Jump to content


  • Tweets

  • Posts

    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

MBNA/Restons CCJ (forgot to file defence) now have CO too, - want to set aside - CCA is pants!!


DonKichote
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3830 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have filled in an acknowledgement of service to a claim by MBNA represented by Restons,

 

where POA states:

The claimant claims payment of overdue balance due from the defendant under a contract dated on or about xx/xx/xxxx in the sum of £xxxx.xx (£5K+) inclusive of interest to the date of this summons at 8% per annum from xx/xx/xxxx to xx/xx/xxxx.

Particulars a/c no: xxxxxxxxxxxxxxxx

 

DATE ITEM VALUE

Xx/xx/xxxx Default Balance £xxxx.xx (over 5K)

Post Refrl Cr NIL

Later date xx/xx/xxxx Interest xx.xx

Total: XXXX:XX

Together with:-

Interest pursuant to s69 County Courts Act 19

At the rate of xxx.xx per day to the date of Judgement or sooner payment”

 

Prior to filing an embarrassed defence, I now wish to make a CPR 31.14 request to Restons for:

 

1 the agreement

 

2 the default notice (All I had was Notice of Sums in Arrears, a letter saying that failure to pay will result in registration of default with CCA.

Then they wrote and said a default is due to register for 6 years on my credit file and when this happens balance of the a/c WILL BE SOLD to a Third Party.

 

This does not seem to have happened as MBNA are the Claimant, all I had was a much older try-on from RMA)

 

3 the assignment??

 

and perhaps for

4 DPA??

 

As not all were mentioned on POA,

would you agree?

Anything else?

Link to post
Share on other sites

  • Replies 60
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Interest pusuant to s69 is not allowed for CCA 1974 agreements as far as i know...

 

Also you can look at http://www.consumeractiongroup.co.uk/forum/legal-issues/159445-getting-them-reveal-their.html

 

and http://www.consumeractiongroup.co.uk/forum/legal-issues/241827-legal-action-how-start.html

Edited by jason_mnm
  • Haha 1
Link to post
Share on other sites

Thank you jason mnm, I intend to send a CPR31.14 request for agrement and default notice to Restons tomorrow, unless anybody suggests including anything elseanything else.

 

Is a creditor required to confirm termination of the account or is the intention to do so on a future date given in DN sufficient?

 

bump

Link to post
Share on other sites

under CPR31.14 you can only request documents mentioned or referred to in the POC therefore

 

if the default notice is not mentioned in the POC then you cannot ask for it under 31.14

 

you will need to make a separate cpr18 request for any documents not mentioned in the POC

 

 

you do need to ask for a full account of how the amount in the POC has been arrived at

  • Haha 1
Link to post
Share on other sites

Should I request anything else under Part 18 ???

 

you can ask for any documents that you feel may be useful to your defence but resist the temptation to ask for loads of stuff that is not relevant

 

Copies of any default, termination or other notices relied upon

 

Copy of an communications logs showing manual interventions in your account

 

Full details of all charges added to the account since its inception with the dates applied and reasons

 

is about it i think

 

 

make the request as above- dont single out the default notice in particular

 

also if you have not done so get a SAR off to the OC right away (10 quid recorded and SIGN it- put a wavy line through the middle of your signature if you wish)

 

you dont want any delays in getting that information

Link to post
Share on other sites

  • 5 weeks later...

MBNA have sent me most of the documents requested. I believe the agreement is faulty, one does not have my signature on, the one for the other card does not contain the prescribed terms. They arrived a week ago and I did not get my defence in time. Judgement was entered against me on Monday. What can I do now????

 

bump

Link to post
Share on other sites

Link to post
Share on other sites

  • 3 years later...

Pre-2007 agreement. Received as a result of CPR request, together with separate current and original T&C docs. It looks to me as it may be unenforceable under s127(3), can anyone confirm why, with reference to regulations?

 

bump

Link to post
Share on other sites

The question is - why do you consider it to be unenforceable.

 

Tell us a little more about it for a start.

 

If it is as illegible IRL as it appears in the pdf then that would certainly be one reason and the regulation for that would be..

 

 

 

Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 (SI 1983/1557).

 

Regulation 2 states:

 

2 Legibility of notices and copy documents and wording of prescribed Forms

 

(1) The lettering in every notice in a Form prescribed by these Regulations and in every copy of an executed agreement, security instrument or other document referred to in the Act and delivered or sent to a debtor, hirer or surety under any provision of the Act shall, apart from any signature be easily legible and of a colour which is readily distinguishable from the .

 

Are the terms and conditions provided those you recall from inception ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

CitizenB, I am thinking of the apparent lack of creditor signature and the T&C being separate

 

Sorry honeybee13, I am losing hope and clutching straws here

 

CitizenB, the writing is just about legible, apart from the creditor signature area which looks like typexed out

 

CitizenB, I cannot remember the T&C being the ones received, the original ones are in the same font, I can upload them if it helps

Link to post
Share on other sites

Righto, well sadly the lack of creditor signature means nothing and it can be rectified. Now had it been missing yours, that would have been a different story.

 

When was the agreement entered into - who with - is in default - are you still paying toward it ?

 

Does it look as though the terms and conditions are part of the original document ? Obviously the current ones wont be - but if you look at those they say you received at inception you might find discrepancies .. it has been known for reconstructions to carry telephone numbers or addresses that weren't relevant/in use at the time. Devil in detail as they say :)

  • Confused 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Wow. Reading that copy reminds me of downing a load of alcohol on a friday night.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

CitizenB, the Customer Satisfaction line differ between agreement and the alleged otiginal T&C, would that be a defence? If so, what regulation would be breached?

 

Erm, sorry don't understand.. yes, please if you are able to upload the original T & C, that would be great :)

 

Please be aware that I am not an expert on these documents.. so I will do my best and if necessary try and find someone who might know a little more about these. I think this might be an MBNA agreement, yes ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Citizenb, I meant the phone numbers are different, going about uptloading now

 

[ATTACH=CONFIG]46399[/ATTACH][ATTACH=CONFIG]46400[/ATTACH][ATTACH=CONFIG]46401[/ATTACH][ATTACH=CONFIG]46402[/ATTACH]

 

Citizenb, it is MBNA, sold on, default judgement, charging order, deferred Order for Sale. I need a solid defence to have a hope on undoing it all. Agreement in 2005.

 

CitizenB, it looks as if the T&C are not part of the agreement beacause the phone numbers are different. what regulation is breeched so that s127(3) could kick in?

 

CitizenB, anyoone else?

 

Would I be right to say that CCA 1974 s61(1)(b) is breached as the agreement does not embody all the terms other than implied (ie T&C), therefore it is not properly executed, so under s127(3) cannot be enforced in court ???

 

honeybee13, any ideas ?

 

bump

 

Anyone else?

 

 

 

bump

Link to post
Share on other sites

Citizenb, it is MBNA, sold on, default judgement, charging order, deferred Order for Sale. I need a solid defence to have a hope on undoing it all. Agreement in 2005.

 

 

 

 

Woah, is there another thread relating to this issue on here as you've just dropped a massive bombshell there.

 

When was the default CCJ issued against you?

 

Did you oppose the Charging Order?

 

Have you made any applications to Court previously?

 

Thanks.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...