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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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orange


pennwaig
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this is the third attempt to post a thread ! the bailiffs will be chewing at the door at this rate

£400 bill for a £ 10 monthly contract because my daughter talked for over 1000 minutes

I am on income support and i cannot afford to pay this neither can my daughter

Orange said that they do not cap anymora please help

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Hello and Welcome pennwaig,

 

I've moved this thread to the appropriate Forum, hopefully you'll get some advice shortly.

 

Regards,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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hi PW

 

bailiffs will not be calling

 

where did you get that from

 

bailiffs ONLY ever get involved

 

AFTER its been to court

after you get a CCJ and fail to pay it.

 

a VERY VERY long way off

 

if you are referring to DCA's

and their threat-o-grams..

 

a DCA is NOT A BAILIFF

and have NO SUCH LEGAL POWERS.

 

tell us about this debt.

 

 

how did it happen, exceeded a talk plan?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you dx100

My daughter wanted a contract phone so I alowed here to have one on my account and she would pay me £10 a month .

I asked Orange if they could place a cap on the phon so she would not exceed the bill and they refused saying that orange no longer provided the service . That was last month and Tuesday I received a letter from my bank stating that I had become overdrawn ! I went to the bank to talk to the staff and they informed me that orange had billed me for £400 .

I talked to customer service and they said she had exceeded her plan by 1000 minutes and that I had to pay the full amount .

Please help as I have no money ( not that kind of money)

Thanks in advance

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do you get the bills?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

if they have not been billed showing you that anount before it was taken out

get them via your banks under the DD guarantee

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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How long have you had the contract for?

 

Do you get paper bills or online bills?

 

If online I would expect an email saying that the bill is available and that £400 will be taken on xxxx (giving a few weeks notice) - did that happen?

 

Is that a full months bill or an interim bill because your daughter had used so much?

 

If the latter it shows that they will apply limits to protect themselves but not to protect their customers

 

1000 minutes is about 30 minutes per day for a month

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Helo Grumpy

Usually i get a text message stating how much my bil is but this time I did not receive anything ( unles it was sent to my orange e-mail address but I cannot axcess that because I have forgoten my user name and password .

It is for a full month

Personaly I have been with orange for 9 years , having said that this is a second phone on my bill started last month .

No paper bills so I presume that the info was sent to me online

Thank you

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Is her phone an extension of your contract or a new contract of her own with the payment coming out of your bank account? If the first you should have received notification as usual, if the second then the notification would have gone to her phone and you'd only know about it when the payment came out of the bank - which is what you've discovered!!

 

Feebee_71

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Hello Feebee

The phone is a new contract with payment coming out of my bank account .

 

That will be why you didn't receive notification of the amount due - the message will have gone to the phone number the payment is about..

 

Feebee_71

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Short of asking orange to split the payment over a few months and confiscating your daughter's phone I don't think there is much you can do. I would also look into other phone providers to see if any of them offer a contract where you can bar calls, texts and other usage outside the monthly allowances and take the hit of paying for that as well as the £10/month for the orange sim.

 

Feebee_71

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Orange contact details here.......................

 

http://help.orange.co.uk/orangeuk/support/personal/contacting-us

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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So thats it then £400 down the drain

 

Looks like it, did you manage to get in touch with Orange.

Is your daughter in a position to pay you back.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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