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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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Seems like another Lowell/Vodafone Problem


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Old thread I know, but every so often I request a credit report and have done so recently

 

Now I had the default removed due to me finding the required documentation from Vodafone that my balance has been settled.

 

 

I forwarded this to Lowell and Vodafone and the default was removed.

 

 

Now last month they have reapplied the default but under Vodafone and not Lowell

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Blimey! I would have thought this thread would be dead and buried by now but it seems that VF still don't know their ar*es from their elbows.

 

While we could ask Lee to intervene, why not email the boss instead.

 

[email protected] (no spaces)

 

Lee may still see this and offer to help and if so, it can do no harm either

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thank you for that email, I have sent a strong message with an attachment of the letter I received from vodafone, currently on the live chat to there CS team who deny sending the letter out! They are a bunch of cowboys

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  • 3 months later...

So I had no joy with live chat (promised to be in contact and hasn't) and sent a letter asking for them to resolve but they have not replied. Now do I claim through money claim online and ask for compensation or complain to the ICO. How quick are the ICO to act?

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Don't bother with vodafone live chat. I have myself about 10 hour logs of this live chat but not posting it as it is simply an embarrassment to vodafone.

 

email the boss @post 27 seems a good idea. i will use this myself for my problem with vodafone!

 

You ask - how quick are the ICO to act? In my own experience with ICO and Vodafone, I have heard nothing for a few weeks...

 

Personally, if I were you, I would not accept a goodwill gesture payment and pursue adequate compensation.

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  • 2 weeks later...

Hi MrKD,

 

If you still need help with this, email me with your details via the Contact us form here.

 

To access the form, you'll need to enter the code "WRT135".

 

As well as stating your query in the question box, please also quote "CAG Forum".

 

Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it.

 

Kind regards,

 

Lee

 

Social Media Comms

 

Vodafone UK

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  • 2 months later...

Having been extremely busy the last few months working full time and attending college (as I was refused a mortgage due to this default) to change career I have not had the time to sort this out, as the reasons stated have put me under a lot of pressure.

As for Lee, I have written several letters, spoke several times on the phone and used online chat to try to resolve this. I feel now that compensation should be due to the amount of time of the last 2 years and substituent possible refusal of credit that this false default has incurred. I shall also be forwarding all my correspondence with Vodafone to the major credit reference agencies asking them to remove the default or face legal action.

I will try and update when possible (starting University in a few weeks so need to put my time into that)

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Do a search for durkin v hfc and have a read of his story. That is the extreme of how this could go for you (hope for the best, but be prepared for the worst kinda thing)

 

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  • 4 months later...

Quick update.

I have given notice before action to Vodafone head office and Vodafone finally responded to my stating it's been passed on to Lowell.

 

 

After speaking to Lowell they have stated they have had no information from Vodafone and do have it on their records the previous incident.

 

 

Obviously with it being Christmas I am a little short on cash however I have filled in the required information on the MCOL website

and shall be paying the fees in the new year.

 

I have also been rejected for both a santander student account and Halifax credit card since this default has been applied.

 

Lee I have nothing against you but you refused to budge last time and I am seeking compensation, something I doubt you could offer.

 

 

I have the letter clearly showing my account was closed yet you denied constantly that I ever closed the account

as did the person from company house

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