Jump to content


  • Tweets

  • Posts

    • OK, all done as requested. Defence left blank for now. Just one small question in relation to the CPR31:14.... Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim: and it says * delete if not mentioned in the Particulars of claim. I'm not  sure if I ask for everything or nothing as I can't see any of the list mentioned in the POCs
    • Fund management firm Allan Gray also said giving Nationwide's members a vote on the £2.9 billion buyout would have been 'a much better path'.View the full article
    • A Swiss pressure group says some staff at Shein suppliers are still working excessive overtime.View the full article
    • Let me start by saying I feel tremendous regret, shame and remorse. I have some debt and personal life has fallen apart over the last year which has caused me to be careless. Doesn’t make it okay I know. In a positive way, i will never take anything in life for granted ever again. I want to volunteer and go back to being a good person. I need some advice/reassurance on the below so I can move on better from this experience. A few days ago I was caught at sainsburys, I paid for part of the food (about £5) and didn’t pay for the other (about £8-10) at self checkout. when I got to the exit someone in plain clothes asked to see my receipt and bag and that they worked for mitie. I told him the receipt was in the store bin (true) and he said he followed me round and knows I didn’t pay for all of it. he very sternly but calmly said he just needs my name then I can leave with the shopping. I said i am in a bad day and can’t do this and was on the verge of breaking down. So I handed him the shopping and slowly walked out. No name given (I read elsewhere this is good and makes it unlikely to develop) and I have no way knowing if police contacted. I overthink a lot and I wonder if they can track me via debit card or nectar card on the transaction. I also wonder if they saw me do it last month and have been waiting for me. I know someone who works at their head office and terrified somehow it will get back. I’m also terrified of being recognised in the street.    I don’t know what’s going to happen. I see a lot in the news today about shoplifting 
    • Hi, I’ve just spotted an Arrangement to Pay marker (TransUnion) on my Barclays Mortgage account for 1 month in March 2022. I’ve spoken to Barclays Customer Service and Complaints about this and they’ve given me some background but have closed my complaint: Direct Debit for mortgage bounced in February and I didn’t notice this at the time. Realised there were arrears in March and called customer service straight away. Offered to pay half the arrears on the call with the other half of the arrears the following month. I prob suggested or accepted this as had done that many years previously when I was a poor student with no adverse consequences. Paid in accordance with this. Barclays call notes report they informed me credit reference agencies would be notified and I indicated I understood. However, complaints team couldn’t access the call because it was too old. They advised I could request a transcript through GDPR and complain via ombudsman if still unhappy - I’ll process the GDPR request this week. Whilst it may be factual that I entered into some kind of arrangement regarding the arrears, it wasn’t clear to me that they would be treating it and reporting it as a formal payment plan along with the potential consequences of this. At no point did I agree to or request to “reducing my contractual payments” - I paid my contractual amount for March and April with 50% more on top. I guess it’s likely they did say something vague about credit reference agencies and it’s also possible that I may have agreed without fully understanding it would be different to a late payment marker. I’m not 100% sure of the impact of the AP but I believe it did tighten up balance transfer and new card offers (Lloyds group in particular) even though the rest of my report is spotless and I have many years managing multiple high balance cards. Although it may have been less comfortable, I also believe I had the means to pay the balance in full if I’d realised the impact at the time. Finally, it feels like Ive been penalised for speaking to customer services directly rather than just upping my payments to cover the arrears. Historically, I was under the impression that Barclays mortgages weren’t even reporting arrears of less than 2-3 months as late payments - although this may have changed since the last time I was in arrears. I’ve had a browse through threads about AP markers and it seems like removal is unlikely if it’s deemed factual but it may be worthwhile escalating to FOS or ICO? Will update with transcript details once I’ve raised and received a response to my request. I suppose the upside of this is that I’ll be even more cautious about negative markers in the future. Thanks, J
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3521 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi again I now have received 3 more emails. One was sent to my line manager asking him to book training for the senior care staff member (who has been given my jobs-she has now taken over all staff personnel files)

the training was for movement to music for people with dementia. the email was not sent to myself-even though i am the activity co-ordinator, and as i book the training i had been given it by my line manager.And other staff were asked to be booked onto this training , not me.

another email from person named in grievance- saying training matrix was out of date- which it was not, so i replied to her about this.

Next email from owner - she had stated in ad hoc meeting that she would now be watching activities-meaning me. she send me an email now saying she wants to attend the meetings, has disregarded the actual committee,which includes myself and chosen a date, shes said going to post letter out to all the families without even consulting, and has told us she wants us to refrain from spending money on social stuff for the residents saying we don't ask their permission- stupid!, they have dementia , i do a best interest decision and inform the committee members. So she is now trying to impede my work in other ways, more indirectly.The owners are not really allowed to interfere with resident fund committee, but they seem to want to now take over that. I am still waiting for grievance hearing minutes and results. hearing took place 18th july and it seems since this date they are picking holes etc wherever they can.. Today i ended up retching at work and had to leave a residents room, to get some air. Next step. do i need to raise another grievance for victimization as this is what im feeling, or still wait for hearing minutes and then do another grievance etc.. Thanks hugely again for your advice,

Link to post
Share on other sites

did you get an outcome to your first greivance? Was it helpful?

 

I' guessing this employer does not really care how you are treated and anther grievance is going to get you labelled as more of a troublemaker.

 

Find a new job, and if you feel the residents are being mistreated, make an anonymous report to the care commission. Making more paperwork? History tells you that is pointless.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

Hi Emmzzi, no no outcome yet still waiting.Investigating line manager has had trouble getting responses from owners.

I am looking for other work already but am restricted due to medical conditions, will keep trying.

thanks Emmzzi.

Link to post
Share on other sites

Lodge a formal grievance. You do not have to wait until the other one is dealt with. Without that, your dissatisfaction will not be recognised. Put the clear heading "Formal Grievance" and briefly give full reasons and dates (without flannel) as though addressing it to a future tribunal.

 

Do mention your underlying medical conditions, if relevant to your ability to perform your duties.

 

No harm seeking legal advice.

Link to post
Share on other sites

Sorry- 'Find a new job?! Really?! Nonsense. Rogue employers need to be led by the nose, if necessary, and shown their faults, not 'let off the hook' by people just resigning. If an IGP is ignored, another one needs to be lodged, either to HR directly or a senior manager outside your department. And since the OP appears to have been an employee over two years, the next stage would be a tribunal; and it would be worth the OP remembering that ET's look very dimly on so-called 'responsible' companies ignoring ACAS guidelines. And that is something the employer's solicitor's would doubtless advise them too...

 

On edit: Just seen, and ditto, Pusill's post :)

Link to post
Share on other sites

Grotesque, first concern has to be OPs health. A fight is not always conducive to wellbeing, especially with a disinterested employer. Still, their decision!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

  • 2 weeks later...

ok i have to pay new CRB as owners want every 3 years. i cant afford, offered payments and eventually settled £10 a month for 5 months . and guess what they took about £20 of my wages without my consent.i already told them that even £10 was going to be a struggle as one of the lowest paid employees. and they chose to take out £20.. no wonder i am seriously struggling with food costs.

ive emailed them asking for the money back straight away, (yesterday) they emailed back saying they will reply to my email when they get back from holiday which is 21st September. it was not an automated response she had actually typed message to say she would not respond until then..

One of the other owners has now decided to run shod over the activity commitee which is myself and 2 family members. she had chosen date and time sent letter out for committee meeting without checking the committee members can attend, shes send letter out to family members saying she wants to organize treasures, chair people etc, when we already have. there is a rumor going round she wants to use residents social money to buy a piece of medical equipment, owners are not allowed to take over voluntary and existing committee members, she did say in one of her ad hoc meetings she was going to be watching activities- meaning me.. but is now trying to take over the committee. as regards to meetings any meeting held without the actual committee present are not legal in line with business accounts are they? she refused one of the committee members signing a cheque to get petty cash out to buy items for residents use, ..any thoughts would be appreciated. im not sure what i can do about the money being taken without my consent -but i have proof of the request for £10 only

 

shall i raise complaint or grievance over money? i re emailed to owners again stating i want the money paid back at 1622. i had rely at 0026 stating again the i am not going to respond until i come back from holiday. so again it was not an automated response due to time lapse. if the employer had bothered to tell me they had given the wage slips to the nurses i would have known sooner. this person who replied again was the person named in previous greivance- still no news on that too- investigating line manager said he wanted my medical report first.

 

i had also hurt my arm at work-underlying medical condition prob didnt help) they had dodgy door handle and 4 weeks later im having bad pain in wrist so it hurts to write. one of the partners left a lap top and said i could use. i was going to use as wrist getting worse but missy has taken the laptop stating she wants to make sure their is nothing on it before use. so now writing with pain. one of the owners stated i now have to ring the doorbell to gain entry instead of her replacing the faulty door handle.. god what a mess.

Edited by spirit1star
Link to post
Share on other sites

First of all, did you report the wrist injury in the accident book? You need to record the fact. It sounds as though you are completely stressed out. It is well worth taking a step backwards and not doing anything at all. However, keep a log of your grievances. Put them away in a drawer and forget about them.

 

Revisit in six weeks time, and if you still feel strongly, lodge them. Otherwise you are running around like a headless chicken.

Link to post
Share on other sites

  • 1 year later...

Hi all

during a meeting after raising another grievance re harassment, my line manager told me i was being paranoid. he did not give me the option of companion. and for the first time stated that it is difficult to speak to anybody whom you have little or no confidence in when they perceive you are recording all conversations in a book and reflecting back on them, all business's work on trust relationship, being able to speak to staff openly (which i do ), and in your case you are isolating yourself , people are avoiding talking to you or receiving comments from you as they believe you may use it later against them, this then becomes a breakdown in the working relationship and little or no trust. ( dont know where this has come from apart from the fact my line manager said this was from the owners- who i complained about)

the owner made a comment about my speech saying something about waffeling , i also added this in my grievance and he replied that when i am anxious i loose track of what i want to say and he has told me to focus and stick to topic and he said it was appropriate. (actually lady kept repeating herself and asking me the same question over and over again and if i was anxious because of this and ended up waffeling i dont think that was my fault and hence inappropraie to mention it. ) Not sure how i dhould respond to these. im struggling with understanding comments about someones perception of me apparently recording all conversations? i have recorded instances of harrassment at home, but what does he mean. no complaints from staff members or comments from staff passed on from my line manager. could anyone help with response ideas. thanks very very much

Link to post
Share on other sites

numerous threads merged again

 

 

please keep to one thread on all related issues

 

 

dx

  • Haha 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi all

during a meeting after raising another grievance re harassment, my line manager told me i was being paranoid. he did not give me the option of companion. and for the first time stated that it is difficult to speak to anybody whom you have little or no confidence in when they perceive you are recording all conversations in a book and reflecting back on them, all business's work on trust relationship, being able to speak to staff openly (which i do ), and in your case you are isolating yourself , people are avoiding talking to you or receiving comments from you as they believe you may use it later against them, this then becomes a breakdown in the working relationship and little or no trust. ( dont know where this has come from apart from the fact my line manager said this was from the owners- who i complained about)

the owner made a comment about my speech saying something about waffeling , i also added this in my grievance and he replied that when i am anxious i loose track of what i want to say and he has told me to focus and stick to topic and he said it was appropriate. (actually lady kept repeating herself and asking me the same question over and over again and if i was anxious because of this and ended up waffeling i dont think that was my fault and hence inappropraie to mention it. ) Not sure how i dhould respond to these. im struggling with understanding comments about someones perception of me apparently recording all conversations? i have recorded instances of harrassment at home, but what does he mean. no complaints from staff members or comments from staff passed on from my line manager. could anyone help with response ideas. thanks very very much

 

Hi. I have only just happened to see your thread. It sounds as though you need some sort of support / representative. How big an organisation is it? Does it have a 'recognised' Trade Union (such as Unison)? And if so, are you a member?

Link to post
Share on other sites

hello,

 

well, you do have a large amount of grievances.

 

you do start multiple threads on the same subject?

 

it can be difficult to understand the point of what you are asking for help on

 

Have you considered that he has a point?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

sorry did not think to put on same place. thanks for merging. and yes he does have some points but i don't quite understand what he wants, no complaints from other staff and the owner actually stopped me from helping the other staff which most likely created a barrier. i actually have 2 grievances. thanks

my line manager actually said to me he feels like they are taking pots and me and now he says im being paranoid. i have 7 days to reply.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...