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    • Hi all, hope you can help. I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error. The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear. Took it into the dealer and they diagnoised a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. So they said I could continue to drive the car until they got in touch when the car could be booked in for repairs. Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completly died at a traffic light same day (dashboard flashing all over the place), couldnt engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether. My question is whether this is a reasonable estimate. Could this be done cheaper elsewhere? The dealer has servived this car from new hence took it them in the hope they'd not point fingers at any other party. Should I be paying for this at all since I raised the issue with them before it escalted and resulted in a now expensive fault? I also suspect the KLE may have gone too based on other posts, but the dealer hasnt qouted for that yet. I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE. Feels like I know about what they need to do than they do. The Service Advisor has been completely useless. Any advice would be greatly appreciated.
    • The Petrol Station is Shell Garage Wickham (Hampshire ) Another person obviously had the same issue as they had called the garage previously-
    • Thanks Dave, that all sounds clear to me. In terms of avoiding PCNs, I'm not sure if I can. I need to be able to park in that spot, especially as I've got kids to lug forth and back for the school run. Likewise it's not always possible to use the MA's permit system either, as I've not always got them to hand. So, if I'm actively avoiding PCNs, then it could mean I've given in to their idiotic rules. But, I do get what you're saying, as I imagine the risks go up if they claim there are multiple PCNs to be paid at court. Not sure what to do with this one.
    • Is it possible you could qualify for a DRO (Debt Relief Order) and ditch the IVA ? https://debtcamel.co.uk/end-iva-change-to-dro/  
    • My IVA which I began in 2021 has for around a year now been passed to credit expert - I find this company and it's staff obnoxious and insensitive money grabbing monsters.  What is my legal right can I have my IVA moved to another ip what happens if Hanover sell my file?  I am ina real bad situation where my kids are unwell and this crest expert supervisor is saying I should try more than what I agreed despite my situation being very bad and kids unwell.   I feel like they are bullying me and I duh I where to turn.  I keep getting emails saying we at credit expert are in charge of your iva now but still I got messages about my review annual from Hanover which I sent documents and now I got a response from credit expert saying they think I agreed to pay more - how ludicrous is that how can I keep these bullies at bay.   Who can I complain too without messing up my IVA.  I'm going to post below what they sent me please someone help me as they are making me suicidal now. These evil people g coincidently all Indians with weak English which is another issue as communication feels like a battle each time.    Good afternoon,   We hope you are keeping well.   In accordance with the terms of your voluntary arrangement you a required to comply with the following modification:   The debtor must seek to either obtain full time employment or improve self employed income to equivalent thereof as soon as possible and a full review of the debtor’s income and expenditure must be undertaken by the supervisor. The contributions shall increase after taking into account any increased costs in respect of travel and should commence in the month following the review. If any instances of co-habitation with the debtor by any person aged 18 or over occur during the term of this arrangement and where there is reasonable expectation that board and lodging should be paid, the contribution will be added into this arrangement in full. The debtor agrees to provide an income and expenditure review in the month following any loss of child related income. Any surplus identified is to be made available immediately for the benefit of unsecured creditors in the arrangement.    In order to ensure that the terms of the voluntary arrangement are adhered to, I require you to provide evidence that you complies with the above modification along with any supporting evidence.   Alternatively, if you believe you are no longer able to comply with the modification please do inform us.   I eagerly await your response to the points raised within 14 days of the date of this email.   If you have any further queries, please contact Customer Service on ‪0800 0431 431‬ or by email at [email protected].   Thank you for your comprehension.   Plese guys advice me what I can reply as I don't have any more money for these thieves and their annual review is an annual monster nightmare how can I tell them I'm not willing to be bullied and can't paid more    تھا ks   
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Aktiv Kap/hassall SD *** old MBNA Card **Resolved by Tomlin Order**


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Hi I received this first email today , they accepted my offer and as you can see said they would draft the order -is this good news for me ?????

Thank you for your email and attached letter which we received today on 29th July 2013.

We wish to inform you that our client is happy to accept your offer of £12,986.00 in full and final settlement of the claim referred to above. As our preferred method of payment is by direct debit, and this requires a monthly payment plan, we would prefer it if the Tomlin Order specifies that the debt is to be repaid by monthly instalments of £20.00. If this is agreeable to you then we will go ahead and draft the appropriate Tomlin Order and send it out to you (together with a direct debit mandate for you to complete) in the next few days.

We look forward to your response.

I then received this -

We refer to our previous correspondence with you regarding the above matter. We wish to inform you that before 31st July 2013 we were required to notify the Court whether or not we wished to proceed with the claim. Today we have informed the Court that we do wish to proceed with the claim and we hereby give you notice of this, as is our obligation.

Please be reassured that our proceeding with the claim is merely a formality to enable the settlement agreed between the parties (please see our earlier email to you for reference) to be finalised without any unnecessary costs or time being incurred in the future.

We look forward to your response to our earlier email of today’s date.

Is this bad news for me ???? im a bit confused, are they saying theyre going ahead with court so judge can sign order ??

Thank

CW

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I will have someone look in on you.. but I don't think there is anything to worry about.

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Excellent China

 

I thought they would be in agreement to your offer.......the rest is standard procedure ...the Claimant must still adhere to the court time line until the consent is sealed.

 

Regards

 

Andy

We could do with some help from you.

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Hi id be really grateful if anyone could tell me if this is okay to agree to ?

call me cynical but cant help always looking for a catch !! seems they agreed very quickly and didnt put up any argument ?

should I just say yes fine send me the order ?

 

thanks CW

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hi andy , our posts crossed in the post as it were !! thanks for the reply , so i just wait to receive the order and sign etc and that is signed by the court ?

 

is that then it ? can they then not push me for more or full settlement through another court order in the future ?

 

i appreciate all the help many thanks CW

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Read your private message all will be revealed.

 

Andy

We could do with some help from you.

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For followers of this thread I can report that the matter has now been resolved amicably by way of a Tomlin Order and the matter is now stayed.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Excellent news.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 7 months later...

Hi

 

 

A year ago I was granted a Tomlin Order for a debt owned by Aktiv Capital (originally MBNA) and was helped by the lovely people on here. The order was agreed for a lower amount because I queried charges.

 

 

I have just received a statement off AK. It states that I owe the original amount, not the amount agreed on the order and has also added fees charges of £335 ! It does not itemise the charges. I was under the impression that the amount agreed on the order was the amount I will owe and that they were not allowed to add further charges ?

 

 

Can any kind person help with some advice.

 

 

many thanks

 

 

CW

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Ignore their statements you run with the Tomlin Order and record of your payments china.Remember most if not all DCA,s have no accounting facilities...and thats why debt assignment should be made illegal in the UK.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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  • dx100uk changed the title to Aktiv Kap/hassall SD *** old MBNA Card **Resolved by Tomlin Order**
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