a copy of the agreement that allows the parking company to pursue you in their own name by the application of a contracvt you had no intention of entering into just by spending money at their store. Tell them that you felt threatened by the action of the ANPR employee standing in front of your car and photographing you and the other occupants and preventing you from leaving the site for good measure Ask them for what purpose is the photograph to be used and did the store give express permission to ANPR to prevent you from going about your lawful business and is the supermarket registered under the DPA to photograph its customers in this manner and for what purpose is this very sensitive personal data intended to be used for as you did not and do not give your permission for a photograph of you inside your private property to be used at all. Tell them that you expect them to instruct ANPR to destroy the images collected in this manner as they are intrusive, not relevant and not being processed fairly as required by law.

When ANPR contact you in a couple of weeks time you can ask them the same questions about their unfair and unlawful data processing.

As for legality of tickets they are nothing to do with criminal law so you cannot be found guilty of anything and there is a long way to go down the appeals route before your options are exhausted.

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"The ticket wording says they have been "contracted by the proprietor...." causing them to be in breach of contract....."

Utter piffle from them, and proven to be false in other cases.

Demonstrably piffle - just 'do the math' as our American cousins say.

Contact the landholder, get written evidence that the claim is false then report the PPC to all and sundry. Personally I would sue them but that is not a suggestion that you should.

The owners of this company hide themselves. Why they do that seems obvious !

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"The ticket wording says they have been "contracted by the proprietor...." causing them to be in breach of contract....."

Utter piffle from them, and proven to be false in other cases.

Demonstrably piffle - just 'do the math' as our American cousins say.

Contact the landholder, get written evidence that the claim is false then report the PPC to all and sundry. Personally I would sue them but that is not a suggestion that you should.

The owners of this company hide themselves. Why they do that seems obvious !

 

Thanks. Not sure why the landlord will agree that the claim is false? What can he say to support a false claim if he is contracting APNR to effectively "fine" everyone; isn't he complicit in all of this. The pay station is how the landlord gets his money from us?

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You do not ask his opinion about the claim ! That is all it would be, his opinion.

You seek the evidence to prove that it is false. Does the landowner get paid £100 per 'errant vehicle' ?

Establish the facts then apply the law.

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