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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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i think my main point is why are dwp asking for more info. when they already told me it was going to tribunal? they do confuse me so much

 

Sometimes, during the appeals process, a senior decision maker will go through a load of cases waiting for Tribunal to see if the decision can be changed - they're under pressure to reduce the number of Tribunal cases. Sounds like yours is a contender - which is a good thing.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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  • 2 months later...

We've not long held our son's funeral - he had 2 Care Coordinators in the past 12 months and neither of them did ANYTHING that we could honestly agree helped him in ANY way!!

 

He endured Mental Health issues for several years and was NEVER offered a treatment/therapy that HE wanted or that was shown to be EFFECTIVE!

 

Lots of chat about 'support' (the invisible kind that does nothing for your situation) and lots of Acts being quoted in long letters pretending to be 'polite', but sadly nothing that actually helps your loved one get better!

 

If I can presume to offer anyone ANY advice on the subject, it would be this - Whatever you do, make sure you express your concerns/worries/doubts/needs IN WRITING as often as you feel the need and then if you do NOT get any sense out of them (and it is doubtful you will), then escalate the matter through their complaints procedures and keep at them!

 

They will ALL have a legal team behind them, so you may need to enlist specialist help and advice, but do NOT give up!

 

If you are the person in need, GET HELP and if you are the friend/carer/family of the person in need - GET HELP - we have found out too late that being nice, or reasonable or patient DOES NOT WORK - be a pain, be as awkward as you know how, be persistent and be committed to getting the best care you can!

 

Good luck

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can anyone please explain to me what is in the "remit" of a care coordinator"?

i tried to get intouch with mine today... as i felt very depressed and got drunk.... for the first time in months... due to this pressure of waiting on a tribunal...

are they there to care at all?

i have had no word from her and wont have now its nearly evening

 

Paper work and ticking boxes..

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The comment 'Ticking Boxes' hits a very raw nerve.....:-(

 

I have never known a job title that was so inappropriate to the duties that were actually performed by those involved!

 

I had long ago renamed her the "lack of care uncoordinator' - with good reason!

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If you want a good cry (it's way too serious to be laughing about), try looking through a document named "refocussing the Care Programme Approach 2008".....

 

My only caution would be, that's the THEORY, it doesn't work like that in reality - maybe they haven't been required to read it and still work the 'old way'????

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I'm a care coordinator for the elderly mental health team. I can assure you my job involves an awful lot more than ticking boxes.

 

If anyone has an issue with their CCO then they need to discuss it with the team leader or their consultant psychiatrist.

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

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If only life was so simple....

 

It was the Team Manager that was the problem and the manager above wasn't any better - the whole system doesn't work, or at least, that's our experience of it and we had plenty of other professionals who agreed with us!

 

The reputation of the CMHT in our area is very poor indeed, as is the whole Trust - appearing regularly in the lower quartile of all performance metrics tables - if you didn't have it before, you'd probably be suffering from depression after dealing with them!

 

No personal offence intended here, perhaps the individuals are all wonderfully loyal and committed folks, but how can they stick it day in day when they clearly are achieving so little????

 

Perhaps Kitten1 can attest that her JD matches up with the reality of her working day and she is able to deliver visible and measurable results to her 'service users' ?

 

Interested to know how many she has at any one time - 30 or more????

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If only life was so simple....

 

Interested to know how many she has at any one time - 30 or more????

 

This is of course the root of the problem - too many clients, not enough staff or money. I have no doubt that the vast majority of people working in the mental health sector are there because they want to do the best they can for their clients. Unfortunately their best is often restricted by their total inability to make more hours in the day or more days in the week - many with whom I have come into contact would love to be able to drop everything and spend as much time with each client as they need. Regrettably they very rarely can, if ever.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Thank you for your honesty, it is appreciated...

 

However, this then means (ipso facto) that it is the 'service user' - or, as we used to know them, the HUMAN BEINGS, who suffer here the most.

 

The very people the system and staff who populate it, intended to provide help and support for and yet, for the very reasons you state, it isn't happening and YES, we ALL know about cuts and resources, BUT there are ARMIES of highly paid MANAGERS (another misused word) in this system that haven't got a clue and rather than make a business case for change (more staff/better working practices) they simply take the money and keep their mouths shut!

 

The regulatory system is also virtually useless, how many people really believe that Police investigating Police is ever a good idea and it's the SAME in the NHS - if you have any doubts, read all about the CQC - the ones who certified Bristol for operating on babies and thought Staffordshire was just wonderful, until a tidal wave of public opinion and outcry revealed the rotten, disgusting mess that had festered for too long......it's a national disgrace and our Mental Health Services are in the vanguard of this crime!

 

Tell me about the shining examples of good practice and humanity winning against the odds, but please don't lets pretend these routine failures are only the rare exceptions - they aren't and if we had genuine 'transparency' into the workings of what over a MILLION employees of the NHS are doing every day, we would all be rioting......

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Ok, lets look at it from another angle. In an ideal world, what would you get from a care coordinator? Try & temper it with realism. We are humans. We care or we wouldn't be doing the job. While I'm at work, supervising and coordinating multiple people's care, I am also supervising students - both nurses & junior doctors - so there is somebody to take over when we retire. I'm dealing with ridiculous bureaucracy within social services & I don't even work for them.

 

I'm attending urgent cases to try & avoid admissions. I'm trying desperately to get somebody who is really ill to even engage with services in the first place. So forgive me if we have to prioritise our caseload.

 

I love my job. I love my colleagues & I have a wonderful team leader who has just been offered redundancy. So who gets the pleasure of leading the team? Somebody on less pay with potentially less experience & knowledge.

 

Oh and by the way, I can get more money in the private sector.

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

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Ok, lets look at it from another angle. In an ideal world, what would you get from a care coordinator? Try & temper it with realism. We are humans. We care or we wouldn't be doing the job. While I'm at work, supervising and coordinating multiple people's care, I am also supervising students - both nurses & junior doctors - so there is somebody to take over when we retire. I'm dealing with ridiculous bureaucracy within social services & I don't even work for them.

 

I'm attending urgent cases to try & avoid admissions. I'm trying desperately to get somebody who is really ill to even engage with services in the first place. So forgive me if we have to prioritise our caseload.

 

I love my job. I love my colleagues & I have a wonderful team leader who has just been offered redundancy. So who gets the pleasure of leading the team? Somebody on less pay with potentially less experience & knowledge

 

Oh and by the way, I can get more money in the private sector.

 

Kitten1, I am not having a go at the individuals within the system, there are many excellent ones. It is the failings of the government and their constant misleading of the general public about the resources available which makes me so mad.

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  • 4 weeks later...

You should receive written notification from the Tribunal which might specify which group you are to be placed in. If not, the DWP will make the decision.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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