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    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Royal and Sun Alliance incurance complaints


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My solicitor asked me to try, i may be lucky to ask the public:

 

is anyone got motor insurance with Royal and Sun Alliance and was able to get motor insurance with a CU80 motoring offence around May 2011 ??

 

Much appreciated for your reply.

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My solicitor asked me to try, i may be lucky to ask the public:

 

is anyone got motor insurance with Royal and Sun Alliance and was able to get motor insurance with a CU80 motoring offence around May 2011 ??

 

Much appreciated for your reply.

 

Hello and welcome to CAG.

 

I'm not sure what you're asking and why. Would you be able to tell us a bit more please?

 

My best, HB

Illegitimi non carborundum

 

 

 

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Dear CAG,

 

Thank you for your post.

 

CU80 is a motoring offence using a mobile phone while driving.

 

 

I am seeking a a person in which has taken out insurance with RSA during the period of the beginning 2011, If there is a person please do comment or inbox me asap.

 

much appreciated

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If you went through with either a FOS complaint or court claim, you could get RSA to disclose their underwriting guidelines that were applicable in May 2011.

 

It is worth posting over on Martyn Lewis saving money site, as I know there are a number of brokers who post to the Insurance forum there, who might know or have access to RSA's underwriting guidelines.

 

With any driving offence conviction, if one was not disclosed and this was the only one on a driving licence, the Insurers would have to show that they would not have insured you, had they known about it, if they wanted to decline a claim/ cancel the Insurance. If they would have Insured you, but at extra cost, normally the FOS would expect Insurers to charge the extra premium, but then still deal with the claim.

 

Have a read of this link, if you have not seen it before.

 

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/46/46_non_disclosure_insurance.htm

We could do with some help from you.

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You would be better posting in the many motoring forums online, as they are visited more often.

 

I see you have also posted on the other site I mentioned. If you are seeing a Solicitor have you ever asked yourself the question, as to whether they are offering you best advice ? Perhaps people who have worked in Insurance for many years and know how to progress these issues, would have more chance of helping you achieve your goal. I am sure that if you post more details to the other site, you may obtain some helpful information.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Dear Sir,

 

Thank you for your comment.

 

May you provide me a number of forums with the correct category in which you think will be reached to the correct audience ? :-)

 

I have a solicitor, i am in seek for only a person which has taken up the insurance from RSA during the first 6 months of May 2011.

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Dear Sir,

 

Thank you for your comment.

 

May you provide me a number of forums with the correct category in which you think will be reached to the correct audience ? :-)

 

I have a solicitor, i am in seek for only a person which has taken up the insurance from RSA during the first 6 months of May 2011.

 

Hello again. I'm not sure if you're looking for one specific person or anybody who would have this information for you.

 

hb

Illegitimi non carborundum

 

 

 

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As mentioned i am looking for a person in which has taken up insurance in May (first 6 months) of 2011 with RSA.

 

I think Honestjohn is a popular Motoring forum. There are also Motoring forums on this site and the saving money forum. Just search for Motoring forums and you will find many.

 

You might get very lucky finding someone in this position. If you manage to find someone who responds to you, might I suggest that you buy a lottery ticket.

 

My experience with RSA is that they were once a great company to be a customer of, but in the last say 10 years, they have unfortunately become known for ways to save money. They have offshored much of their work and as a result their customer service can be pretty poor. Also in the event of a claim, they can be very difficult to deal with. Have you seached the saving money site, as you may find threads, where people have had similar problems to the one you are posting about ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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