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    • just to be clear here..... the DVLA do not send letters if a drivers licence address differs from any car's V5C that shows the same driver as it's registered keeper.
    • sorry she is a private individual, the cars are parking on her land. she can clamp the cars. only firms were outlawed from doing it bazza. thats what the victims of people dumping cars on their drives near airports did and they didn't not get prosecuted.    
    • The DVLA keeps two records of you. One as a driver and one for your car. If they differ you might find out in around a month when they will send you a reminder as well as to your other half for their car. If you receive nothing then you can be fairly sure that you were tailgating though wouldn't explain why they didn't pick up your car on one of drive past their cameras. However even if you do get a PCN later then your situation will not change. The current PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4 which is the main law that covers private parking. It doesn't comply for two reasons. 1. Section 9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN states 47 minutes which are the arrival and departure times not the time you were actually parked. if you subtract the time you took to drive from the entrance. look for a parking place  park in it perhaps having to manoeuvre a couple of times to fit within the lines and unload the children reloading the children getting seat belts on  driving to the exit stopping for cars pedestrians on the way you may well find that the actual time you were parked was quite likely to be around ten minutes over the required time.  Motorists are allowed a MINIMUM of ten minutes Grace period [something that the rogues in the parking industry conveniently forget-the word minimum] . So it could be that you did not overstay. 2] Sectio9 [2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN does not include the words in brackets and in 2a the Act included the word "must". Another fail. What those failures mean is that MET cannot transfer the liability to pay the charge from the driver to the keeper. Only the driver is now liable which is why we recommend our members not to appeal. It is so easy to reveal who was driving by saying "when I parked the car" than "when the driver parked the car".  As long as they don't know who was driving they have little chance of winning in court. This is partly because Courts do not accept that the driver and the keeper are the same person. And because anyone with a valid motor insurance policy is able to drive your cars. It is a shame that you are too far away to get photos of the car park signage. It is often poor and quite often the parking rogues lose in Court on their poor signage alone. I hope hat you can now relax and not panic about the PCN. You will receive many letters from Met, their unregulated debt collectors and sixth rate solicitors threatening you with ever higher amounts of money. The poor dears have never read the Act which states quite clearly that the maximum sum that can be charged is the amount on the signs. The Act has only been in force for 12 years so it may take a  few more years for the penny to drop.  You can safely ignore everything they send you unless or until they send you a Letter of Claim. Just come back to us if they do send one of those love letters to you and we will advise on a snotty letter to send them. In the meantime go on and enjoy your life. Continue reading other threads and if you do get any worrying letters let us know. 
    • Hopefully the ANPR cameras didn't pick up the two vehicles, but I don't think you're out of the woods just yet. MET's "work" consists of sending out hundreds of these invoices every week so yours might be a few days behind your partner's. There is also the matter of Royal Mail.  I once sold two second-hand books to someone on eBay.  Weirdly the cost of sending them separately was less than the cost of sending them in one parcel.  So to save a few bob I sent them seperately.  One turned up the next day.  One arrived after four days.  They were  sent from the same post office at the same time! But let's hope I'm being too pessimistic. Please update us of any developments.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Who do i complain to - t-mobile, sigma spv1 and hl solicitors - please help!!


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Hi All:-),

My wife and I recently went Bankrupt. Well….2011. I know some people may call us crazy but it really did change our lives for the better! Anyway I digress.

My wife and I both had debts with 'T-Mobile'. They were passed to 'Sigma SPV1 Ltd' and in turn 'HL Solicitors'. The debts were a part of our Bankruptcy. We were discharged in Oct 2012.

 

During our Bankruptcy 'HL Solicitors' kept sending us demands to which I always replied, referring them to our 'Official Receiver' (Plus I sent them numerous copies of our Bankruptcy Order).

 

Over the last 4 months 'HL Solicitors' have become particularly aggressive! Until recently we have complied completely and been forthcoming! (even more than we perhaps should have). We sent them more copies of our 'Bankruptcy Orders', our 'Proof of Discharge' and even a copy of page 14 of our 'Statement of Affairs' highlighting that the debt was included in the Bankruptcy!

 

(I realise that it is irrelevant that it was actually in the 'Statement of Affairs' and that any debts that we may have missed would still be a part of our Bankruptcy but dealing with imbeciles we wanted to make a point!)

 

‘None the less’ the latest letter I have received is a notice that should we not make payment within 14 days they are going to take us to court! Funny enough as well as anger reading this letter, I couldn’t help laughing as I know they wouldn’t have a leg to stand on!

 

The next step I am going to take is, I am going to phone our 'Official Receiver' to find out what they can do about it (if anything) and I want to write a nasty letter to them, explaining how they have got it so wrong etc

 

My question has three parts as follows:

 

1 - Does anyone know if they have a dedicated complaints department that I can write to direct? I have tried to research this but found nothing?

 

2 - In my letter I want to let them know that I am going to also write to the OFT and my MP etc. Can you tell me who else (if anyone), I can put in my letter as a threat that I intend to write to etc?

 

3, Can you let me know if you can think of anything, no matter how little, that I can/Should include in my letter? (any references’ to litigation/law etc, specific words like Obtuse or Vexation for example?)

 

I want to thank you in advance of your replies for taking the time to read my thread and reply!

 

Thank you so very much

 

Darren.

 

P.S

 

Just to let you know that my frame of mind is that I really want to give it to them in this letter! Perhaps make them sweat if I can!? Whilst obviously writing the letter within the constraints of the law and without sounding like a raging lunatic etc lol! Thank you kindly.

 

P.P.S

 

Sorry but I have just thought of another concern. My wife and I have registered with Experian, Equifax etc. With a view to gaining control of our credit. It has been great! I would recommend it to anyone. For example we had two Bankruptcies each so had the error corrected (We‘ve only ever gone Bankrupt once), we have had debts that were registered against us but were a part of the Bankruptcy marked as satisfied or even removed and it has increased our scores dramatically! However we both have one remaining................yep you guessed it, ‘HL Solicitors’!!!

 

Do you know who is responsible for either removing it from our credit record or marking it as satisfied (Due to the Bankruptcy)? Is it 'T-Mobile', 'Sigma SPV1 Ltd' or 'HL Solicitors'?? I only ask because I have inquired with them and every one of them has passed the buck, stating that it is the responsibility of one of the others!!

 

I can't thank you enough for any help you can give us!!

 

Thank You, Thank You, Thank You!!

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Many of the debt collection letters are sent by these companies, without any real understanding on what is going on. They may not have recorded details of the correspondence you have sent them and stopped these automated letters.

 

If I were you, I would perhaps phone the SRA and ask about their complaints process. See if they can provide you with HL Legals person in charge of the company, who would be responsible for dealing with complaints and liasing with the SRA. Then send a complaint letter by recorded delivery, threatening to lodge a complaint with the SRA.

 

ww.sra.org.uk/contact-us/

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Sigma are responsible for the actions of their representatives. HL effectively are Sigma. All in-house.

 

Send a letter or email to

 

Mike Harfield

Grosvenor House

Prospect Hill

Redditch B97 4DL

 

[email protected]

 

or call 01527 586 560 (only if you can record)

 

and make clear the situation. State that any further correspondence received from them will incur a charge of £25 per item to deal with. Follow up with the threat in writing.

 

If ignored, and you receive more rubbish, issue the invoices. If they do not pay, issue a court claim. They won’t have a leg to stand on.

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Many of the debt collection letters are sent by these companies, without any real understanding on what is going on. They may not have recorded details of the correspondence you have sent them and stopped these automated letters.

 

If I were you, I would perhaps phone the SRA and ask about their complaints process. See if they can provide you with HL Legals person in charge of the company, who would be responsible for dealing with complaints and liasing with the SRA. Then send a complaint letter by recorded delivery, threatening to lodge a complaint with the SRA.

 

 

 

 

 

 

Just to let you know, I've left a comment on your reputation. I am fairly new here so let know me know if there is anything else I can do for you? Thanks

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Thank you so much, DonkeyB. Great advice! I took my bank to court, I'm sure I can handle these Muppets! Do you know if stigma will be responsible for removing or satisfying the debt on our credit report?

 

Reputation comment left for you too DonkeyB. Thank you so much.

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Many of the debt collection letters are sent by these companies, without any real understanding on what is going on. They may not have recorded details of the correspondence you have sent them and stopped these automated letters.

 

If I were you, I would perhaps phone the SRA and ask about their complaints process. See if they can provide you with HL Legals person in charge of the company, who would be responsible for dealing with complaints and liasing with the SRA. Then send a complaint letter by recorded delivery, threatening to lodge a complaint with the SRA.

 

ww.sra.org.uk/contact-us/

 

 

As far as I know a debtor cannot complain to the SRA about a firm of solicitors acting for a creditor.

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As far as I know a debtor cannot complain to the SRA about a firm of solicitors acting for a creditor.

 

Usually you have to be a client of a Solicitor to make a complaint, but I have read of the SRA taking complaints, where the processes being followed do not meet the required standards. If they are noted as Solicitors in their correspondence, how else would you complain about they way they are conducting themselves.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Usually you have to be a client of a Solicitor to make a complaint, but I have read of the SRA taking complaints, where the processes being followed do not meet the required standards. If they are noted as Solicitors in their correspondence, how else would you complain about they way they are conducting themselves.

 

Wholly agree. This is how solicitor Trevor Munn got shafted - SRA took legal action themselves.

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Usually you have to be a client of a Solicitor to make a complaint, but I have read of the SRA taking complaints, where the processes being followed do not meet the required standards. If they are noted as Solicitors in their correspondence, how else would you complain about they way they are conducting themselves.

 

 

 

Every debtor and his dog would make potentially unfounded complaints against a solicitor when most (not all) of the time the debtor is just disgruntled and has no actual grounds for genuine complaint.

 

The OP can try but I doubt anything will come of it...

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