Nationwide Building Society again. A law unto themselves.

[notNBSagain]

What has happened to all the consumer rights that are supposed to be adhered to by the financial companies? anyone know?

 

notNBSagain

Edited March 13, 2013 by notNBSagain

[notNBSagain]

Guess what you Email Beale and the replies are just as meaningless, whitewash, comeing from underlings once again.

 

Nationwide? Suicide!

 

notNBSagain

Edited March 25, 2013 by notNBSagain

[notNBSagain]

Hi, could anyone tell me if the 40 days for a SAR default are working days or not?

 

Thanks

 

notNBSagain

[Old Cogger]

40 days as per incl weekends etc.

[notNBSagain]

Thanks Mike770,

 

better than I thought.

 

Time will have soon run out for them.

 

notNBSagain

[notNBSagain]

Hi! Does anyone know if eale has changed his Email address again or is he just ignoring me?

 

The incompetents are still writing to my DEAD wife evenafter promising they wouldn't. Problem is that Writing to someone who has beendead for over 22 years is much too good a beating stick to never use again.After all their game is to cause STRESS and ANXIETY to their errant members ISN’T IT.

Do they have commission payments and monthly quotas in collections as well as in sales?

 

notNBSagain

[Conniff]

I think it's time this was sent to the newspapers, someone like the Sun loves this sort of thing, I can just see it on the front page.

[notNBSagain]

Hi Conniff,

I've been thinking the same thing However, I've just sent it to the Ombudsman, so I will give it a few days to see what happens first and see if his secretary gets back. It's never him. However, this time he was a copy on my email to the OFT about this.

 

Thanks again

 

notNBSagain

Edited April 16, 2013 by notNBSagain

[notNBSagain]

Check

[Lilythepink]

Any updates on this one, as I have just fired off an email, as Nationwide, are one of the most difficult people to deal with, and why do they insist in you phoning them, all the time, is it because they don't want to leave a paper trail.

By the way FOS said that the charges were fair, because of the court judgement in 2009, they are useless as well.

[Conniff]

If you are worried that they don't want any comeback on what they say, then get a phone recorder or give them your mobile number if that has a recording facility. You don't have to inform them that your are recording them.

[Lilythepink]

It is because they are so nasty, and virtually bully you into paying more. If I have set a SO up to pay them, that is all they need, I don't know why they always need to talk to you.

[Conniff]

Because it puts them in charge when they talk to you, they like to be the top dog. If you have to contact them, then just do it by letter and ignore all their requests for a phone call and if they call you, then you just say 'in writing only please' and put the phone down.

[Lilythepink]

They are a bunch of bullies....

[Crapstone]

I'd agree with those comments. We asked for everything in writing but they insisted on calling. It took several strongly worded letters and threats to get them to play ball.

[Lilythepink]

They are still ringing, even though I have sent letters, emails, and hung up on them. 3 - 4 times a day with a recorded message, to ring them.

It is driving me crazy. Don't know what to do next, even the other morning, and turned the hairdryer on next to the phone, it just shows how desperate I am getting.

[notNBSagain]

Could anyone tell me please, are Nationwide and Shoosmiths one and the same like Nationwide and Kpr are because it wouldn't surprise me if they were

 

Cheers

[citizenB]

I don't think so, if they were, they would need to identify themselves as such at the bottom of any letter head.

 

I can see no connection other than their being a firm that Nationwide use for legal purposes.

[sillygirl1]

Shoosmiths are a big organisation who chase money for banks and building societies (amongst others), they also deal in repossions for said institutions. Not a nice bunch to have to deal with.

 

They are not part of the bank so do not need to state that on their paperwork. They act for the bank.

[fkofilee]

They are not connected.

[notNBSagain]

Thanks for rapid response citizenB.

 

 

 

It's just that they have several ex nationwide staff at Northampton Shoosmiths and they, are just as incompetent as Nationwide and seem loathed to put any defence before a Judge, preferring to use Northampton County Court Business Centre to railroad things through with a Clerks Rubber Stamp rather than allowing people a hearing.

Also Their staff don’t like taking ownership of their letters with a wet signature and sign Shoosmiths . This means to me that there is something wrong, like the claim response pack they recently sent me that was over two years old that had a court number but came from Shoosmiths directly to me, bypassing the court and requesting I sent my defence directly back to them. Not surprisingly when I phoned the court I was told that it had expired. How could they get a genuine court number for it without the court contacting me for a response and then nothing happening for over two years?

[notNBSagain]

Donation made this afternoon

[SabreSheep]

Hi notNBSagain.

 

As always thank you for the donation, that helps keep the site going so more people can get advice

 

OK your situation is confusing.

 

Have you received a court sealed N1 claim form?

If so, when and what happened?

Have you checked the trust register to see if there is a CCJ outstanding?

 

FYI it is common practice for banks and dcas to issue claims through the Northampton Bulk Court.

[notNBSagain]

Thanks for reply SabreSheep.

The claim goes back to February 2013.

Shoosmiths are trying for a CCJ, this is inorder to get an attachment to my home for £3000 overdraft on my old flexaccount which they closed a few years ago. I never saw an N1 claim form or court response pack until Shoosmiths sent it to me last week They favour the Northampton County Court Business Centre because if you don't return a defense the CCJ is automatically issued against you without any need for a Judge Nice and simple. The time I received a CCJ before from the same court Northampton County Court Business Centre the court sent me a N1 claim form or court response pack with 14 days to respond which I did, the case was transferred to my local court and I saw the Judge.

The time before this the N1 was sent to my home and the defense had to be sent back to the court. However,, this time Shoosmiths want me to send the defense back to them NOT to the court. I feel that if I did that would be the last that I would see of it and that the CCJ would be automatically issued without any defense. The claim number is genuine and known by the court but the documents have taken over two years to reach me via Shoosmiths. I therefore phoned the court and was told that the claim had expired and would have to be put before a Judge in order to be reinstated.

[notNBSagain]

End